4/10 – Matig
Karen S.
29 jun 2025
Wouldn’t stay again
Our experience: Poor Communication, hot tub never reached hot tub temp, dirty bathroom, sticky banister, zero hand towels in the bathrooms, no hand towels in kitchen, not a single skillet/pan to cook in, PLENTY of pots, dirty pool with filter/pump off when we arrived, no hand rail for getting in/out of pool, couch is way too small, a/c not great at circulating, and beds are atrocious.When we arrived, the pool filter/pump was not on/running and visibly, the pool was dirty. We never heard it and reached out to the host to let her know. Her response was difficult to understand. It wasn’t until we were curious the next day that we had realized the breaker wasn’t even on for the pump/filter. We flipped the breaker on! When we reached out to let her know her response was again vague and like it had already been on. (It absolutely wasn’t) The pool guy came on a Friday while we were in the pool and dumped a gallon of chlorine in..Hot tub never reached hot tub temp (Even through our entire stay) When we reached out, she told us the hot tub was at 90. We tried communicating that it was not warm and again response was vague. We paid to have this feature during our stay as it’s an additional charge. (She’s since refunded 80). Bedrooms are not as they are pictured. Downstairs has a low profile platform bed No crib like pictured in that room. The mattress needs replaced as you can feel the indents of others.
Karen S.
7 nachten verbleven in juni 2025