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Avis sur Aiden by Best Western Denver West/Golden

3 out of 5
Aiden by Best Western Denver West/Golden
15059 West Colfax Avenue, Golden, CO

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 478 avis sur 1137." "
Note des voyageurs de 8 (Bien), d’après 314 avis sur 1137." "
Note des voyageurs de 6 (Satisfaisant), d’après 184 avis sur 1137." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1137." "
Note des voyageurs de 2 (Horrible), d’après 75 avis sur 1137." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Stefan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located near the highway. Great breakfeast option
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 16 août 2023
I am glad to know you enjoyed your stay with us and our location was convenient for your traveling needs. I hope you can visit us again in the future.

6/10 Satisfaisant

Denis

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
La salle de bain est très petite, aucun endroit pour suspendre les serviettes et le lavabo qui se trouve dans la chambre et dans l'entrée n'offre aucune intimité.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 16 août 2023
Thank you for your review. I hope you can visit us again in the future.

10/10 Excellent

jacques

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fraîchement rénové, chambre confortable, personnel souriant et déjeuner très complet. Très proche de la autoroute 70
Séjour de 1 nuit en mars 2023
Réponse de General Manager le 7 mars 2023
Thank you so much for your review, I am glad you enjoyed your stay with us. :-)

10/10 Excellent

Cornelio, Desert Hot Springs

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wife loves it
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Thank you so much for your review. I hope you like it as much as your wife does too. :-)

6/10 Satisfaisant

Makayla

Voyage en groupe
Les points forts : Personnel et service et équipements
Elevator broke
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 25 mai 2024
Thank you for your review Makayla,I do apologize for the elevator going out of service during your stay. I hope you can give us another opportunity in the future.

6/10 Satisfaisant

Darcy

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 25 mai 2024
Thank you for your review Darcy, I hope you enjoyed your stay with us.

10/10 Excellent

Emily

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 25 mai 2024
Thank you so much for your rating Emily.I hope you enjoyed your stay with us.Please visit us again in the future.

10/10 Excellent

Qinghui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 25 mai 2024
Thank you for your rating Qinghui, I hope you enjoyed your stay with us.

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite a bit of I-70 noise
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 25 mai 2024
Hi Melissa,Thank you for your rating, I hope you enjoyed your stay.Please visit us again in the future. :-)

6/10 Satisfaisant

Jordan

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Thank you for your rating Jordan.I hope you enjoyed your stay with us.

10/10 Excellent

Cael S

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay here! The staff was kind and there are lots of attractions all around the hotel.
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 22 mai 2024
Thank you so much for your review Cael.I am glad to know you really enjoyed your stay with us. I hope you can visit us again in the future. :-)

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1st thing was a bad smell getting off the 3rd floor elevator but the room was clean and fresh. Breakfast was excellent.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you so much for your review Joseph, I really appreciate your feedback. I will make sure we look into what the smell might of been. I hope you can visit us again in the future.

6/10 Satisfaisant

Stephanie, Craig

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The bed was very comfortable. But I did not use the heat/cooling system because it made a loud clicking noise
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you for your feedback Stephanie.I have heard our beds are very comfortable :-).I will look into the AC in the room you were in and address accordingly. I hope you can visit us again in the future.

6/10 Satisfaisant

Patricia, Norfolk

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you for your rating Patricia.I hope you enjoyed your stay with us.

6/10 Satisfaisant

Johanna

Room was clean as was everything else. I had reserved a room with a pullout but as I didn't have anyone with me, it wasn't a huge matter. The room had poor lighting, the ceiling in the bathroom was peeling as wrong paint used. The door in the bathroom didn't even shut all the way. I didn't make a fuss because I didn't want to have to change rooms and move somewhere else. It was adequate, if a little bit overpriced.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you so much for your feedback Johanna. I have shared your comments with my staff and will address accordingly.I hope you can visit us again in the future.

8/10 Bien

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was ideal for the reason I was there. Easy to get on the road and to return to the hotel.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Hi Cathy,Thank you so much for taking the time to write this review. I am glad our hotel was in a good location for your plans. I hope you can visit us again in the future.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the perfect spot to easily get to Red Rocks ampitheater yet not too far from the airport. The area was quiet with shopping & dining options very close. Great stay!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Thank you so much for your review Lisa.I am happy to know you enjoyed your stay with us and that our hotel was convenient for your traveling needs. I hope you can visit us again in the future.

2/10 Horrible

Martin, Orange

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we arrived at our room, there was somebody else’s underwear in the bathroom. When we turned on the bathtub, it began to leak through the lining and out onto the carpeted floor. We were placed in a new room. The next day, we returned late at night to find that the power was out at the hotel. We asked if there was a way for us to take a shower or charge our phones, to which they just offered us a flashlight. We were never offered compensation for these inconveniences.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Hi Martin,Thank you for taking the time to write this review. I apologize if there were issues with the first room you were checked into, fortunately we were able to move you rooms. Unfortunately the power is something that was out of our control, the whole are was affected by this not just our property and your reservation being prepaid thru a third party we were unable to make any adjustments. I hope you can give us another opportunity in the future.

10/10 Excellent

Kristjan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good convenient location
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Thank you for your review, I am glad to know you enjoyed your stay with us. I hope you can visit us again in the future.

8/10 Bien

Shawn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice quiet spot for a nights sleep.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 15 mai 2024
Thank you so much for your review. I am glad you enjoyed your stay with us. Please visit us again soon.

8/10 Bien

LUIS E

Les points forts : Propreté et personnel et service
If you get the right price, it’s a great Hotel.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Thank you for your review Luis. I hope you can visit us again in the future.

8/10 Bien

sydney

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was convenient, breakfast available.
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 23 mai 2024
Hi Sydney,Thank you for your review.I am glad you enjoyed your stay with us.

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Everything was as expected. Nothing fancy, clean and friendly staff.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Thank you so much for your review Ms. Patricia.I am glad to know you enjoyed your stay with us.I hope you can visit us again in the future.

8/10 Bien

KAREN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Older hotel - but still kept up. Clean. Friendly & helpful staff. Breakfast was good with a nice variety. We did not have a vehicle so we were able to walk across the road and do any shopping needed - and lots of eating opportunities.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 10 mai 2024
Hi Kaen,I appreciate you taking the time to write this review. I am glad you enjoyed your stay with us and it was convenient for your traveling needs. I hope you can visit us again in the future.

8/10 Bien

Christopher

Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very polite staff
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 5 mai 2024
Thank you for your review. I hope you enjoyed your stay with us.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at Aiden in Golden for two nights in late April. The hotel has all the basic necessities at a reasonable price. The room was clean, breakfast was good, the staff was friendly and the location was near (not too near to be noisy) a major interstate. The cost was considerably less than nearby major hotel chains. It was perfect for our needs on this visit to Golden, since we were busy all day and just needed a comfortable and quiet place to sleep!
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Thank you so much for your review Robert, I am glad to know you enjoyed your stay with us. I hope you can visit us again in the future.

8/10 Bien

Kellie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 4 mai 2024
Thank you for your rating Kellie, I hope you enjoyed your stay with us.

10/10 Excellent

Nichole, Eads

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Really enjoyed our short stay.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
I am glad you enjoyed your stay with us Nichole.Please come visit us again soon.

6/10 Satisfaisant

Haley

Séjour de 4 nuits en avril 2024
Réponse de General Manager le 21 mai 2024
Thank you for your rating Haley.I hope you enjoyed your stay.

4/10 Médiocre

Shannessy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Thank you for your rating.

6/10 Satisfaisant

Shannessy

Séjour de 3 nuits en avril 2024
Réponse de General Manager le 17 mai 2024
Thank you for your rating Shannessy. I hope you enjoyed your stay with us. We will see you nexxt time. :-)

8/10 Bien

Lucia

Les points forts : Propreté et personnel et service
The room was nice! Wood floors, comfortable bed. TV had only regular TV stations that were fuzzy. Hot tub was hot but the jets weren’t strong. Sauna was great! Patio, breakfast, coffee/teas choices and bar were very well stocked. One thing that would need to change for me to rebook would be the smell of the hallway outside of our room. I think the carpet needs to be replaced or removed/wood floors put down. The hallway smelled like a mix of a locker room/unkept rest stop restroom. The staff was very kind and receptive to my comments at checkout. Overall, decent place to stay, very convenient for what we were doing.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for taking the time to write this review. I am glad you enjoyed your stay with us besides our hallway carpet. Our carpet is fairly new and we have a shampooing schedule for it. I will definitely share your feedback with ownership.

2/10 Horrible

Jennifer, Fort Worth

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Stayed on a Friday night. People partied in the parking lot. Going up and down the hallway being loud and rowdy. We were on the third floor and the eighteen wheelers going down the freeway with there jake brake on kept us up all night.
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 1 mai 2024
Thank you for your feedback Ms. Jennifer,Unfortunately during the time that you stayed with us it was during the 4/20 Denver celebration and with so many concert attendees staying with us it was a little noisy. I hope you would consider giving us another opportunity in the future and we can check you in into rooms facing our pool that would be a bit quieter.

8/10 Bien

Christina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super convenient location for seeing a show at Red Rocks with your basic strip mall amenities like groceries and restaurants within walking distance. It’s clean and quiet and has a mini mart onsite for snacks and beverages. My only disappointment was that the pool was drained and I would have liked to take a swim.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 30 avr. 2024
Hi Christina,Thank you for your review. I am glad you enjoyed your stay with us. I am sorry the pool was not ready for your enjoyment, since it is an outdoor pool we usually close it during the cold season but we are really close to opening it by the end of May. I hope you can visit us in the future.

2/10 Horrible

Jedidiah, PARACHUTE

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The desk gave me my key for my room. I went up to it and went in turned on the light to find a woman in the room sleeping on the bed. I quickly left went back down to the desk and the gal at the counter said sorry gave me a new room and said that can happen from time to time. I have never had this happen before and do not intend to ever stay here again. When I got to the room with no one in it it was dirty, and the sink had an awful smell coming from it.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 30 avr. 2024
Thank you for your review, I am sorry this happened during your stay. I appreciate your feedback and have shared with my staff.

10/10 Excellent

Jimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Thank you for your rating Jimmy, I hope you enjoyed your stay with us. Please come visit us again soon.

6/10 Satisfaisant

Malinda

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Needs updating. Toilet paper holder was loose and then fell off the wall. A lot of wear and tear. Won't stay there again.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Thank you for taking the time to write this review Malinda. I appreciate your feedback and will share with each depatment.

10/10 Excellent

Jennifer Arlette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Thank you so much for your rating Jennifer. I hope you enjoyed your stay with us. Please visit us again soon.

8/10 Bien

Christa

Voyage en couple
Les points forts : Équipements
The staff was great but the room was pretty dirty. Shower not cleaned and some ants eating crumbs off the bedside table. No trash can in the room either which is weird. Bed was clean and comfy though
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 21 avr. 2024
Thank you for your feedback Christina. I am sorry if there were issues with your room during your stay. I will share with housekeeping in order to prevent this happening in the future. I hope you can give us another opportunity.

10/10 Excellent

Lemuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The staff at Aiden are really friendly and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Carrienna le 19 avr. 2024
Thank you, I'm glad you enjoyed your stay with us.

8/10 Bien

Candice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms facing the road are noisy. Once we switched rooms much better. Breakfast was ok, I’d say 3/5. The rooms are updated but you can tell they cut corners on some things, but beds are comfortable.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Thank you for your review Candice. I hope you will give us another opportunity in the future.

8/10 Bien

Genavieve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 17 avr. 2024
Thank you so much for your rating. I hope you enjoyed your stay with us.

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast!
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 17 avr. 2024
Than you so much for your review Paul. I am glad to know you enjoyed our breakfast. I hope you can visit us again in the future.

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place was nice
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Hi Dave,I am glad to know you enjoyed our hotel. I hope you can visit us again in the future.

10/10 Excellent

DAvid

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was for an overnight while travelling. It was perfect for that
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 12 avr. 2024
Thank you so much for your review David.I am glad our hotel was convenient for your traveling needs. I hope you can visit us again in the future.

10/10 Excellent

Marlys

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room, bed, Keurig coffeemaker. Bkfst was outstanding. We were impressed.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 11 avr. 2024
Thank you so much for your review Marlys, I am glad you enjoyed our property. I hope you can visit us again in the future.

8/10 Bien

LEONA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We stayed one night and it was good for the price. However, we did see some little sugar ants in the bathroom.l
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 avr. 2024
Thank you for taking the time to write this review Leona.I appreciate you letting us know regarding the ants, we have our pest control person going thru all the rooms. I hope you can visit us again in the future.

8/10 Bien

jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Thank you for your review Jeffrey, I am glad you enjoyed your stay with us. Please visit us again in the future. :-)

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff.
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 4 avr. 2024
Thank you for your review. I hope you can visit us again in the future.