Appartementen in Zuid-Amerika

'Fantastic !'

'The receptionist Miss Victoria was very kind and helpful during our short stay. We are very thankful to her.'

'Tudo perfeito. Desde o checkin até as comodidades do quarto'

'Ar condicionado gelando, quarto cheiroso demais, limpo e organizado. Pegamos um quarto mais em conta sem cozinha, porém achava que tinha microondas para me alimentar. Solicitei garfo e copo descartável, mas a recepcionista não ajudou. O rapaz que é recepcionista é muito atencioso, simpático, mas a moça demora para realizar o atendimento e não é prestativa, afinal só precisava de um garfo!'

'The check in is terrible, if you need to communicate with anyone you need to wait ages until an assistant responds your WhatsApp request. There is no phone to call and no desk service, no receptionist, nobody to help you and the security guys are good persons but not trained to give us any instructions. The hotel is relying too much in AI and forgetting that we are all humans and may need assistance, and that sometimes guests are not Portuguese speakers. The room is not as clean as I would like:...

'Staff was exceptional ! Rooms were clean . Great location to numerous great restaurants & bars ! A / C worked perfectly . Nice clean pool & workout room.'