Riads à Chefchaouen

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"First, read Michael Craggs review. He is 100% accurate about his review. We had the terrible same huge problem upon arrival on 31 March 2024 - unbeknownst to us for not reading Michael Craggs review before we booked this Riad. When my wife and I arrived at the Riad, which we had booked through Hotels.com, Fatima, the receptionist gave us a very small, unclean room directly above the reception and breakfast area. It was without question not the same room we booked that clearly showed with pictures a "luxury double room". Iman, who claimed to be the owner of this Riad and two others in the area told me the pictures at Hotels.com, Expedia.com & Bookings.com websites got mixed up after I showed him the advertised description and pictures for the "luxury double room" I booked. Iman started to argue with me about the room especially after I just looked at prior reviews and mentioned Michael Craggs same problem - 3 months ago - which would allow Iman enough time to correct the advertised photos mix-up and prevent trouble with guests. Iman said I can cancel to go to another Riad and he will give me a full refund. When Mohamed, my guide arrived just before Iman left the Riad, Fatima argued with Mohamed but she confirmed the cancellation and mentioned I would receive an automatic refund through my credit card processing but she refused to initiate the process. NOT GOOD! So, we left with our guide to another Riad. "

"Très bien située et avec cuisinette."

"Great view from the terrace"

"Un accueil très chaleureux malgré notre arrivée tardif en soirée mais rendu possible grâce à la personne de ADEL . Son Patron doit être fier d’avoir une personne pareil dans son effectifs "

"Hôtel très bien situé avec beaucoup de charme et une terrasse agréable. Petit bémol sur les chambres assez bruyantes (peu d'isolation) et assez humides. Les fenêtres donnent dans l'hôtel et pas vers l'extérieur. Petit déjeuner convenable."

"Bon emplacement pour visiter la ville de Chefchaouen et petit déjeuner excellent !"

"Les chambres sont un peu petites et les draps avec des anciennes petites taches (bien que propres). Mais juste pour la piscine et la vue de la terrasse, ainsi que l’emplacement, il en vaut amplement le prix."

"Personnel très accueillant."