Out stay was hugely disappointing. Here's a list of lies told to us by the owner: located in German Village, 2 bathrooms, someone will come tomorrow to fix the broken toilet, you will have a unique code for the door, nobody was at the property while you were out, and lastly - we're working on a solution.
Had the home been advertised honestly, we probably would have stayed somewhere else. That being said, the home isn't inherently awful though would have been more comfortable with less animal hair and toenail clippings from previous guests.
We were repeatedly told that there WAS a second bathroom but was unaccessible due to plumbing issues. This is a blatant lie because the half bath pictured in the listing clearly has a window right next to the toilet. That image cannot be from inside this home as a quick walk around confirms all the windows accounted for and NOT next to a toilet.
Some things we liked were: games for my kids to play and cozy blankets and pillows in the rooms.
All of the issues really stem from the fact that this property is managed by a property management company that does not perform due diligence. No one that I spoke to has ever been to this property. There is clearly miscommunication between the property management and the owner. You guys need to have a frank conversation about this property and your working relationship. One of the parties involved is being deliberately deceptive and *I* would not do business with someone who lies to me.
