Palaces à Bedford

« The hotel overall is excellent, clean and the decor is beautiful. However, there are two minor issues that hold it back. Firstly, not being able to change the temperature in the room was a problem for me, as it was too hot on both nights I stayed in the room. Secondly, I do not know what was going on in the restaurant on Saturday night but it was chaos. There were three tables around me, and myself, and all four orders were wrong. It also seemed a little like some serving staff were trying...

« Friendly helpful staff. Lovely room. »

« The parking is of site. Otherwise nice stay😊 »

« l'acceuil est excellent , mais l'ambiance est morose , et , horreur ,ils ferment tout chauffage dans la chambre à partir de la soirée !!! le lit est pourvu dun drap et d'une couette beaucoup trop fines, j'ai gelé , je n'ai pas fait de remarque parceque ca ne sert à rien,mon compagnon a fait les mèmes remarques , chambre 15 et 16 , »

« Propreté à revoir, du moisi dans la chambre et du sang sur les draps »

« Nice place to recover during a business trip. Rooms are nice and confortable. Good choice of beer and food in the pub below. Very good breakfast! »

« Mandip and Vijay were excellent. 10/10 Breakfast was outstanding Room plumbing needed adjustments taps in the sink and mixer taps in the shower/bath Room was beautiful. »

« Je recommande ! Tout était parfait ! Personnel très souriant et serviable, chambre et sanitaires très propre ! Lieu très beau et paisible ! »

« Check in was the worst customer experience I have seen in many years. I arrived in front of the welcome desk, the lady was busy on her computer, she did not greet me, kept eyes on her screen for a few minutes. Another customer was waiting with me being totally ignored too and not being greeted too. Then the front desk lady looked at me and only asked “what’s the name ?” No “hello” no “sorry for the wait” no “how was your day today” only “what’s the name !” Clearly this person has not been...

« Le parking est grand et bien qu’il y ait du monde j’ai pu trouver une place facilement. Pour l’hôtel, l’accueil se fait sur des bornes. Jusqu’ici pourquoi pas mais quand on réserve 2 chambres et qu’il n’y en a qu’une de prise en compte dans le logiciel ça se complique. J’ai dû attendre l’arrivée d’un hôte d’accueil qui après m’avoir renvoyé sur une autre machine a accepté de faire lui même la démarche. Le personnel répond rarement au bonjour. Ce qui m’a un peu choqué. Équipement. Ascenseur...

« Expectations knocked out of the park and then some . It’s a beautiful place from the lovely living / working area to the large bathroom going upstairs to bed was an event with the lighting the copper bath tub just amazing »