Blokhutten in East Aurora

'Upon checking in the front desk clerk neither greeted me nor seemed like she was in the right position to be working the front desk. She appeared completely unhappy to be there which was not a good first impression. My room smelled of smoke and the door was hard to open and swept along the carpet and was stuck open where you had to force it closed every single time. The pool was closed for most of my stay and the breakfast was not very good at all. Definitely looking for another lace next time...

'Jordan who works the front desk was amazing, very nice, helpful and sweet'

'Requests for housekeeping were ignored despite promises..told to put used dirty towels in the hallway and weren't picked up until the next day. Shower was dirty. Hole in shower curtain'

'Happy with our stay'

'Pool was closed, room was decently clean in general.'

'Hotel geeft aan ontbijt te verstrekken maar er wordt een soort van “goodie bag” verstrekt. Er is geen ontbijt ruimte. Ca half uur van Niagara Falls. Veel winkels en eetgelegenheden in de omgeving'

'Staff was amazing, we accidentally booked the wrong date, they were able to work with expedia to modify the reservation without penalties. On to the room, there was no lock on the bathroom, there was remnants of what I assume to be vomit beside the toilet and the room had a funky smell to it. It was obviously a dated hotel but it needs maintenance. The pool and spa were shut down and empty, looked to be empty for a while.'

'Prima hotel, goede service.'

'Location, staff,'