Extérieur

Avis sur Golden Tulip Zanzibar Airport

4 out of 5
Golden Tulip Zanzibar Airport
Kiembe Samaki, Airport Road, Plot No. ZAA 001, Zanzibar Town

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 50." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 50." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 50." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 50." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 50." "

9,6/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Jean-Michel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel très sympathique, à l'écoute de mes demandes et apportant immédiatement des réponses Prestations de l'hôtel excellentes, d'un niveau très bon niveau Massage d'une très grande qualité au spa de l'hôtel avec des professionnelles très compétentes Coté restauration, excellent également, variété des plats proposés, saveur et goût, personnel très gentil En conclusion, cet hôtel mérite amplement une appréciation maximum Bravo !! au spa de l'hôtel au spa de l'hôtel
Séjour de 1 nuit en novembre 2023
Réponse de GTZA TEAM le 29 nov. 2023
Dear Jean-Michel,Thank you so much for the marvelous feedback. It is our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time.Regards,

4/10 Médiocre

David

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de GTZA TEAM le 25 nov. 2023
Dear David,Thank you for your feedback, we apologies for any of the inconveniences. We will definitely address your review and We would appreciate the opportunity at a second chance and allow us to book your next reservation.Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sejour agreable, de nombreux services, des soirées à theme qui anime l hotel. Confortable et tout pres de laeroport 5 min a pieds.
Séjour de 2 nuits en octobre 2023
Réponse de GTZA TEAM le 27 oct. 2023
Dear Esteem Guest,Your detailed review is very thoughtful, and we are happy to receive all the feedback. We will definitely address your review with all our staff.Regards

10/10 Excellent

Maxime, Le Raincy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parfait pour des vacances paisibles !
Séjour de 10 nuits en août 2023
Réponse de GTZA TEAM le 2 sept. 2023
Dear Maxime,Thank you so much for taking the time to share your super great review along with 5-star rating. Our team ensures very hard to keep our customers happy,and we hope to serve you again soon.Regards,

10/10 Excellent

JOEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L'escale évidente
Le Golden Tulip est une escale idéale si vous voulez être proche (très proche) de l'aéroport sans prise de tête. Un service de navette et d'hôtellerie impeccables. Des chambres spacieuses et un petit déjeuner gargantuesque.
Séjour de 1 nuit en juillet 2023
Réponse de GTZA TEAM le 14 août 2023
Dear Joel,Thank you for the great review,It has been our absolute pleasure to serve you, and we hope that you return soon.

6/10 Satisfaisant

Laura

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Hôtel très pratique à côté de l’aéroport avec équipements et services de qualité (piscine, institut de beauté, aire de jeux). Par contre, le restaurant n’est pas du tout à la hauteur (service très lent, prix élevés et qualité moindre).
Séjour de 1 nuit en août 2023
Réponse de GTZA TEAM le 14 août 2023
Dear Laura,Thank you for the great review,It has been our absolute pleasure to serve you, and we hope that you return soon.

10/10 Excellent

Claude

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait pour un transit Près de l’aéroport
Séjour de 1 nuit en juin 2023
Réponse de GTZA TEAM le 24 juin 2023
Dear Claude,Thank you for review, We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive.Regards,

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très satisfait Choisi pour un transit facile près de l’aéroport
Séjour de 1 nuit en juin 2023
Réponse de GTZA TEAM le 24 juin 2023
Dear Claude,Thank you for review, We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive.Regards,

6/10 Satisfaisant

Sylvie

Voyage en famille
Les points forts : Personnel et service
La wifi n’est pas ds les chambres avec le même code qu à la réception
Séjour de 1 nuit en juin 2022
Réponse de Reservations le 21 juin 2022
Nous nous excusons pour la gêne occasionnée avec le wifi

8/10 Bien

Rochelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and accommodating. Chose the hotel for proximity to airport since I had a 3am flight. (Walkable distance but not in the middle of the night) Their charge for the 3min drive was exorbitant, so I arranged on my own.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Reginald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
outstanding home base for our safaris and excursions. Good Pool, Air Conditioned. Airport transfers. Varied menu. Breakfast included. Good Price. Late check out accommodated, BYOB
Séjour de 1 nuit en mars 2024

10/10 Excellent

Almas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean, modern and very close to the airport
Séjour de 1 nuit en mars 2024

10/10 Excellent

Brandi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really really enjoyed our stay at the Golden Tulip. We arrived late night into Zanzibar and this hotel was the perfect accommodation. The hotel provided a shuttle from airport which is walkable but a bit much with luggage and late at night. We arrived to a warm greeting and reception from the front desk staff and restaurant. The following day, the hotel arranged a driver for us to see Stone Town while we stored our luggage after checkout. We only stayed a night but will return again when we come back. Be sure to tip everyone you meet, they are most gracious and really set the tone for our entire trip in Tanzania.
Réponse de Ms.Genuine le 3 mai 2024
Dear Valued Guest, Thank you so much for the wonderful review. We do all we can to provide our customers with the best service, It is always amazing to hear that we have been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you and we hope to make your next visit just as positive. Have an amazing day! Regards Golden Tulip Zanzibar Airport

8/10 Bien

Tammy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is lovely and feels very safe. The staff was very kind and helpful once we arrived. Getting transportation from the airport when we arrived much later than planned was a challenge, so we had to take a taxi. No hot water in the shower unfortunately.

8/10 Bien

Jane

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
On the Airport doorstep.
The Hotel is on the doorstep of the airport so is great if you have an early flight. Check-in was friendly but lengthy for an airport hotel. The guys slouching over the Xray at entrance need to be help with bags - their attitude was lazy and unwelcoming and let the entire team down. Rooms were good and clean. Avoid Room 104 (I changed) as its above the extractor vent and had a continuous droning sound that may disturb you too. Not a problem to change rooms.
Séjour de 1 nuit en janvier 2024

8/10 Bien

Fritz Bäckman

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, on the otherside we tried to use the free transport to the airport but the taxi driver made us pay 10 dolalrs for a 2 minute trip. great hotel and staff but gave a litte sour aftertaste for the airport transport
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were kind and helpful. The property was nice and clean.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

kyeonghui

Séjour de 1 nuit en janvier 2024

8/10 Bien

FAITH

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Golden Tulip Hotel.
Amazing. Lovely staff. Excellent restaurant service and menu. Keep it up!
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Reka Veronika

Séjour de 1 nuit en décembre 2023

8/10 Bien

Kjell Tore

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
OK hotel, but long checking. Poor
No real transportation service. It was a standard taxi and the Charge was 10$ for 4-500 meters. A airport Hotel like this should have some kind of shuttle Service, and not only book a taxi for you. Otherwise modern nice hotel. A bit long time to check in. Tool 20 min, and we where the only one checking in
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté et personnel et service
Cool
Séjour de 1 nuit en novembre 2023
Réponse de GTZA TEAM le 25 nov. 2023
Dear Sarah,Thank you so much for feedback,It is in our great pleasure to provide the best possible services to our guests,Regards

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff here were amazing and very detailed oriented! Made us feel at home. The hotel is conveniently located near the airport, just a 5-minute drive away. Super comfortable beds too.
Séjour de 1 nuit en octobre 2023
Réponse de GTZA TEAM le 8 oct. 2023
Dear Andrew,Thank you so much for your positive feedback! We sincerely thank you for taking the time to share your thoughts with us.

10/10 Excellent

Shonique, East orange

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk lady’s name beginning with R was very courteous and helpful. All Staff I interacted with was friendly. The dinner was extremely tasty. The rooms were clean (no bugs) and operational. The electric went out twice for one minute in the morning but overall it was a great stay. Super close to airport no more than 5 minutes.
Séjour de 1 nuit en septembre 2023
Réponse de GTZA TEAM le 26 sept. 2023
Dear Shonique,Thank you so much for sharing this with us. We are grateful that we had the opportunity to serve you. we hope to make your next visit just as positive.

10/10 Excellent

Sharde

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful and modern. The staff is attentive and pleasant. The food at the restaurant downstairs is delicious, and the air and Wi-Fi are amazing. If I return to Zanzibar I would happily stay at this hotel again.
Séjour de 3 nuits en septembre 2023
Réponse de GTZA TEAM le 24 sept. 2023
Dear Sharde,Thank you so much for sharing the review with us. We are grateful that we had the opportunity to serve you. we hope to make your next visit just as positive.

10/10 Excellent

Andreia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is an amazing hotel about 5 minutes walk from the airport. The room was modern and clean, the breakfast was great and there was a lovely pool, fitness centre and gardens . This is excellent value for money
Séjour de 1 nuit en août 2023
Réponse de gtza Team le 24 août 2023
Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We're thrilled to hear that you had an amazing experience!Your kind words about our hotel, its proximity to the airport, and the overall quality of your stay are greatly appreciated. Our team works diligently to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we met your expectations.It's great to hear that you found our rooms modern and clean, enjoyed the breakfast, and had the opportunity to relax by the pool, use our fitness center, and explore our beautiful gardens. We believe that these amenities add value to our guests' stay, and we're delighted that you found them to be a positive aspect of your visit.Your positive feedback motivates us to continue delivering excellent service and maintaining the high standards we set for ourselves. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future. If you have any upcoming travel plans or if there's anything else we can assist you with, please feel free to reach out to us anytime.

10/10 Excellent

Todd

Voyage en famille
Les points forts : Propreté et personnel et service
Would stay again. It was a nice stay after the Safari in the Serengeti.
Séjour de 1 nuit en juin 2023
Réponse de GTZA TEAM le 24 juin 2023
Dear ToddThank you for the review. We do all we can to provide our customers with the best service,Thanks again, and we hope to make your next visit just as positive.Regards

10/10 Excellent

Dag Einar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place for a late arrival at the airport
Great place for a late arrival at the airport. Walking distance. The breakfast buffet was ok. Staff very friendly.
Séjour de 1 nuit en mai 2023
Réponse de GTZA TEAM le 23 mai 2023
Dear Dag Einar,Thank you for the fantastic review along with the rating. and we hope to make your next visit just as positive.Regards,

10/10 Excellent

Oliver

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great option for short stay near the airport
Séjour de 1 nuit en mars 2023
Réponse de GTZA TEAM le 28 mai 2023
Dear Oliver,Thank you for the review, and it always makes our day when a customer appreciates it. we hope to make your next visit just as positive. Regards

10/10 Excellent

Zamena

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Hotel Right At Airport
Beautiful clean and modern hotel. Right at the airport. Staff very kind and work hard. Food was delicious but some of the servers could use a little more training but they were very pleasant. Downside is they only provide 1 key card this can be an inconvenience if you’re traveling with someone who remains in the room. The key card controls the power for the room and you need it to operate the elevator. Therefore, you have to keep asking front desk to swipe their key card. Otherwise, hotel is perfect.
Séjour de 1 nuit en mars 2023
Réponse de GEORGE le 13 mars 2023
Dear Zamena,Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that you found our hotel to be beautiful, clean, and modern, and that our staff was kind and hardworking. We are also delighted that you enjoyed the food in our restaurant, and we will be sure to pass along your feedback to our servers for further training.We appreciate your feedback regarding the key cards, and we apologize for any inconvenience this may have caused during your stay. We understand that having only one key card can be an issue for guests traveling with someone who remains in the room, and we will certainly look into finding a solution to this problem.Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back soon.Sincerely,

10/10 Excellent

Jean Francois

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Excellent property. Clean and modern. 2 minutes from airport. Negotiate your transport to airport. It should cost 5 dollars or less. To improve: coffee at breakfast. West Africa produces outstanding coffee bean yet the golden tulip serves coffee that taste like instant coffee. Everything else perfect.
Séjour de 1 nuit en février 2023
Réponse de GEORGE le 13 mars 2023
Dear Jean Francois,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our property to be excellent, clean, and modern, and that our location just 2 minutes from the airport was convenient for you. We appreciate your suggestion regarding the transportation cost to the airport, and we will take it into consideration for future improvements.We apologize that the coffee at breakfast did not meet your expectations. We source our coffee from a reputable local supplier, and we will review our process to ensure that our guests are served the highest quality coffee possible.Thank you again for staying with us and for sharing your feedback. We hope to welcome you back to our hotel in the near future.Sincerely,

8/10 Bien

Kyohei

Séjour de 1 nuit en janvier 2023
Réponse de GEORGE le 13 mars 2023
Thank you for Staying with us

6/10 Satisfaisant

Florin

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Mouse in the room
Hotel looks very good, food is average a lot of frozen dishes. Staff was great but what ruined everything for us, we had a mouse in the room, we had to change rooms at 4AM
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Management le 13 mars 2023
Dear Florin,Thank you for sharing your experience with us. We are happy to hear that you found our hotel to be visually appealing and our staff to be great. However, we are disappointed to learn that the food did not meet your expectations. We are committed to providing fresh, high-quality food to our guests, and we will review our processes to ensure that we are meeting this goal.We would like to sincerely apologize for the inconvenience caused by the presence of a mouse in your room. We understand that this must have been very distressing for you, and we are sorry that we were not able to provide a more satisfactory resolution at the time. Please rest assured that we take this matter very seriously and are taking steps to address it.Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future to demonstrate our commitment to providing exceptional service.Sincerely,

10/10 Excellent

FIRAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel
Séjour de 1 nuit en janvier 2023
Réponse de GEORGE le 13 mars 2023
Thank you for your review and thank you for staying with

10/10 Excellent

FIRAS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel
Séjour de 1 nuit en janvier 2023
Réponse de Regards, GTZA Team le 15 janv. 2023
Dear Firas,Thank you for the fantastic review and we hope to make your next visit just as positive

8/10 Bien

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel right next to the airport. The staff go over and beyond to make their visitors comfortable. Very decent price for such a beautiful and comfortable hotel.
Réponse de Regards, GTZA Team le 15 janv. 2023
Dear Lisa,Thank you for the fantastic review. We do all we can to provide our customers with the best service, and we hope to make your next visit just as positive as previous one.

4/10 Médiocre

John Ivar

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Stay away
De henter deg på flyplassen. Men når du skal til flyplassen å du betale 10 dollar. Brødet var tørt, sikker 3-4 dager gammelt. Ikke varmnt vann i dusjen. Hyggelig personale, men ledelsen eller eieren sparer penger på feil steder
Séjour de 1 nuit en décembre 2022

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is beautiful, rooms are quiet, staff very friendly and helpful, excellent breakfast, and it’s a 5 minute walk to the airport. There’s a pretty good fitness center but the a/c is inadequate.
Réponse de gtza Team le 20 nov. 2022
Dear John,Thank you so much for sharing your experience with us. We look forward to seeing you again.

8/10 Bien

Kamal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I thank everyone I dealt with there,
I requested a pick-up service from the airport, and unfortunately, I did not find any of them at the airport, but on the other hand, the bus that takes the flight crew to the hotel arrived from the airport, so I had to go with them to go to the hotel. I thank them all .All the staff deal with high professionalism and I thank them all ... as well as the people of the island are all wonderful and dealing with them is easy and enjoyable. I wish everyone there success
Séjour de 4 nuits en octobre 2022
Réponse de gtza team le 20 nov. 2022
Dear Kamal,We would like to apologize for not picking you up from the airport, However,We really appreciate you taking the time to share your experience with us and, We look forward to seeing you again.

2/10 Horrible

Samaira

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Itai

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great Hotel , located close to the airport, the staff at the hotel are extremely helpful and friendly. I would definitely stay here again and recommend to family and friends.
Séjour de 1 nuit en août 2022
Réponse de Golden Tulip Zanzibar Airport le 18 août 2022
Dear Itai, Thank you so much for a 5 star rating. we are happy you are pleased with the results and that we were able to help. We look forward to welcoming you back again. Best Regards

10/10 Excellent

Henrike

Séjour de 1 nuit en juin 2022
Réponse de Reservations le 30 juin 2022
Thank you for staying with us

6/10 Satisfaisant

Candace

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property charged $10 to book a taxi. I still needed to pay the taxi. There is no airport shuttle which is fine, but the rate charged for airport drop off was steeper than it should have been.
Séjour de 2 nuits en avril 2022
Réponse de Rez le 29 avr. 2022
Dear Candace, Thank you for staying with us and for your feedback.

10/10 Excellent

Christof

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Schönes neues Hotel in Flughafennähe.
Séjour de 1 nuit en mars 2022
Réponse de GTZA le 26 mars 2022
Thank you for staying with us.

10/10 Excellent

Mahel

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New and clean!
Séjour de 1 nuit en décembre 2021
Réponse de GTZA le 3 janv. 2022
Thank you