Kastelen in Bolton Landing

'For first-time visitors, the campus can be a little confusing to navigate, but it's easy to get the hang of it after a short time. The rooms are a bit dated, but everything—especially the bathrooms—is exceptionally clean and well maintained. The prices are very reasonable, making it a great value. We stayed in one of the units without air conditioning, and it wasn't an issue at all. The evenings by the lake were cool and pleasant, making for a comfortable stay.'

'Pleasant'

'Broken and missing bathroom fixtures. One towel for two people. Not recommended.'

'very clean, staff very helpful. On a busy road so it’s noisy.'

'Keep focusing on the originality of the hotel. Its is best selling point. The swimming pool lights kept falling off. Make sure to secure them properly'

'Pool area'

'Kudos to Forrest at the front desk for helping an elderly woman that could not get up without help. He made sure she was safe when she left the hotel and he went above n beyond to accommodate her. He also helps with cleaning!! Great guy.'

'This was the worst hotel experience I’ve ever had. Upon check in, we heard through the phone another customer upset about their stay as well. Our first room we tried smelled of cigarette smoke, it smelt stale and musty. The room was extremely dirty. We asked for another room, the staff were helpful and offered us 2 rooms to choose from, both very similar scent and cleanliness. We chose the third option, the less smelly room- which still made our clothes smell of the smell of the room, even the...

'Room was very roomy and bathroom was perfect.'