4/10 – Matig
Lamont, Franklin Grove
28 okt 2025
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The staff during check-in was spectacular,especially those at the front desk and the lady that was caring for the buffet. Awesome! but something in the room while I was asleep,bit me so I think the rooms may have some issues with bugs. it was kind of a scary scene a few days later. I definitely had an adverse reaction. Also I was not able to take any shower And that wasn't necessarily the hotel's fault but at least be empathetic to those staying at your hotel when people can't even use hot water. There was no even phone call to advise me that was going to happen or that it did happen. I am disabled so for those of us that have a hard time getting around it was very inconvenient. The breakfast buffet was VERY good. I'll be the first one to admit that construction is never a convenient thing, but I just feel like maybe the staff....there could have been more done to be more protective of the guests during what is obviously an upgrade to the hotel. I just don't feel like I got good value for the money that was spent even though the good was very good, but was offset by terribly bad. Thank you for the time.
Lamont
1 nacht verbleven in oktober 2025