Hôtel près de Berea Falls Scenic Overlook (Cleveland)

« Bien aimé cette hotel, propre, calme et confortable. »

« One of the desk workers was absolutely awful....the power went out for my first night that I was supposed to check in so I never was able to check in obviously so they called me a no show when I was there 2 different times to see if their power came back on....so she called her manager came up with other excuses for 30 min then proceeded to tell me she had no room available for my second night that I had a reservation for...I want my money totalling refunded so we will see if thst happens!! »

« Très bel hôtel dans un environnement très calme »

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« Lobby and shared space was nice. They had a good selection of snacks and drinks in the lobby. The room was clean and the breakfast was good. The staff was friendly and professional. »

« Ils m’ont chargé 100$ de dépôt de sécurité (comme les autres hôtels) mais ne m’ont jamais remboursé le Security déposit. Pas capable de les rejoindre là et de me faire rembourser »

« Près des services »

« Actually had to find different accommodation to power outage from wind storm Property seemed ok & would probably stay again if in the area »

« Heat worked well cozy room sheets very wrinkly some areas had an old smell, like the ice room. Cigarette butts in elevator »

« Le personnel : notre arrivée semble avoir déranger les 2 employées de la reception. Se genre de personnes ne devraient pas etre a l'accueil d'un hotel. »

« The hotel is very nice. We Pick this hotel for the park n fly. Kevin the shuttle driver is awesome, had him several times now and always very pleasant and informative. The front desk staff were very accommodating as we had some family join us in the lounge. Thank you. »

« Good hotel, easy access to the metro, quiet area »

« Poor breakfast including water tasting coffee with only granola bars and muffins to eat. Defective shower faucets »