Dear Anne,Thank you for awarding Hotel Die Port van Cleve with this perfect 10/10 rating! I am delighted that we were able to meet and exceed all your expectations. I trust you liked our location, in the heart of Amsterdam and close to many attractions like Dam Square and the world-famous canals, and I hope you had time to visit our historic bar, De Blauwe Parade, and try one of the typical Dutch snacks or tasty jenevers. Please do recommend us to your friends and family, and hopefully, it won't be too long before we can welcome you back. Warm regards, Lisa, Guest Relations

Dear Alexandre,Thank you for choosing Hotel Die Port van Cleve during your recent visit to Amsterdam. I am delighted to see that you awarded us with the perfect 10/10. This means you had a wonderful stay and that we were able to meet all of your expectations. It was a great pleasure to welcome you as our guest, and I look forward to seeing you again soon when your travel plans take you back to our area. Please do not forget to share your pleasant experience at our historic city centre hotel with your friends and family. Warm regards, Lisa, Guest Relations

Greetings from Amsterdam,Thank you for rating your visit to our hotel. We greatly appreciate the feedback from our guests, as it helps us continuously improve. Therefore, we would have liked more details about what we can do to make your stay more comfortable. I apologise for any inconvenience that may have been caused, please feel free to contact me to discuss your experience.   Lisa, Guest Relations

Dear Hamid,I am delighted you chose to stay us during your visit to Amsterdam. It is wonderful to hear that you enjoyed the quietness of the hotel, even though it is located in the heart of Amsterdam, near the main tourist attractions and public transport. However, I am sorry about the inconvenience you encountered due to the malfunction of the air conditioning. Our technical department took longer than expected to resolve the problem, but thankfully it is now back in full working order. I have discussed your comment regarding the cleaning of the room with our housekeeping team to ensure that this will not reoccur. Thank you for your feedback, and please do not hesitate to contact us if you would like to address any issues further. Warm regards,Lisa, Guest Relations

Dear Jimmy,Thank you very much for your review following your visit to our hotel. I am sorry to learn that you found your room to be on the small side. Please know that we offer different room sizes and a larger room might be more to your liking. I apologise the air-conditioning malfunctioned. Our maintenance department has done their utmost to resolve the issue as soon as possible, but it took longer than expected. My sincere apologies for the inconvenience you may have experienced, and if you like to discuss our stay further, please don’t hesitate to contact us. Warm regards,Lisa, Guest Relations

Dear Karine,Thank you for choosing our hotel during your recent visit to Amsterdam. It is disappointing to see that your stay did not meet your expectations, and that the footsteps of the upstairs neighbours kept you awake. Our building is indeed old, and we have taken steps to ensure that the rooms are as soundproof as possible. Regrettably, the measures taken were not enough to provide you a restful night of sleep. I sincerely apologise for the inconvenience you have experienced, and I hope you had a lovely time exploring Amsterdam nevertheless. Warm regards,Lisa, Guest Relations

Thank you for your review. We really appreciate that! it also depends on the room type and the bed type. Hope to welcome you another time soon.

Thank you for your review. We really appreciate that! Hope to welcome you another time soon.

Dear mr. Essirard,We totally understand your frustration.Unfortunately, according to the rules of your reservation (you booked a Nonrefundable rate) it is impossible to change it or cancel free of charge.

from your points to see you did not have such a good stay. we will definitely take these points with us and hopefully your next stay will be much better for us.

Merci beaucoup d'avoir trouvé l'hôtel propre. Le bâtiment a certainement l'air vieux, qui fait partie d'Amsterdam. mais l'art se démarque un peu plus.

Dear Jean Michel, Thank you for your positive review. We will share this with our team. Looking forward to welcome you again! Kind regards,

Dear Anonymous, Thank you for your positive feedback. We will share this with our team. Kind regards, José

Thank you very much for staying with us. We appreciate your feedback!

Dear Nicolas,I'm thrilled to hear that your recent stay at Hotel Die Port van Cleve was a pleasant one and that you enjoyed your quiet room. The drawback of an historic city centre hotel is that the windows in the rooms on a higher floor can be small, and due to the close neighbouring buildings, sunlight might not enter it. Our location, right behind the Royal Palace and close to interesting sites like Dam Square and the Hermitage Museum and public transport, make us the perfect spot from which to explore Amsterdam. Thank you for being our guest, and I look forward to welcoming you again in the near future. Warm regards, Lisa, Guest Relations

Dear Yoko,Thank you for your rating following your stay with us at Hotel Die Port van Cleve. It is great to learn that overall, you had a comfortable time at our hotel, although it would be very helpful to know what we could improve to achieve the fifth star. I trust you liked our central location, right behind the Royal Palace and only a few minutes walk from Dam Square. We look forward to welcoming you again and hope you tell your friends and family about us, as it would be a pleasure to see them too when their travel plans take them to Amsterdam. Warm regards, Lisa, Guest Relations

Dear Jackie,Thank you for reviewing your visit to Hotel Die Port van Cleve. I am pleased that you had a comfortable stay in your cosy room and found our team to be friendly and helpful. We are located just right in the centre of Amsterdam and just off Dam Square and many tourists pass our area. Rest assured, the city of Amsterdam's cleaning team is doing their best to keep the streets tidy, but it can be a challenge. It was a pleasure to be of service to you, and I hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

Dear Knut,Thank you for taking the time to review your recent visit to Hotel Die Port van Cleve. I am pleased that you liked our location, right in the centre of Amsterdam. I am sorry to see that your fridge stopped working during your stay, but I am glad that you reported it to our team and the issue was resolved shorty after. Please note that we do have larger rooms available, which might be more comfortable during your next visit. I greatly appreciate your valuable feedback, and I hope to have the opportunity to welcome you again in the near future. Warm regards, Lisa, Guest Relations

Dear Barbara,We strive to make our guests feel comfortable and enjoy every minute they spend at Hotel Die Port van Cleve, so we are delighted to see you had a comfortable stay with us and rewarded it with a perfect 5-star rating. I trust you liked our location, right in the centre of Amsterdam and only a few minutes' walk from Dam Square, and I hope you had time to partake in our delicious breakfast buffet. Thank you for taking the time to rate your experience, and we hope it won't be long before we have the pleasure of welcoming you back! Warm regards, Lisa, Guest Relations

Dear Thomas,Thank you for taking time to write this review and for positive comment regarding our outstanding location.It's also great that you decided to share some safety tooltips, it's highly appreciated!If the next stop in your journey will be Amsterdam again, we hope to welcoming you again as our guest.Best regards,Pawel,Team Die Port van Cleve

Dear Doris,Thank you for your recent stay at Die Port van Clave and for sharing this positive feedback, we really appreciate that.If the future brings you back to Amsterdam, we hope to welcome you again as our guest!Best regards,Pawel, Team Die Port van Cleve

Dear Marisol,How wonderful it is to learn that you had a comfortable experience at Hotel Die Port van Cleve, and that the attentive service Maria provided made your stay even better. I am sure that your kind words will put a smile on her face. Thank you for your recommendation, and we all look forward to welcoming you again in the near future, when your travel plans take you back to central Amsterdam. Warm regards, Lisa, Guest Relations

Dear Elena,How wonderful it is to learn that your recent experience at Hotel Die Port van Cleve was a pleasant one and that you had a comfortable stay in your quiet room. I am happy that you liked our location, right in the historic heart of Amsterdam and just a few minutes walk from Dam Square. Thank you for choosing our hotel, I realize you had many other options in our area, and on behalf of our entire team, we hope it won’t be long before we can welcome you again. Warm regards, Lisa, Guest Relations

Dear Lilnda,It is always a great pleasure to learn that a guest awarded their stay at Hotel Die Port van Cleve with a perfect 5-star rating. This means that you had a wonderful experience at our hotel. I trust you liked our location, right in the heart of Amsterdam, and I hope you had time to enjoy a drink in our historic bar, De Blauwe Parade. Thank you for being our guest, and we all look forward to welcoming you again soon. I would be grateful if you would tell your friends and family all about us.Warm regards, Lisa, Guest Relations

Dear Janelle,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased that, overall, you had a comfortable experience at our hotel and I trust you liked our location, right in the historic heart of Amsterdam. As we use our reviews as a learning tool, I would love to know what we can improve to make your next visit even better. It was a pleasure to be of service to you, and I hope to have the opportunity to welcome you again when your travel plans take you back to our area.Warm regards, Lisa, Guest Relations

Dear Mellissa,Thank you for taking the time to review your visit to Hotel Die Port van Cleve. I am pleased you found our team to be friendly and helpful and enjoyed our central location, right behind the Royal Palace. However, I am sorry to inform you the taxes are beyond our control and a legal requirement. We are not allowed to add them to the room rate. We offer a discount on our breakfast when it is booked in advance. My apologies for any inconvenience this may have caused, and I hope to have the chance to welcome you again when your travel plans take you back to Amsterdam. Warm regards, Lisa, Guest Relations

Dear Mary,Thank you for sharing your fabulous review following your visit to Hotel Die Port van Cleve on this platform! I am thrilled to see that you enjoyed our location, right in the historic heart of Amsterdam and only 50 metres from Dam Square. Many hotspots, like the Anne Frank House and the world-famous canals, are within walking distance and public transport stops in front of our hotel. It was a great pleasure to be of service to you, and we all hope it won't be long before you come to stay with us again. Warm regards, Lisa, Guest Relations