Familiehotels in Noordwest Bulgarije

'Bon hotel avec spa et autres services que nous n avons pas utilisés. Belle chambre avec toutes le fournitures avec un balcon vitré avec vue sur les rochers. Juste dans la salle de bain, le vitrage de la cabine de douche ne ferme pas correctement et donc l eau sort. Il y a 2 restaurants, le plus grand ou l on prend le petit déjeuner est bien décoré et l autre on a dîner mais ce que je n ai pas apprécié c est le fait qu il fasse traverser une salle fumeur pour y aller '

'Vladi, the receptionist is the best! He knows how to spell the word SERVICE by taking care of you the way you expect to be taken care of is an airport hotel. He arranged a free taxi to the airport as the free shuttle was in use already by other guests. Easy access to the hotel, the rooms are clean, breakfast with everything you need/wish for. I recommend you stay there everytime you need tostay close to Sofia airport.'

'Klantvriendelijk, hulpzaam, erg centraal gelegen, goed ontbijt'

'the rooms are dirty and not cleaned. Hotel is in old condition and full of cigarette smoke from the casino. staff is unfriendly. definitely not worth 5 stars'

'Mooi hotel geweldige service. Wel minpuntjes, bijvoorbeeld voor verse sinaasappelsap moest extra worden betaald en geen koffie/thee mogelijkheden op de kamer. Deze dingen dienen geregeld te zijn in een 5* hotel. '

'Nice hotel, very friendly people. Rooms are clean and very good breakfast. '

'Good quality for the price. It’s situated in the business area, next to a large mall. To the city centre with taxi is around 10 Lev and back the same. We only took yellow cab and o.k. Taxi. First night to hotel with O.K. Taxi they try to rip us off, by not turning the meter on. He said 10 Lev is good, we gave him 5 Lev and he didn’t say anything as he knew he was wrong. '

'Het hotel ligt verscholen ver van de buitenwereld en de menukaart voor het restaurant s avonds was enkel in Bulgaars ter beschikking?!Dus gelukkig hadden we zelf nog iets te eten in onze koelbox. Verder was de dame bij de incheck vriendelijk en behulpzaam .'