Dear Clemencemerci pour votre expérience dans notre hôtel et d'avoir indiqué son accessibilité. nous apprécions vraiment cela.CordialementSotel Amsterdam Gare Centrale

Cher MelvinTout d'abord, nous nous excusons pour notre réponse tardive. Nos clients sont pour nous en haut de l'échelle, en raison des travaux de la municipalité d'Amsterdam qui remplaçaient les canalisations d'égout, nous avons souffert d'une énorme odeur d'égout dans l'hôtel, nous sommes encore une fois désolés pour votre expérience désagréable. et nous ne pouvons pas inverser cette situation, nous apprécions beaucoup que vous nous fassiez part de vos commentaires. Nous avons apporté une grande attention au ménage, car le ménage est un plus. Nous veillons à ce que nos clients séjournent confortablement chez nous et sommes plus attentifs à vos commentaires et à votre attention.CordialementSotel Amsterdam Gare Centrale

Estimado Cristian,Gracias por pasar la noche en nuestro hotel y por la reseña que publicaste, realmente lo apreciamos y esperamos verte nuevamente la próxima vez que visites Ámsterdam.testamentHotel Ámsterdam

Dear karen,Thank you for staying overnight at our hotel and for your review, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear SantaThank you for staying overnight at our hotel, we really appreciate it. Hopefully, we will see you again next time when you visit Amsterdam.yours sincerelySotel Amsterdam

Dear Rachel,We are sorry you had a negative experience at our hotel.We take cleanliness and comfort very seriously and apologize for falling short in these areas. We will investigate this further and take steps to improve our service.thank you for your feedback

dear Emily,thank you for staying at our hotel, hopefully, we will see you again.

Dear Paul,we are sorry that you had a bad experience. We always strive to improve our products and service, so we will consider your customer feedback. Thank you for bringing this to our attention.we are sorry for the inconvenience, and we will do everything we can to fix the issue.

Dear Alwin,thank you for staying at our hotel, hopefully, we will see you again

Dear Mikethank you for your observation and your attentiveness, we appreciate you giving us your feedback. we will work to make the rooms as comfortable as possible. Thank you again for your feedback.with kind regardsSotel Amsterdam Central Station

Gracias por su observación y atención, los edificios en Amsterdam son edificios muy antiguos, no podemos hacer nada con las escaleras, pero podemos hacer que sea cómodo en las habitaciones. Le agradeceríamos mucho que nos informara sobre esto.tuyo sinceramente,Sotel Ámsterdam Estación Central

Dear Alex,Thank you for indicating our availability. we appreciate it.yours sincerelySotel Amsterdam Central Station

Dear KatharinaThank you for indicating accessibility. and about our staff. We appreciate your feedback regarding the negligence of our employees. We take cleaning very seriously and want our guests to always be able to stay with us comfortably. We will ensure that housekeeping will have to work and pay better attention according to the cleaning schedule.yours sincerelySotel Amsterdam Central Station

Dear GeorgiaWe are very sorry that you had to go through that experience, that the electricity went out and we are very sorry that you had to miss your appointment due to our negligence, we very much appreciate that you brought this to our attention and we will ensure that it is resolved won't happen again. Thank you for your feedback and we hope to see you again in the future.yours sincerelySotel Amsterdam Central Station

Dear lena Marlin, Vielen Dank, dass Sie uns über Ihren unangenehmen Empfang informiert haben. Wir freuen uns sehr über Ihr Feedback. Wir haben jetzt neue Matratzen installiert und die Zimmerreinigung kontaktiert. Wir werden dafür sorgen, dass so etwas in Zukunft nicht noch einmal passiert. und dass unsere Gäste bequem und sicher bei uns übernachten können.Danke nochmalDein,Sotel Amsterdam Hauptbahnhof

Dear Masanori, フィードバックをいただき、誠にありがとうございます。 ご不便をおかけして申し訳ございません。 エアコンの修理は会社でしかできませんが、すでに解決済みです。 このような事が二度と起こらないよう、お客様に安心してご宿泊頂けますよう努めてまいります。敬具ソテル アムステルダム セントラル ステーション

Dear SarahThank you for your feedback, we really appreciate it. Following the power outage, we sincerely apologize for the inconvenience. There is an elevator in the hotel, but due to the power failure the elevator did not work and the emergency exit (stairs) had to be used. our sincere apologies for that. yours sincerelySotel Amsterdam Central Station

Dear Michel,Thank you for staying overnight at our hotel and for your review, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear Dale,Thank you for your positive experience in our hotel and for your accessibility information. We really appreciate it and look forward to welcoming you for your next stay.yours sincerelySotel Amsterdam Central Station

Dear Ezgi,Thank you for staying overnight at our hotel and for your review, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear Anonymousthank you for your feedback, we really appreciate it. our guests must stay with us comfortably. Hopefully, we will see you again next time when you visit Amsterdam.yours sincerelySotel Amsterdam Central Station

Dear Rebacca,Thank you for staying overnight at our hotel, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear Michael,Thank you for staying overnight at our hotel, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear HollyThank you for your positive review, we really appreciate it.We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam Central Station

Dear Susanne,thank you for your feedback, we really appreciate it. the attention you have about the room gives us more insight. thank you again for that. and we hope to see you again during a visit to Amsterdam.yours sincerelySotel Amsterdam Central Station

Dear Zonianna,Thank you for staying overnight at our hotel, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Dear Casey,Thank you for your positive review, we really appreciate it. our guests are high on the ladder and do our best to give them a comfortable stay, even if it is for a short stay. Hopefully, we will see you again on a visit to Amsterdamyours sincerelySotel Amsterdam Central Station

Dear Daniel Ribeiro,Thank you for staying overnight at our hotel, we really appreciate it. We hope to see you again next time you visit Amsterdam.yours sincerelySotel Amsterdam

Caro PaoloGrazie per il tuo feedback, lo apprezziamo davvero. le nostre scuse per l'inconveniente. la tua attenzione ha già risolto il problema. ci ha avvisato di stare attenti.Cordiali saluti,Sotel Stazione Centrale di Amsterdam