4/10 Médiocre
Selena L.
19 janv. 2026
Les points forts : Propreté
Nice condo, but unresolved issues impacted our stay!We really wanted to give this condo five stars because it worked very well for our family of five (2 adults, 3 young children). The layout was great, it was clean, and we appreciated the thoughtful touches, helpful home tips, and well-stocked kitchen and bathroom amenities. The property was quiet, and we enjoyed the indoor pool, outdoor pool, and hot tub (though they were a bit crowded).Unfortunately, our stay was significantly impacted by a major issue: upon arrival, a smoke detector was chirping every minute. It was located at the top of a very high vaulted ceiling and not reachable. We contacted Vacasa customer service right away and were told it would be fixed, but during our entire two-night stay it never was. The constant noise meant we barely slept.Additional minor issues included a non-working bidet, old food debris falling out of the sofa sleeper, spiderwebs under the Murphy bed, and shower amenity pumps that didn’t work well. Clearer instructions for amenities would also have helped—we didn’t know the pool hours and were almost denied entry.Overall, the condo itself is very nice, but maintenance and follow-through issues made this stay disappointing.
Selena L.
Séjour de 2 nuits en janvier 2026