4/10 – Matig
Mona
Reisde met een groep
5 mei 2026
Negatief: Netheid
The room we got was supposed to have room for at least 5 people and with a sofa bed. There was no sofa bed so two of us had to share a bed. The property says they have ironing boards upon request - they did not. For a suite that’s supposed to have room for at least 5, they only provided one tiny water bottle (and another tiny one with gas). Property was not clean at all. Hotel staff was extremely poor with their service. For example we asked for a late check out, and were told it’s possible with a fee. When we ask what the fee is, we’re told it’s not possible. In the same conversation, it’s not even like she checked anything. Ridiculous. This is not a 4 star hotel. Unfortunately, we had to come back to this hotel a second time after we returned from Medellin because this stay was already booked, but I’d never come back here again. We also stayed at a 4 star hotel in Medellin which lived up to the standards, so even by comparison of other hotels in Colombia, this one was extremely poor.
Mona
2 nachten verbleven in mei 2026
