Massage

Avis sur Park Regis Business Bay Hotel

4 out of 5
Park Regis Business Bay Hotel
Park Lane Tower,Business Bay., Dubai, Dubai

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 63 avis sur 151." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 151." "
Note des voyageurs de 6 (Satisfaisant), d’après 23 avis sur 151." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 151." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 151." "

8,4/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Aucun commentaire négatif
Séjour de 5 nuits en novembre 2023
Réponse de General Manager le 10 nov. 2023
Dear Antoine,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us during your trip to the city of Dubai. We are pleased to know that you are very happy and satisfied with your overall experience from beginning to end with the assistance of our wonderful and able team.We look forward to your next visit, until thenStay Well,General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Bon hôtel mais Clim bruyante et pas d’eau chaude
Bon hôtel mais la climatisation fait énormément de bruit et il n’y avait pas d’eau chaude sinon belle chambre moderne
Séjour de 1 nuit en juillet 2022
Réponse de Muhammad Mujtaba HAIDER le 2 sept. 2022
Dear Guest,Thank you for taking the time to review Park Regis Business Bay, Dubai.We are glad that you like our hotel and we take pride in delivering high standard of services.However, it is disappointing that we failed to satisfy you overall, & apologies that our AC and hot water did not met your expectations. Thank you for your feedback which is valuable for our improvement and will surely investigate this to make sure we improve our service and facility for our guest total satisfaction.Look forward to welcome you again in near future with more improved hospitality.Stay Well,Muhammad Mujtaba HAIDERGeneral Manager

10/10 Excellent

Melissa Kaina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bon rapport qualité prix
Séjour de 8 nuits en avril 2022

8/10 Bien

Chantal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon rapport qualité prix
Ce fut une endroit très bien en rapport qualité prix
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Nerrel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
La vue de la chambre 🥵❤️❤️
Séjour de 3 nuits en décembre 2021

10/10 Excellent

Ilann

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons passez une super semaine dans l'hôtel. Chambre (suite) magnifique avec belle vue sur les building, personnel aux petits soins et très agréables. Les commodités sont propres et le service de ménage est parfait. L'hôtel est très bien situé (environ 35 minutes à pied du mall et du burj Khalifa. Seul petit bémol (rien de bien méchant), la chaleur à Dubaï fait que les ouvriers travaillent de nuit (travaux juste a côtés) et nous entendons les travaux la nuit (bruits très légers) mais pas de la faute de l'hôtel. Vous pouvez y aller les yeux fermés, je recommande !
Séjour de 7 nuits en novembre 2021

10/10 Excellent

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en août 2021

8/10 Bien

Marvens

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel
Hôtel sympathique, avec staff accueillant. Facile d’accès et proche de Dubaï mall. Supérette à 2 pas et petit restaurant pas loin. Je recommande pour un court séjour.
Séjour de 2 nuits en décembre 2020
Réponse de Ali Rihan le 6 janv. 2021
Dear Marvens, Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us—We count ourselves lucky for guests like you. We look forward to welcoming with you again in the future!

10/10 Excellent

Maroussia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
res bon séjour
Très bon sejour dans cet hotel de haut standing. La chambre est très spacieuse. Le personnel est au petit soin. Seul bémol les oreillers qui sont durs.
Séjour de 1 nuit en décembre 2020
Réponse de Ali Rihan le 6 janv. 2021
Dear Maroussia, Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us—We count ourselves lucky for guests like you. We look forward to welcoming with you again in the future!

8/10 Bien

Nicolas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Good stay in this hotel for a business trip. I think I will stay there again in the next coming months. The only think that was bad is the AC that is too noisy and too close to the bed.
Séjour de 7 nuits en juin 2020
Réponse de Ali Rihan le 19 juil. 2020
Dear Nicolas, Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us—We count ourselves lucky for customers like you. Your above commented points will be taken into consideration to be improved, We look forward to welcoming with you again in the future!

8/10 Bien

Davit

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Davit,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us and expressing your experience satisfaction through your ratings. Trust that everything went well with your stay and we look forward to your return, until thenStay Well,General Manager

10/10 Excellent

Massimo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bella camera con vista su Burj Khalifa, spaziosa e confortevole. Nice room with the beautiful Burj Khalifa view.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Massimo,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are very happy and satisfied with your overall experience from beginning to end and enjoyed your room view of the burj khalifa.We look forward to your next visit, until thenStay Well,General Manager

8/10 Bien

tami, aventura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 14 avr. 2024
Dear Tami,Greetings from Park Regis Hotel Business Bay, Dubai!It was our pleasure having you with us during your visit to the city of Dubai and more pleased to know that your overall stay experience went well as implied on your rating/feedback.Thank you for letting us be a part of your trip and we look forward to having you again soon, until thenStay Well,General Manager

10/10 Excellent

Joel

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room cleaner Sharbin was excellent. Always went above and beyond to make our turn down service more homey. We never had to wait for an elevator although we were on the 24th floor. Convenient location to the metro.
Séjour de 6 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Joel,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience specially with the professionalism of Sharbin in the upkeep of your room. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

8/10 Bien

Aniz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Construction in front
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 21 mars 2024
Dear Aniz,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that your overall experience went well despite some challenge with the construction near the hotel which is part of the city's enhancement program.We look forward to your next visit, until thenStay Well,General Manager

8/10 Bien

Eduardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean, about 30 minutes from the downtown. A very safe place to stay.
Séjour de 3 nuits en février 2024
Réponse de General Manager le 23 févr. 2024
Dear Eduardo,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home on your short visit in Dubai. We are very pleased to know that your overall stay was good. We value your feedback and appreciation to our property. We look forward to your return, until thenStay Well,General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de General Manager le 20 févr. 2024
Dear Sir/Madam,Greetings from Park Regis Hotel Business Bay, Dubai!We are distraught to know that you were not happy with your recent stay experience with us, however, it will be more helpful for us if you can provide the details of your stay where we failed to meet your expectations for us to do corrective action as needed.Stay Well,General Manager

6/10 Satisfaisant

Angelo

Voyage d’affaires
Personale gentile ma l’hotel e’ poco considerato dal servizio Taxi. L’hotel potrebbe avere molte più opportunità ma vista la scomoda locazione e da dimenticare
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Angelo,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you had not fully enjoyed your stay due to location accessibility issue. It has always been our priority to give the best possible experience to all our guests and send them with wonderful memories of the hotel and the city. As you might have seen, there are many constructions in the vicinity which affects the routes leading and going to the hotel, which is beyond our control. We believe after these works are done it will ease the accessibility for everyone.On the other hand, thank you for appreciating the warm hospitality of our team. Still, we hope that you will give us another opportunity to serve you in the future, until thenStay Well,General Manager

10/10 Excellent

Sami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 14 nuits en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Sami,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for coming to Park Regis on your trip to Dubai. We are very happy to know that you enjoyed your entire stay and consider the hotel a good place to stay when in Dubai. This is extremely rewarding to hear as we work hard to ensure that you receive the warm and attentive service that you deserve.We value your feedback and appreciation to the hotel and our team, and look forward to your return, until thenStay Well,General Manager

10/10 Excellent

Hisham

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Dear Hisham,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the services that you deserve.We hope to have you again soon, until thenStay Well,General Manager

2/10 Horrible

Edwin

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty, unsafe, unfriendly, ancient facilities, terrible staff attitude,
Séjour de 6 nuits en janvier 2024
Réponse de General Manager le 26 janv. 2024
Dear Edwin,Greetings from Park Regis Hotel Business Bay, Dubai!It is very unfortunate to know that you encountered such issues during your stay in another hotel but wrongfully posted on us, as per the conversation you had with one of our managers during the courtesy call. Therefore, we are kindly requesting for this review to be taken out as it will affect and put the name of the hotel on a bad light. On the contrary, the actual guest who stayed with us was happy and very satisfied with his overall stay experience.Thank you once again for booking with us and looking forward to your favorable action, until thenStay Well,General Manager

8/10 Bien

Marie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
We did not think the pictures gave it justice so was pleasantly surprised by the decor, staff very helpful & friendly and hotel was lovely and clean. We had breakfast and a couple of light lunches which we thought were good and reasonably priced. Pool is under cover but heated so comfortable, and daily towels provided by the hotel Security is also excellent, and the desk is staffed 24 hours a day Only two negatives the first being is this is a dry hotel so unfortunately we could not have a nightcap and there was no mention of this when we booked our trip, the second was that the pool snack bar was not open in the day so you had to take your own drinks/ snacks or trudge down to the ground floor shop/restaurant ( pool was on the 4th floor)
Séjour de 8 nuits en janvier 2024
Réponse de General Manager le 22 janv. 2024
Dear Marie,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are happy and satisfied with your overall experience with the assistance of our wonderful and able team.Kindly be informed that we do not have bar facilities/ outlet in the hotel thus we do not serve alcohol as well while the lounge at the pool area operates as seisha bar that opens from evening only.Nevertheless, we are glad that everything else went well with your stay and we look forward to your next visit, until thenStay Well,General Manager

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 10 janv. 2024
Dear Alison,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

René

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay at the Park Regis Bay Hotel was exceptionally pleasant. I was pleasantly surprised with a complimentary upgrade to a Junior Suite, which significantly enhanced my experience. The attentiveness of the porter particularly stood out, adding a personal touch to the service. I am looking forward to returning to this hotel in the future."
Réponse de General Manager le 29 déc. 2023
Dear René,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for taking some of your valuable time to share your feedback. It is very rewarding to read your review on how comfortable, pleasant and enjoyable your stay experience was with us. Your feedback and praises to the hotel and our team are very much appreciated.We look forward to welcoming you back in the city and stay with us again, until thenStay Well,General Manager

10/10 Excellent

Shruti

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great front desk staff! Super helpful and amazing breakfast buffet
Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 19 déc. 2023
Dear Shruti,Greetings from Park Regis Hotel Business Bay, Dubai!It was our pleasure having you with us and delighted to know that you had a pleasant stay and specially enjoyed your dining experience through the assistance of our wonderful and able team.Your feedback is very much appreciated, and we certainly look forward to your next stay, until thenStay Well,General Manager

8/10 Bien

Olivier

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Oly on the road again
Pool Bereich klein und nicht wirklich sauber☹️ Swimmingpool zu klein und nicht tief genug. Kein Barservice☹️☹️ Nur schattig☹️☹️ Reception hat sich nie bemüht taxis zu organisieren!
Séjour de 7 nuits en octobre 2023
Réponse de General Manager le 8 déc. 2023
Dear Olivier,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not fully enjoy your stay with us due to some factors mentioned here. We do not serve alcoholic drinks at the hotel, however, we are centrally located in the Downtown area of the city where many bars are available. Our sincere apologies for any lapse in service or assistance, this is certainly not the type of hospitality that we are known for. Please be assured that your feedback has been shared to the relevant department for appropriate action.On the other hand, I trust that the rest of your stay went well and had a good experience while in Dubai, until thenStay Well,General Manager

10/10 Excellent

Juergen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliches zuvorkommendes Personal. Zimmer sauber, großes Bad.
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Juergen,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for coming back to Park Regis on your return to Dubai. We are very happy to know that we are always your choice when it comes to your accommodation needs when in the city. This is extremely rewarding to hear as we work hard to ensure that you receive the warm and attentive service that you deserve.We value your feedback and appreciation to the hotel and our team, until thenStay Well,General Manager

10/10 Excellent

Amin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience, location, service and cleanliness were exceptional
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 5 déc. 2023
Dear Amin,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

6/10 Satisfaisant

Zahra

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The hotel staff was good. Our bed was smelling so bad and we asked the to change bedroom blankets, they changed it immediately but again it smells and I wasn’t able to sleep and get headache because of this smell. Other issue I had with this hotel is that they asked us to give them money as deposit and they didn’t return it last day and said it is Dubai tax 😳. Just be aware of this when you are booking. They will not return your money😏.
Séjour de 5 nuits en novembre 2023
Réponse de General Manager le 28 nov. 2023
Dear Zahra,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know about your experience, however, after our initial investigation, we cannot find a record of your stay with us nor did we encounter such an incident/issue regarding linens and deposit. We then kindly request if you can check and remove this review, as you may have posted it on the wrong hotel property otherwise please provide us the details of your booking for us to investigate further as we take this matter with high importance.Stay Well,General Manager

2/10 Horrible

waseem

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is literally nothing to do in the hotel even the pool area is always closed and I felt like I was the only person there each time I went there I didn't realise how horrible this place was going to be never going there again don't recommend this to anyone
Séjour de 5 nuits en novembre 2023
Réponse de General Manager le 22 nov. 2023
Dear Waseem,Greeting from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you are not happy with your experience, however, we cannot find information regarding your stay with us, thus we are kindly requesting that you provide us more details otherwise this feedback might had been posted to the wrong hotel name.Stay Well,General Manager

10/10 Excellent

Anton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Klasse Hotel zu einem vernünftigen Preis. Das Personal war sehr freundlich und hilfsbereit. Wir waren im 30 Stock mit atemberaubender Aussicht. Das Frühstück war sehr umfangreich mit teilweise arabischen Gerichten. Die Dubai-Mall mit Parkanlage war zu Fuß erreichbar.
Séjour de 5 nuits en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear Anton,Greetings from Park Regis Hotel Business Bay, Dubai!It was our pleasure having you with us but more so, we are delighted to know that you had a wonderful stay experience through the assistance of our wonderful and able team.Your feedback is very much appreciated, and we certainly look forward to your next stay, until thenStay Well,General Manager

10/10 Excellent

Yelda

Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear Yelda,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay as implied on your rating. We value your feedback and appreciation to our team and the hotel.We look forward to your return, until thenStay Well,General Manager

10/10 Excellent

KIVANÇ

Séjour de 7 nuits en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear KIVANÇ,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are very happy and satisfied with your overall experience from beginning to end with the assistance of our wonderful and able team.We look forward to your next visit, until thenStay Well,General Manager

10/10 Excellent

Irene

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundlicher und hilfsbereiter Empfang.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 15 nov. 2023
Dear Irene,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

8/10 Bien

Luis

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel overall, but the location is not great.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 13 nov. 2023
Dear Luis,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us during your trip to the city of Dubai. We are happy to know that your overall stay experience went well despite the challenge on location accessibility due to the constructions around the area. It is also a challenge for us, however, we are hopeful that after the completion of these projects it will ease the access for everyone.Once again, thank you and we look forward to be of service again in the future, until thenStay Well,General Manager

6/10 Satisfaisant

Veronique, NEW YORK

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Hotel is in good condition and the breakfast is good and with many options Rooms are large and spacious We reserved for 3 adults … we were asked to sleep in either 2 twin beds or a king beds. The extra bed was additional. They brought one but it was terribly uncomfortable
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 8 nov. 2023
Dear Veronique,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not fully enjoy your stay due to extra bed comfort issue, however, we did not receive any information regarding this issue while you were still in the hotel, have we known about it, we could have rectified the issue right away. Additionally, the hotel only has rooms with either a king or double bed which is also mentioned in booking sites.Nevertheless, thank you for staying in Park Regis while in Dubai and appreciating the rest of your experience with us, until then Stay Well,General Manager

2/10 Horrible

Djidjogbe

Séjour de 3 nuits en octobre 2023
Réponse de General Manager le 17 nov. 2023
Dear Djidjogbe,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you were not happy with your recent stay experience with us, however, it will be more helpful for us if you can provide the details of your stay where we failed to meet your expectations for us to do corrective action as needed.Stay Well,General Manager

4/10 Médiocre

Jeanne kateleen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No hot water and flat iron they gave me a suite which is obviously old and dirty no one stay there and i booked for burj khalifa view the bathrobe is used and dirty
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 30 oct. 2023
Dear Jeanne,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not enjoy your short stay with us. As per our investigation, you were upgraded to a higher room category as compared to your original booking. The room was also checked and released all in good condition with complete supplies and amenities by the housekeeping supervisor, also as part of our investigation, we were trying to reach out to you through the number that you had provided but to no avail. Nevertheless, we will take your review in a constructive note for us to enhance the quality of our services for better guest’s experience, until thenStay Well,General Manager

2/10 Horrible

Charbel

Very bad service and they never put back on my card the money they owe me
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 6 oct. 2023
Dear Charbel,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you did not enjoy your stay with us, for this we are requesting that you provide us the details on where we failed to meet your expectations with regards to our services for us to do corrective action where and when needed. On the other hand, kindly be informed that your money will be credited back to your credit card as per the normal bank procedure of 7- 14 working days. We also suggest that you check with your bank provider on this since the bank is outside UAE and may have their own procedure.Stay Well,General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2023
Réponse de General Manager le 6 oct. 2023
Dear Guest,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us while in Dubai and sharing your feedback through your rating. We trust that your overall stay experience went well and hope to welcome you again very soon, until thenStay Well,General Manager

10/10 Excellent

Morad

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohammed N was the person I interacted with and was excellent from start to finish. Please recognize him.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Morad,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for staying with us while enjoying the city of Dubai. We are pleased to know that you are very happy and satisfied with your overall experience from beginning to end with the assistance of our wonderful and able team specially Mohammed.We look forward to your next visit, until thenStay Well,General Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 20 sept. 2023
Dear Guest,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to know that you did not fully enjoy your stay with us, however, we will appreciate if you can share the details of your stay where we failed to meet your expectations for us to do corrective measures where and when needed.Stay Well,General Manager

10/10 Excellent

Feras, Scottsdale

Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 6 oct. 2023
Dear Feras,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your 5/5 rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager

4/10 Médiocre

Lilian

Les points faibles : Propreté et personnel et service
Not so clean room
we stayed for five nights for the location and the bed. Though I turned on the button to order the room to be cleaned the room did not get surface cleaning until the fifth night/day. The bathroom sink and shower were not cleaned. the sheets were never changed for the entire time of our stay. I had to call twice for fresh towels and tissue paper. Furthermore, as we were packing on our last night which was also the only day the room was cleaned, we could not find the rayban sunglasses that we left on the desk. the management should better train the cleaning staff or hire a good one or pay them better.
Séjour de 1 nuit en août 2023
Réponse de General Manager le 11 sept. 2023
Dear Lilia,Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to know that you did not fully enjoy your stay with us. As per our housekeeping records, the cleaning service was done 3 times during your entire stay and 1 service was declined as the ‘do not disturb’ (DND) sign was placed. However as per your observation, the cleaning was not up to the mark, for this our sincere apologies for the lapse in service. This is is certainly not the kind of experience we wish for any of our guest nor the last impression we wish to leave you with. Please be assured that your feedback has been shared to the relevant department and corrective actions has been taken henceforth. With regards to the lost sunglasses, no information was given to the team during or upon your check-out, have we known about the incident we could have check on it right away. Nevertheless, we are pleased to inform you that we have it in our lost and found section and one of our manager was trying to reach out to you to inform the same but the number on your profile is not reachable thus he sent an e-mail instead. We still hope that you will give us another opportunity to serve you much better in the future, until thenStay Well,General Manager

10/10 Excellent

Ramez

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staf are very accomodating
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 7 sept. 2023
Dear Ramez,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for your stay with us and for sharing your appreciation to our team through this feedback. It very rewarding to know that your overall stay experience went well with the warm hospitality and attentive service extended by everyone.We value your feedback and hope to welcome you again soon for another remarkable stay, until thenStay Well,General Manager

2/10 Horrible

Frank

Séjour de 1 nuit en août 2023
Réponse de General Manager le 29 août 2023
Dear Frank,Greetings from Park Regis Hotel Business Bay, Dubai!We are saddened to see your feedback of 2/10 post your stay with us. We have not receive any issues from you during your stay with us thus our team was trying to reach out to you through call and e-mail but unsuccessful, to better understand where we failed to meet your expectations and for us to do corrective action where needed.We hope to hear from you soon, until thenStay Well,General Manager

10/10 Excellent

Shivain

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Free upgrades, panoramic windows with Dubai canal view and Burj Khalifa view. Staff is very polite.
Séjour de 1 nuit en août 2023
Réponse de General Manager le 31 août 2023
Dear Shivain,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for choosing us as your home while in Dubai. We are very pleased to know that you had a wonderful and pleasant experience during your stay. We value your feedback and appreciation to our team and the hotel. We look forward to your return, until thenStay Well,General Manager

6/10 Satisfaisant

Kashif

Séjour de 10 nuits en juillet 2023
Réponse de General Manager le 9 août 2023
Dear Kashif, Greetings from Park Regis Hotel Business Bay, Dubai!We are sorry to hear that you had not fully enjoyed your stay due to some service issue, however, we would like to clarify some points as well, the dental kit comes in a package of one toothbrush and small tube of toothpaste which is for one time use only, this is the same with most of hotels as well. We had been accommodating your requests for cup of ice numerous times, although, sometimes a slight delay is there due to high usage of the service lift which also caters to other various requests going up the rooms, whilst it was provided. Nevertheless, we will take your review in a constructive note for us to enhance the quality of our services for better guest’s experience.On the other hand, thank you for appreciating the cleanliness and the overall room set-up of our rooms, until thenStay Well,General Manager

8/10 Bien

James

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en août 2023
Réponse de General Manager le 7 août 2023
Dear James,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay with us through your rating. Trust that everything went well with your overall stay experience as implied on your rating.We hope to have you again soon, until thenStay Well,General Manager

10/10 Excellent

Harsha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de General Manager le 14 juil. 2023
Dear Harsha,Greetings from Park Regis Hotel Business Bay, Dubai!Thank you for sharing your feedback and expressing your satisfaction regarding your recent stay experience with us through your rating. We are glad to know that we were up to your expectations and provided the service that you deserve.We hope to have you again soon, until thenStay Well,General Manager