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Avis sur A Victory Hotel & Suites

2.5 out of 5
A Victory Hotel & Suites
27500 Northwestern Hwy, Southfield, MI

Avis

5,2
Note des voyageurs de 10 (Excellent), d’après 127 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 174 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 181 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 178 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 341 avis sur 1001." "

5,2/10

Propreté

6,4/10

Personnel et service

5,0/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

4,6/10

Écoresponsabilité

Avis

2/10 Horrible

Ismael

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hébergement très sales et pas du tout pris en soin par le personnel, les draps sont toutes tachées, je recommande pas car même si le prix est bas mais un hôtel mérite une propreté de base.
Séjour de 3 nuits en septembre 2023

2/10 Horrible

Jessica

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No towels no garbage bags dirty rooms and pool area
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Larry

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
They didn’t have enough towels, couldn’t believe that. Went and bought my own.
Séjour de 6 nuits en mai 2024

10/10 Excellent

Darryl

Séjour de 1 nuit en mai 2024

2/10 Horrible

manwell

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There was no towels or Hot water
Séjour de 1 nuit en mai 2024

4/10 Médiocre

manwell

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

2/10 Horrible

A'Marieon

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WORST STAY EVER
Séjour de 2 nuits en mai 2024

2/10 Horrible

A'Marieon

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This was THE worse experience I’ve had with a hotel. Firstly when I got there hallways smell all types of ways. When I got to my room there was bugs, roaches. My bed had stains that WERE dark on the mattress. Walls were dirty in the hotel. Dead bugs in the fridge. Ended up switching to other rooms, same issue, just not as bad. Also when I used the bathroom in the middle of the night I used the bathroom. Did nothing to clog it up. Woke up to the toilet overflowing, got to the carpet so that was soaked a good 3 feet away from the bathroom. Wanted a refund (and asked for one when I was there for like 20 min) after the second issue (which they were trying to give me another room for the second time) I asked if I could get a refund AT LEAST for the night I’m not staying because at that point I wanted to be out of the hotel in general. Had to go through the Expedia process. So I left having to get another room somewhere else with no refund after. They said the refund is basically to be determined so I’m just so over this place.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Kathleen

Les points faibles : Propreté
Séjour de 2 nuits en mai 2024

10/10 Excellent

Denaz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The pool in room is amazing
Séjour de 2 nuits en mai 2024

2/10 Horrible

Alexis

Poor
Séjour de 2 nuits en avril 2024

2/10 Horrible

Ronald

Séjour de 1 nuit en mai 2024

2/10 Horrible

Sikhumbuzo

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very very dirty. Seems like place was flooded and cupboards were not replaced as they are rotting
Séjour de 1 nuit en avril 2024

2/10 Horrible

Myla

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

2/10 Horrible

alayah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
the whole stay was terrible and staff was rude and inefficient
Séjour de 1 nuit en avril 2024

2/10 Horrible

Natalie

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
No detectors in the room.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Brittani

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I was expecting to stay at the Baymount Hotel and later realized A Victory Hotel took over. You can tell they are currently remodeling and trying to make improvements. They do have a shortage of towels. The bed sheets had a few stains on them and holes. The water for bathing took 20 minutes to get hot in the morning; in the evening however, it took 2 minutes for it to become hot. The door to the room wasn't as secure as I would like it. The wall had a small hole in it. The mini fridge was not clean. The freezer had mold in it and the fridge didn't get as cold. The microwave in the room worked however it didn't have microwave plate to place food on. If you choose to stay here, bring your Lysol wipes, disinfecting spray, wall plug-ins, and prepare to clean to get a fresh smelling room. Overall, the price you pay is what you get. You don't have to pay a deposit so that's a bonus. You have access to a pool and a fitness room.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Jasmine

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Roach infested!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Talia

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The lady Danielle at the front desk was very very rude to me . Hollering using a lot of hand moving . All because I mentioned to her that my heat and hot water was not working . 45 minutes went by and I never heard anything else I was told to let the water run not thinking 45 minutes into the water running still no hot water she even told me I could leave . All I requested was a room change I was there for 2 days still no room exchange . Very disappointing
Séjour de 2 nuits en mars 2024

2/10 Horrible

Evelyn

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Edward

Les points forts : Personnel et service et équipements
Love the price and location
Séjour de 2 nuits en mars 2024

2/10 Horrible

Emily

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Not clean, had buckets catching rain leaking in all over the place.
Séjour de 2 nuits en mars 2024

2/10 Horrible

Ashley

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was old and the pool was closed which was a big problem seeing that’s the only reason I booked it.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Elizabeth

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Jonathan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Started off rough but in the end all good.
Séjour de 2 nuits en février 2024

2/10 Horrible

Jonathan

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Don’t bother going here unless you like nothing in your room to work - water, tv, broken furniture and lamps, one staff member was nice (60is year old man) but the others are rude and accuse the customer of being a nuisance when brining up said issues when their hotel is bad. Good luck to this place I hope it turns around. So bad I’m inspired to write this on Shabbos as the situation is ongoing.
Séjour de 1 nuit en février 2024

2/10 Horrible

Niketa

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The receptionist took me to 3 rooms that were all filthy. The shower head was broken off in 1 and 1 had dried up vomit on the carpet. There was no staff ; therefore, it’s had to keep the place up, she tried to explain. She gave me a very difficult time approving my refund.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Sara

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2024

2/10 Horrible

Alberta

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I first entered the hotel all I smelt was cigarette smell The back door was broke propped open where anybody can walk in The hotel smelt bad they gave me a non-smoking room so the whole floor smelt just like cigarettes and when I entered the room it was a strong smell of unclean cleanliness cigarettes and other smells room was not dusted and clean property tub was dirty bathroom was not clean smell of roaches fumes and other insects The Jacuzzi wasn't even fixed and the pool really look like it needed to be cleaned
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Deanthony

Voyage d’affaires
Séjour de 1 nuit en janvier 2024

8/10 Bien

Shanika

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Madeline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Damon

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst place ever
Roaches!!!!! No hot water tv nor microwave worked
Séjour de 2 nuits en janvier 2024

8/10 Bien

Tasha

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

2/10 Horrible

JaJaun, Flint

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was not cleaned properly. I asked for extra towels and never got them. Room didn't have ice bucket. There was exploded soda dropping on wall and ceiling from previous guest. Shower was dirty with black around. Hair was filthy, couldnt even sit in it. Horrible stay. Very horrible on the cleanliness.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Melinda

Séjour de 1 nuit en décembre 2023

4/10 Médiocre

priya

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en décembre 2023

2/10 Horrible

Paige

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I want my money back I purposely purchased the insurance for my stay!!!! There was ketchup and bbq sauce stains on the walls in the first room we were in there were stains on the sheets as well! It was disgusting my children asked to leave I asked the young lady to give us another room she put us in another one! This room there was no lock on the door! Carpet was filthy I told my son we had to make it work! When we decided to finally unwind and go for a swim we undressed I went into the bathroom l, I then turned on the lights and several ROACHES came out the damn blue. I am traumatized disgusted and overall mad as hell! I drew the line there and we checked out the hotel I then called Expedia to attempt to get my money back . And you denied me! What was the point of purchasing insurance if I am not protected! The only option they offered me was that the same hotel told Expedia I can be placed in ANOTHER DAMN ROOM absolutely not! I took my children and got far away! I am so displeased with EXPEDIA! Mind you (the person/s reading this I just moved back to my hometown and me and my children are living out my truck that was my last 80 I didn’t that I can’t get back! I will be taking this higher above, however else I need to go to seek justice!
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Edward

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Called ahead to make sure pool and hot tub were working and available. Woman at desk said they were. They were NOT. Entire reason I booked was to soak and rehab my knee. Room was awful, I will leave it at that. Will NEVER go back.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Christopher

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Deja

Voyage en famille
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Dana

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

2/10 Horrible

Misty

Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Callie

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No Toilet paper no towels the whole time I was there

2/10 Horrible

Brandon

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Roaches&Threats
It was horrible, we went for my birthday just to hangout wasn’t expecting anything more for what we paid but I didn’t expect this place to have roaches,ants, no hot water, false advertisement for breakfast and a jacuzzi, the blankets had stains on them and the dresser drawers were disgusting and have not been wiped out. We couldn’t get a refund because we didn’t notice any of these things within the first 15 minutes and I think it’s ridiculous we also got 2 double bedrooms at first but then had to get one double room, and 2 single and the reason being is one double room 111 didn’t lock and it reeked like cat pee. We also got threatened to leave when we told someone checking in that there was roaches and if we would of known better we wouldn’t have spent 315 for a crappy stay, after we told the man there was roaches the young lady from the front desk came upstairs to one of our rooms and threatened to kick us out if we kept telling people there was roaches because they have to give the guy a refund, the young lady even admitted she knows they have roaches but she said my boss found it disrespectful we told the dude about it. I would not recommend this hotel coming from a 17 year old and a group of my friends, honestly if anyone ever got the chance the hotel needs to be sued.
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Jasmine

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Check was a breeze but the hotel needs to be shut down for renovations expeditiously. Molded ceilings, roach infestation and not a pleasant smell
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Unikka

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room has roaches and management knows about them. You hace 15 mins to ask for a refund.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Awni

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Carlos

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Hotel was very dirty and smelled like smoke all thru the hallways. The cleaning staff was very very rude.
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Jennifer

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Easy check in.
Séjour de 1 nuit en octobre 2023