Hôtel près de Centre commercial Centerpointe Mall (Grand Rapids)

« The staff are friendly and kind. Enjoyed chatting with them. »

« Debra at the front desk is the best. She represents Hilton very well! »

« The staff was very helpful and the hotel was in overall great condition. Breakfast was nice and had a lot of different options. Room was a good size and clean. »

« Giod »

« La chambre étais juste correct. Les tuiles de la toilette étaient décollé, dangereux si ont va avec des enfants, et l' eau de la piscine très froide. »

« It was average since it was older property. »

« The staff was very friendly and helpful. The property was very clean and someone was always straightening things up. 5 stars. »

« Bon hôtel assez excentré mais c'est ce que nous recherchions. Les suites sont immenses avec 2 sdb. Service impeccable. »

« grande chambre avec mini salon et divan, lit très confortable, salle de bain propre et fonctionnelle, wifi rapide. Pour le petit déjeuner qui n'était pas compris dans le prix de la chambre, il y a un comptoir qui propose de quoi se rassasier. Je ne mange pas le matin mais j'ai commandé un mocha chocolat blanc délicieux. »

« I will neverrr in my life will i ever stay at this hotel ever again in my life. I was displaced from my home due to my neighbor starting a fire and the manager thought it was cool to crack a rude joke “just don’t burn our hotel down” umm excuse me? Then at breakfast, i noticed other people had their dogs, no one said a word to them. I assumed oh, it must be a thing and it was okay. While we were in the lobby with my dog… the manager said something to us. I moved him but I thought it was funny...

« This is a nice clean hotel. The staff is friendly and helpful. We stayed 3 days here. My favorite thing and one that is hard to find is the pool goes to 8ft deep! I was so happy to be able swim in deep water! The water was clean and not super chlorinated. It was also a great temperature. They do need to take down their hot tub signs though. They dont have one anymore. »

« This hotel is VERY run down. Everything needs a deep clean and refresh. The air conditioning was not on in any of the common spaces and we had to crank it in our room. While the room was spacious and the bed was pretty comfortable, again needed a deep clean and refresh. Walls are very thin - heard everything. Breakfast was about average if not a bit below. Staff were not quick to replenish or help in any way. Both luggage carts were broken (not surprising). The parking lot is terribly pitted and...

« Breakfast is not served. Only coffee. This is inaccurate in the listing. I had a smoke free room but was subject to smoke odors for a considerable portion of the night, which was very disturbing. »

« Rooms were dirty, ceiling tiles were caving in over the kitchen, entrance doors were broke and anyone could enter. We were scheduled for 2 nights but after we came back to room after 7:00pm for 2nd night stay, the room was not cleaned. Breakfast bar had cereal but NO milk ... par for the course for this hotel. »

« Lits confortables. Aucun service de nettoyage par la femme de chambre pour un séjour de 3 nuits. Manque de service, tel que fer à repasser et séchoir à cheveux. »

« Will stay again »