8/10 – Goed
Ann L.
4 aug 2025
Positief: Netheid
The property was clean and convenient to downtown. The instructions for entry into the building were not clear. During the day, access was easy and there were no problems. We were locked out of the building at night. We were not told that the outer doors locked at 8pm and there would be no access to the code box without a key. The first time we called the host and were told we would have to wait until someone came in or out of the building to get into the building. This was at 10 pm. It was disappointing that no other help was given and that we were left in the street waiting for someone to leave or enter the building. There was a key fob on the counter with no instructions. We thought it was for the garage but were told to park on the street so we didn't bring the fob with us the first night. Even when we brought the fob after that, it did not open the outer doors. We had to wait for a car to go into the garage, run in behind it and ask strangers to unlock the stairwell door in it to enter our floor each time.
Ann L.
3 nachten verbleven in juli 2025