Châteaux à Baguio

« Property overbooked and blamed it on computer error. »

« The hotel staff made you feel like family they are so professional with a warm feeling when you check in and throughout your whole stay they treat you so nice it was a pleasure staying there and I definitely will stay there again no other place in the whole town can come up to their level they are all five star »

« Breakfast was excellent, rooms were clean, extra large towels are awesome, and staff were very polite and professional. »

« Yes! Very concerned that we had a smooth check in. Very thorough. »

« What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...