Kies je hotel in District Hyndburn

'Wifi out of service in whole hotel, room not ready at arrival 3pm, diner almost 45 min. waiting. Windows in room not closing. Not Mercure hotel level !'

'Good place for a cheap stay for a night or two. '

'great location'

'Very basic, down to wooden stirrers for spoon and plastic cups. Questionable stains all over floors and walls.'

'The hotel should ensure housekeeping standards are improved. In particular the finer details, the room(s) were looking a little tired around the edges, in particular the bathroom. While there were some issues with housekeeping, what makes a good stay great is the way it is resolved and the attitude of the team that works front of house. In this case the hotel team member Edward was above and beyond, understanding and empathetic, not defensive and making every effort to ensure a good stay. He...

'The experience at Ribby Hall Spa Hotel is incredible. It did let us with a few things which I think are fixable and I hope this feedback can help improve the service. First of all, the indoor and outdoor spa is amazing, well paced and never feels too busy, however I will say the amount of wasps in the outdoor area, including flying around in the bar and quite literally hovering and crawling around the hot tubs is a concern and was a big let down for such an amazing venue. A member of staff...