Hotels in de buurt van University Center of Lake County (Grayslake)

'night staffs are rude'

'Staff was very helpful and welcoming. They were short on staff so we had to go get our own towels.'

'Upon check-in, sink has debris in the bowl because it was slow draining. There was crusty bits on the bathroom walls. We just checked in from Six Flags and we only were staying the night so did not request a room change. But, I called the front desk to explain the issue with the sink and she apologized and said she would put in a work order. Well that doesn’t help us at 11pm when we are due to check out in less than 12 hours. The sheets and blanket of at least one of our beds were stained with...

'Breakfast was minimal.'

'Wonderful stay!!'

'The food at Buckets was bad! The fries were constantly cold and hard and not fresh! The burger was cold! All the food tasted old and was expensive! The drinking system is such a scam! You can barely fill your cup! It's so many people in the pools the water looks yucky I didn't even want to go in! Our room was very clean but the bunk beds makes noise every time our kids moved! We had to ask for more towels and wash clothes our second night because we ran out and for toilet paper. They literally...

'The Staff was AMAZING and PATRIOTIC for us as a Family visiting our Boot Camp Graduate at Great Lakes Naval Base! What a trip we had! Clean Hotel, Friendly staff and will be referring the Navy Families that way!'

'Ruime kamer met een fijn groot bed. Jammer dat de sofa niet was opgemaakt. Het ontbijt was heerlijk en het zwembad was groot en heerlijk warm.'

'I highly recommend choosing a different place to stay. The room conditions were unacceptable and completely uncleaned. To make matters worse, management refused to allow a room upgrade and denied housekeeping service throughout my multi-night stay, explicitly stating they were prioritizing a large reunion group instead. The front desk staff were incredibly rude and dismissive when I brought up these issues. This was a terrible experience from start to finish, and the hospitality here needs a...

'Our room was run down, The tiles in the bathroom were loose. Everything looked dingy and not well maintained. Elevator was not working most of the time, so hauling luggage was more difficult. The pool was absolutely disgusting, it was cloudy and very cold. Hot Tub was not working. Breakfast was typical and not very good. Pay the extra $20 dollars a night for a better hotel.'

'Prima hotel voor de prijs. Hotel was schoon en er wordt geregeld schoongemaakt. Ontbijt is basic maar goed verzorgd en alles wordt regelmatig aangevuld. Personeel is vriendelijk. '

'The best thing about this hotel is the breakfast. Some of the hallway carpet is not clean and filled with sports. Our sofa pullout mattress was stained with blood and who knows what else. No maintenance person available for several days to address our issues. PLEASE do not stay here. No compensation for my inconveniences.'

'Dirty and moldy'

'There’s was no extra towels. No coffee and it smell bad!'

'OK'

'Wonderful place'

'The staff was friendly and helpful'

'Perfect!!!'