Huisdiervriendelijke hotels in Bembridge

'No response to emails either direct to the pilot boat or via hotels.com; entry requirements not provided in advance and when provided were not the same as advertised. 2 promises to provide the door code by text were not fulfilled. Breakfast advertised but not provided. Room well supplied but cold on arrival and didn’t warm up until en of day 2. The bed was comfortable but we have stayed in previous years and the service is not as good now. '

'I had a good welcome. Room was lovely and clean. The complementary drinks voucher is a very nice touch. Fire in bar most welcoming. Breakfast delicious. Would definitely stay again.'

'A great stay at your lovely bungalow. Well equipped with everything you need and lovely personal touches. Thank you!'

'Very caring and homy, many thanks!'

'We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...