Absolutely awful part of messing and Reid no
Parking unless you pay $39 Per day for
Valet and they post they are not responsible for your car or whatâs in it! We got two tickets I the awful trashy lost Nextdoor even ruling we paid at 7pm and 7am, even had a boot on the car! Would highly recommend staying where there is parking include and safe. Huge disappointment and barely any visible sign able to locate the property
Room was very nice. On our second night, the shower was not working. I have stayed in many hotel rooms in my life, never has that ever happened. Complained to management to no avail. Was charged full price for our stay, very disappointed.
It is a nice facility and has 24/7 valet parking which is good because the area it is in is very dirty and rundown in sections with some questionable activity on the streets. I would never self park my car there except during the day and only right in front of the hotel.
Overall property felt dirty. Front desk didnât provide much information at check in. Carpets were wet and when I called the front desk to ask why, they said they would ask house keeping and never got back to me. Walls had holes and paint chipped everywhere. This hotel felt more like a motel not a hotel.
Bed not as comfortable as it could be. Room upkeep could be improved. Front desk check in staff not very friendly. Bartender Mike was amazingly helpful and welcoming. Gave us lots of ideas for places to visit. Breakfast was good.
Asked for new towels 4-5 times before we got any the next day. Didnât get room cleaned one time , they explained every other day. We asked for it the second day and no one came to service room at all.
My first night in a king was not great. The room did not feel clean and service was disappointing. Ms Wanda helped turned it around. Thank you for taking care of things, Ms Wanda! It was much appreciated. The location is great but to get to the most sought after area needs to be cleaned up terribly. Charleston: you can do better!
Overall the stay was average. We changed hotels last minute so we had 2 double bed so was not many options left. Being close to King was ideal but on the north side so a little far from many of th activities we had planned but not a huge deal as we walked or grabbed ride share which was readily available.
We had to ask several times for towels, which should have been an easy task. One of staff members didnât have much info to share on bus system when we inquired.
The bed was smashed against the wall so when sharing you couldnât even get out the one side.
Gym and pool were pretty small, pool didnât have enough chair the first day we tried to sit out.
Average stay, but would not return.
This is a great place to stay for the price in downtown Charleston. We walked everywhere! It is a 2 minute walk to get to King St or to get on the free shuttle that Carta offers. We love that if we had leftovers we could bring them to the hotel and heat them up the next day and prep for for our son and snacks in the kitchenette. The pool was great in that it was not on the bottom floor so it felt safe. The staff was phenomenal, they were always so thoughtful and kind and the free breakfast was amazing! Highly recommend this place!!