A/c didnât work in my first room, plus no windows it was 26 degrees Celsius in the room, he next day change my room no problem that was appreciated and the pool didnât work King of sick because we pay for that.
The bed was comfortable, sheets clean.
Found a dead moth under a tray. One of the white black out curtain panel had 3 wholes. Air conditioner very old and even on high did not cool the room. Breakfast was very good. Older property needs some upgrades.
After checking in and parking the parking area appeared to be very unsafe and scary. While the front desk clerk assured me they had cameras and a night security guard it still was uncertain feeling. I was Approached by beggars in the lot as well. It would be nice if someone was around to ensure guest safety. Each time we left there was always someone lurking around. Possible security patrols might help dissuade loitering. But all in all the stay was pleasant and the breakfast option each morning was far more than expected! Thank you!
Hotel building is old, but well maintained. Staff was professional and helpful.
The Room was upgraded to a unit with two beds, which was nice.
Continental breakfast was typical.
Located in Downtown Edmonton, which is not always the safest, but we encountered no issues.
Went to check in and they required a deposit. They wanted $100 on credit card or $500 on debit. Didnât have my cards with me but had Cash. They wouldnât take it. When asked if my signifiant other could provide a credit card via phone/or by authorization form they wouldnât accept anything. They refused to work with us. I was tired and sick, and just wanted a room and got frustrated.