Hôtel près de Crystal Lake (Carbondale)

« My room was very clean. My coworkers’s room smelled like an ashtray so he requested another room after further discussion they did move him. There is some maintenance items that need to be taken care of in these rooms and the fact there is no broadcast TV only smart TV apps that you have to log into with your own information I was not particularly enthused about. Also, they should note that the garage has a height limit. Luckily, we came in with my vehicle and left our installed vehicle...

« Fantastic all inclusive stay! Breathtaking views, accommodating staff, clean and stocked! Full kitchen, we had no problem making meals and washing dishes in the dishwasher. Clean linens, extra linens, great time! Recreation area is amazing too! All around, good time! »

« The owner was great. At check in we were told if we had any problems just ring the bell no matter what time and she would assist us. We had a problem with the remote and she brought us a new one. She said if we couldn’t get the tv to work she would move us to another room. We did get it working. Then it was raining one day and she brought me an old towel to dry my puppy off after we would go out. »

« Very unkept building, hallways and rooms. The ceiling was falling down in the hallways and room. The bathtub was crack and pipes to water handles in the tub were exposed. The beds were stained and had cigarette burns and the toilet had a loogie spit in it. Extremely large pot holes in the parking lot. If I could rate it zero, I would. Staff was friendly and did provide a refund with no issues. »