Palaces à Bedford

« Friendly helpful staff. Lovely room. »

« l'acceuil est excellent , mais l'ambiance est morose , et , horreur ,ils ferment tout chauffage dans la chambre à partir de la soirée !!! le lit est pourvu dun drap et d'une couette beaucoup trop fines, j'ai gelé , je n'ai pas fait de remarque parceque ca ne sert à rien,mon compagnon a fait les mèmes remarques , chambre 15 et 16 , »

« The hotel overall is excellent, clean and the decor is beautiful. However, there are two minor issues that hold it back. Firstly, not being able to change the temperature in the room was a problem for me, as it was too hot on both nights I stayed in the room. Secondly, I do not know what was going on in the restaurant on Saturday night but it was chaos. There were three tables around me, and myself, and all four orders were wrong. It also seemed a little like some serving staff were trying...

« Great stay »

« La camera era veramente accogliente, curata e pulita, il letto e il cuscino comodissimi, la tenda oscurava benissimo la luce e il bagno era comodo e pulito. La struttura prevede il check out in autonomia , non chiede documenti è tutto molto smart. Ho apprezzato anche il fatto che per far pulire la camera si dovesse chiedere, lo trovo molto meno dispendioso per l'ambiente. »

« Check in was the worst customer experience I have seen in many years. I arrived in front of the welcome desk, the lady was busy on her computer, she did not greet me, kept eyes on her screen for a few minutes. Another customer was waiting with me being totally ignored too and not being greeted too. Then the front desk lady looked at me and only asked “what’s the name ?” No “hello” no “sorry for the wait” no “how was your day today” only “what’s the name !” Clearly this person has not been...

« Nice place to recover during a business trip. Rooms are nice and confortable. Good choice of beer and food in the pub below. Very good breakfast! »