Blokhutten in Yaiza

'Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

'Sehr gutes Hotel in jeder Beziehung. Deutlich besser als viele 5-Sterne-Hotels in denen wir auch schon waren. In diesem Hotel waren wir nicht das letzte Mal.'

'The apartment was spic&span'

'Zeer goede en professionele kinderanimatie. Buffet eten was zeker uitgebreid en verrassend. Verwarmd zwembad in de winter is een absoluut pluplunt. Op 1 avond gaf het hotel een groot dansfeest voor het personeel in de hotel-bar met alle ramen open.we daverden in ons bed tot 2u snachts.zeer ongepast en mocht eigenl8jk wel gecompenseerd worden,vonden wij persoonlijk.op zich verdient het personeel zeker een feest maar liever niet op deze manier.'

'We stayed in the adults only section. Room was decent and although we had an air con issue on the first day, the maintenance team resolved it right away. Staff were always lovely and friendly happy to help. Laura and Naomi on reception were very helpful and accommodating and Chef/Ches in catering was funny and very good at his job, always very quick service. Plenty of sunbeds. Spa was okay, a bit small and sauna wasnt working. Had a treatment was okay but more light touch than deep tissue....

'Geweldige all inclusive-formule!!! Schoon. Genoeg faciliteiten. Vlakbij het strand en de boulevard. Heerlijke cocktails and milkshakes. Good food at the cactus bar!'

'This place had rude staff, refused to follow up on a single request, had paltry amenities, and was unpleasant overall. They have the phone lines broken in so you have to go to reception for any concern, and then they say they'll do something and never do. I asked TWO times about broken air conditioning, I asked TWICE for them TO CLEAN MY BED SHEETS and they NEVER DID, and I asked FIVE TIMES to have help with wifi NOT WORKING and they never showed up. Further, the water is NOT drinkable but they...

'Friendly welcoming and helpful staff. Clean and spacious rooms with good amenities. Huge pool and plenty of sunbeds. Great location right by the marina with plenty of bars/restaurants. Very quiet hotel which the vast majority seem to enjoy as many return year on year. Not a hotel for you if you like ‘in house’ entertainment. Probably not particularly ideal for youngsters either - again perhaps why guests tend to be a little older with no children. Clearly a winning formula as the hotel books out...

'Heerlijke week gehad in dit rustige complex met fijn verwarmd zwembad en vriendelijk personeel. Als ik één minpunt moet noemen is dat het appartement best gehorig was. '