Kastelen in Basse-Bodeux

'Great 🌟'

'The building itself is amazing, and the spa facilities are absolutely top-tier. However, the restaurant service falls short of a 5-star standard, despite the 5-star pricing. Service was incredibly slow, and we faced a language barrier as not all staff spoke English. For example, our pre-lunch cocktails were served with absolutely nothing on the side; when we asked for nuts, we were told they had none. We also had to explicitly ask for basic items like napkins. To top it off, the wine pours by...

'Prima hotel, kamer wel oudbollig. Spa is oke'

'Dit vak.huis is van alle gemakken voorzien.Gastvrije ontvangst van de verhuurders.Ik beveel dit vakantie van harte aan.'

'Het ontbijt was goed verzorgd, geen gebruik gemaakt van de Spa. Het personeel is zeer behulpzaam en vriendelijk. De zuiverheid van de lucht "vette eetlucht) op de gang was onprettig wat onder de kamerdeur de slaapvertrek in trok. In het restaurant kun je voortreffelijk eten met goede kaart.'

'Unfortunately, there was no prior information about the check-in process, and no one was present at the time indicated online. The host did not speak English, making communication very difficult. After we finally reached him by phone, he informed us, using a translation app, that the apartment was open. When we entered, we were shocked. This is not a typical "vacation rental." The owner lives in the apartment and is not present when booking. You are booking a private residence, which means...

'Aardige en hulpvaardige eigenaar. Kamer was schoon en groot. Wel rekening houden dat er geen lift is in het hotel. Voor ons nog geen probleem. Ontbijt is goed. '

'Mooie locatie, vriendelijk personeel, gastronomisch restaurant, super goed eten en lekkere wijn, slaapkamer was de douche aan vervanging toe maar verder heel schoon en netjes'