Kies je hotel in Erie County

'With it's waterpark pool, this is an ideal location for families with young children. However, we are seniors, just looking for a quiet place to rest our heads after a 10-hour day of travel. We arrived late on a Saturday afternoon and parking was a nightmare! The pool is visible from the lobby through the glass wall. It was jam packed with screaming kids! There were kids everywhere! They were running dripping wet through the lobby. Any thought of slipping quietly into the hot tub to relax...

'From last year to this year, things have changed. It wasn't great but it wasn't horrible. It was a difficult night of sleep as either downstairs had their television loud until well after 12am. I might have to rethink my next stay.'

'Overall a good stay. The entire property was very clean. '

'The pool area was nice. But the Hot Tubs in the rooms were dated and off putting would have like to use them but did not because of this. '

'Room was great. Beds are very comfortable. They use blackout curtains which I need to sleep. Staff were welcoming and helpful.'

'Amazing service Amazing facility'

'Nice'

'Great location, very near restaurants and water theme park but also at a quiet location.'

'The pool was closed. It was closed last year when we were in town for the same reason and so I looked specifically on their website to make sure it was open. So when the staff person at the desk rudely told me it was on their website that it was closed I was not happy. At some point this hotel just needs to publicly admit that it no longer has a pool and remove it from their list of amenities! Also, the breakfast was bad. There was very little food selection and what was there was kind of...

'The room was clean, the water pressure in the shower was ok but not great. The staff was very friendly and helpful. Breakfast had all the necessities and the coffee was great. Pool was really nice and the hotel was really convenient to Splash Lagoon. We’d stay again.'

'Noisy - lot of kids running up and down to swimming pool.'

'Clean '

'I think this hotel is an old Super eight and they are modernizing it. The bed was comfortable. The heat worked well. Lots of lotion and soaps. The tub and bathroom are old. The clerk originally gave us a queen bed but we paid for a king. That was an inconvenience as my husband was sick and he wanted to rest but not change room. It was resolved quickly enough. Also wanted to say the breakfast was good.'

'The staff upfront gave me a very hard time with checking in . I called to request early check in the lady upfront said yes when I called at 11:08am she said she would call me back . Another hour passed by and I called back she said they were in the process of cleaning the room . I arrived two hours later and the room was not ready and they have someone else the clean room when I arrived it had turned to 3:40pn before my room was ready I will not be booking this hotel ever again . '

'Friendly staff and pleasant stay'

'The room size and accommodations were good. Only thing we had issues with was the mattress. Not very comfortable at all. But front desk also very friendly.'

'I have photos,'

'We needed a rollaway bed for our youngest. It was filthy, stained and ripped with springs poking through. One of the beds had dirt and crumbs in it. Looked like it wasn't re-made after the last guest. Ants in the bathroom.'