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Avis sur Motel 6 Boise, ID - Airport

2 out of 5
Motel 6 Boise, ID - Airport
2323 Airport Way, Boise, ID

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 295 avis sur 1007." "
Note des voyageurs de 8 (Bien), d’après 235 avis sur 1007." "
Note des voyageurs de 6 (Satisfaisant), d’après 143 avis sur 1007." "
Note des voyageurs de 4 (Médiocre), d’après 144 avis sur 1007." "
Note des voyageurs de 2 (Horrible), d’après 190 avis sur 1007." "

7,2/10

Propreté

7,8/10

Personnel et service

5,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Timm

Les points forts : Personnel et service
Not bad overall
Séjour de 1 nuit en mai 2024

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Edwin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A 3 minutos del aeropuerto. Cuarto limpio, buena cama. No tenía cafétera y el café de la recepción estaba frio. Buena ubicación y buen precio
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Alan

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Good: Clean, affordable, close to airport, interstate and downtown. Good staff (*see below). Bad: Noisy. A/C didn't work and would not go below 72 even if it did. Shower was ADA complaint but made a huge puddle. Poor night manager was helpful but not much he could do. In the morning, someone on staff started vacuuming at 845am MDT/745am Pacific which was unpleasant way to start the day.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Jeremy

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The gentleman working the front desk was great and did what he could. The place over all is run down.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Cody

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was convenient place to stay close to the airport. Staff was super friendly. Rooms needed a little work. Our floor had chunks missing and there were deep scratches on other parts of the floor. Other than that, this was a great place to stay for the night!
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Alfredo

Les points forts : Propreté et personnel et service
My room wasn’t ready when I checked in
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Logan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are great and really nice only thing i coyld say would be in issue is the shower is pretty small other than that staff was amazing and really nice only other comaplaint is the outside of the building is kind of rough looking
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Logan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

4/10 Médiocre

Davinaa

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 23 mai 2024
Hi Davinaa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Timm

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Timm,Thank you for the amazing rating!! Maz K.#Team6

8/10 Bien

Rupert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 23 mai 2024
Hi Rupert,Thank you for the perfect rating!! Maz K.#Team6

2/10 Horrible

Wayne

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Brand Experience Team le 23 mai 2024
Hi Wayne,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Médiocre

Candise

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unclean and unsanitary and very unsafe.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Candise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Médiocre

Donald

Voyage en famille avec de jeunes enfants
Les points forts : Équipements
4 people in our party and got 2 towels in 4 days, gousekeeping staff were kinda rude when we would ask for towels or linen, wasnt like we were making them change the sheets, we did it
Séjour de 6 nuits en avril 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Donald,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was incredibly accomodating and for the price I paid last minute it was much better than I could have expected. Easy location from the airport.
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 15 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

TimmiAnn

Voyage en groupe, Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
I didn't have a coffee maker, microwave or mini fridge in my room & the shower head was ridiculously low, but the water was hot at least & they upgraded my room even tho i paid for a cheaper room out of convenience. I also got my deposit back super dang quick. Staff has no people skills, but it's quiet & comfortable none the less
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 15 mai 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Horrible

eric c

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel booking policy’s are the worst and not customer focused. Specifically, I booked and paid for a two night stay at this hotel, but unfortunately, my flight was changed and I was unable to check in one my first booking date. I attempted to check in on the following day, but was told that my reservations were canceled and would not receive a room or a refund for the second day! Basically, Motel 6 stole my money..
Séjour de 2 nuits en mai 2024
Réponse de Nancy Y. le 15 mai 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

8/10 Bien

Shauna

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Very basic motel but had what we needed. Friendly staff and we felt safe here. It was a little loud late at night and we had dogs barking next door but all pretty minor honestly. We usually stay in Marriott properties but this one was a perfect budget option for a last minute trip. No frills but met my expectations.
Séjour de 5 nuits en avril 2024
Réponse de Nancy Y. le 15 mai 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Jeremy

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for the buck. Friendly staff!
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 15 mai 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Horrible

karen

We missed the plane because the had a computer problem and many are stranded
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 15 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

Susan, Henderson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I feel pretty safe here
Séjour de 1 nuit en mai 2024
Réponse de Nancy Y. le 15 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bien

Maria del rocio, Portland

Séjour de 1 nuit en mai 2024

10/10 Excellent

Miranda

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Other than the very weird shower head position, which they clearly can’t change without major costs and repairs, the only thing I would have liked more is a warmer blanket. It’s a Motel 6 not the Hilton, I don’t see why people are leaving such negative comments.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 15 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Jonathan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was not cleaned properly. Found cat food on the floor, used dental floss on the bathroom counter. Very limited amenities. I.e. not shampoo/conditioner, fridge, microwave in room
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 15 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Satisfaisant

Jiselle

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 10 mai 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Jorge

Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 10 mai 2024
Thank you for the perfect rating!!Nancy Y.#Team6

4/10 Médiocre

Robert

Les points faibles : Infrastructures et conditions de l’hébergement
Booked a king sized bed……got a queen……noisy neighbors……..sink did not drain in bathroom…….1 bath towel for 2 adults. Front desk clerk said the room shouldn’t have been booked , as they were out of rooms, but Expedia did anyway. 9:30 pm and out of options. 👎
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Robert,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Bien

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Could use better coffee station
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Jamie, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Médiocre

Kylie

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté
The standard 1 king bed room was nice and appeared to be upgraded recently. The cleanliness was poor. Every corner was dirty and dusty. Was even visited by 2 cockroaches in the bathroom. There was no lid on the toilet so when you flush it sprays. The walls were dirty. But it was cheap and good for a one night stay. I would not stay again. But it was better than no where or sleeping in the car. Bed was comfortable. AC worked. Easy check in and check out. Overall it’s a no.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Kylie,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bien

Mark, Milliken

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 10 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Satisfaisant

Mark, Milliken

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Worked out well for parking with my trailer
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Mark,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Julia

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hallway floor was soaking wet next to my room. The second night of my stay my key card didn’t work so I got a new card at the desk. The next morning at 8:15am housekeeping tried opening my door and told me I was already checked out. She wasn’t that friendly and told me to open the door. I wasn’t ready at all but showed her my email about my reservation. She said she would told the front desk. An hour later I’m about to leave and tried explaining what happened. He didn’t let me finish what I was saying and told me my key was in the check out container. I told him I had to get a new one the night before. He kinda looked at me and didn’t say much. I left feeling rushed and like I didn’t want to be there. No one apologized for the disturbance. I don’t want to stay there ever again.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Julia,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

4/10 Médiocre

Daniel

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No refrigerator or microwave
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Daniel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 Excellent

Timm

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No deposit
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Timm,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a great stay
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 7 mai 2024
Hi Megan,Thank you for the amazing rating!! Maz K.#Team6

6/10 Satisfaisant

Brenda

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté et personnel et service
I dont care for connecting rooms,if your not needing it. The shower was ODD. The bed was not comfortable, we foud hair on the bed ,under the pillows and under the first layer of sheets. We did not report it. We used our own blankets.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 1 mai 2024
Hi Brenda, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

6/10 Satisfaisant

Carole Ann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The first night I had a lot of problems with people upstairs and the very loud noises and it sounded like WWE going on. I had to call to the front office three different occasions to ask them to get them to stop. I asked them if they had families living up there because that's what it sounded like and they said they didn't. Finally at 11:30 somebody called me back and said they gave them a final warning. The next day it started to happen a little bit and then quit.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 1 mai 2024
Hi Carole, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

4/10 Médiocre

Bradley

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
No airport shuttle, took forever for someone to answer when calling from cell phone or room phone. No hairdryer, shower was garbage, Tv wasn’t working, noisy as hell from outside or thin walls, sounded like a circus above me. At least the mattress was alright. But at the end of the day it’s my fault for booking the trip late.
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 1 mai 2024
Hi Bradley, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024
Réponse de Brand Experience Team le 3 mai 2024
Hi Linda,Thank you for the perfect rating!Lilith#Team6

4/10 Médiocre

Michael

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Taking a shower sucked. Not enough pressure. No refrigerator
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 1 mai 2024
Hi Michael, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

6/10 Satisfaisant

Angela

Séjour de 1 nuit en avril 2024

10/10 Excellent

Angela

Voyage en couple
There were small puddles of something clear and sticky all over and the bedding was not fresh.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 23 avr. 2024
Hi Angela,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Médiocre

Abbie

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Felt very unsafe. Extremely noisy- did not sleep. Decently clean. Would not stay again.
Réponse de Brand Experience Team le 23 avr. 2024
Hi Abbie,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente lugar muy cordiales
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Arthur

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
For the price it was OK, and an airport hotel is expected to be a bit dirty/loud. I would stay again for the price but that is the only reason.
Séjour de 2 nuits en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bien

SUSAN E

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 19 avr. 2024
Hi Susan,Thank you for positively rating your stay!Lilith#Team6

2/10 Horrible

Arin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi Arin,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Bien

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
most people rate something in a not so good way, by saying, "you get what you pay for". When I booked, I knew what I was getting, and My wife and I are very pleased. No frills, no expectations. Comfortable, Clean with the basic necessities for an overnite stay.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi ShawnThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bien

Alexandra

Les points forts : Personnel et service
It’s really near to the airport
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi Alexandra,Thank you for positively rating your stay!Lilith#Team6

8/10 Bien

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were friendly and helpful with a problem i had with Expedia. Place was clean and maintained and felt safe.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi JasonWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6