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Avis sur Bonkle House

3 out of 5
Bonkle House
251 Bonkle road, Wishaw, Scotland

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 24 avis sur 66." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 66." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 66." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 66." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 66." "

8,2/10

Propreté

7,8/10

Personnel et service

7,0/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

Gaynor

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Arrived at 11.30pm. Room on ground floor was huge and warm with 2 very comfortable beds. Made a brew and went to bed. Bathroom tiny but not an issue. Staff seemed friendly but didn't really see anyone. Paid extra as we arrived after 10pm.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Len

Les points forts : Personnel et service
Nice old house, pretty surroundings
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Sarah

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The beds were clean and there was hot water,there was no food the gardens were unkempt and the rooms were in a word filthy not cleaned or dusted properly no staff available if you want something you have to phone someone. On leaving the bedroom door was knocked at 9.45 am to say if your not out by 10am then you have to pay an xtra £10 Pity they hadn’t been so fastidious about the rest of the property .Would not stay here again even in an emergency situation.Take a look round folks get out the paint and rollers and then some bleach .
Séjour de 2 nuits en avril 2024

10/10 Excellent

Sharon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was lovely & large also very clean. Tea & coffee were provided in the room. I chose Bonkle house because it was different to what i usually book & we enjoyed our stay. The only staff we saw was on check-in to give us the key, who was pleasant but i cant comment beyond that. Thoroughly enjoyed our stay & highly recommend
Séjour de 1 nuit en avril 2024

8/10 Bien

Nick

Voyage d’affaires
Les points faibles : Équipements
Lovely old property with some outstanding period features. Room (Manor Suite) was massive! Exceptionally comfortable to stay in. For the price you can’t expect 5* luxury but it was still a bargain.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Sheri

Voyage en famille avec de jeunes enfants, Voyage en famille
The photos on the site are NOT what you will walk into when you arrive. I was prepared for an old and quaint building, staying for 3 days somewhere that was beautiful and quirky. We booked a room for 3 nights, and if my husband hadn’t been exhausted from driving all day, we would’ve left immediately. The room we stayed in was musty and dusty, with a very heavy smell of mildew/mold in the bathroom. The bathroom door was broken so that we had to put something against it from the outside to keep it shut while we used it, and then knock to have someone move whatever was against the door when we wanted out. I tried to call AND email from the room to tell them of our problems, but still to this day, (3.5 weeks later) no response. No one in attendance at the desk to talk to. My son has a mold allergy, and there was no way we could’ve stayed longer than the few hours we needed to sleep, (we had to keep a chair in front of the bathroom door to keep it closed for the least amount of mold exposure, possible) we left super early the next morning, and left our key. Expedia tried but could not get us any type of refund for the 2 nights we forfeit, and I’m sure this place is used to people not staying past the first night, as everyone’s keys were on the desk when we left in the AM, and I’d heard other guests say they were staying longer. There are other places, comparably priced. Skip this one, especially if you have a nose on your face. I’ve never had to write such a bad review before.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Mark

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property with loads of character. Really clean, large TV and a nice big room. Walls are a bit thin, especially when someone is snoring in the next room. Lol
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Lee

Séjour de 1 nuit en février 2024

8/10 Bien

Robert

Séjour de 2 nuits en janvier 2024

6/10 Satisfaisant

Thembelihle

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Huge and beautiful bathrooms Comfortable beds
Séjour de 2 nuits en janvier 2024

2/10 Horrible

Sarah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was absolutely the worst property I have ever stayed at. There were stains everywhere: Sheets, Floor, Walls, Ceiling. The heat was broken and when we asked an employee to come check on it, he said “it will turn on soon”; which it never did.
Séjour de 3 nuits en décembre 2023

6/10 Satisfaisant

Caroline

Voyage en couple
We were only there 2 night's but got train easy enough into Glasgow. Had to use car for something to eat as nothing around in walking distance.
Séjour de 2 nuits en décembre 2023

8/10 Bien

Victoria

Voyage en famille
Les points forts : Propreté et personnel et service
Warm and comfortable hotel
We had a huge room with sofa and 2 beds. Decor is dated but still was comfortable and nice and warm. Adequate facilities - bathroom / TV/ tea & coffee. No option for breakfast it is just bed. House keeping could have waited until later in the day to knock on as woke us up early on Sunday, wasn’t very happy about that. Mistake on check out time, I thought 11 and it was 10am, they were understanding which was appreciated.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Kevin

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property was so rundown and awful we left a day early ( we had nowhere else for escape to on the first night). The caretaking family were sweet and moved us to a cleaner room but it still had a musty smell and the bedsheets were old and soft. We won’t book ahead from photos on Expedia again.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Peter

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Badly neglected, stained towels, no service
The owners need to put a lot more effort into what could be a nice place, but is currently extremely run down, and service is non-existent. We were met by a child, a bit confused by the paperwork, and taking instructions from unseen adults in a back room. That’s the last we saw of any staff. We had booked for 3 people in the triple room, but we realised in the morning there were only 2 towels and one was stained. The front desk had a number to ring for assistance, and three more if no-one answered. All 4 numbers went unanswered at 8am and none had a voicemail facility. We had booked for two nights but given these issues, made other arrangements for the second night instead. We couldn’t even communicate this to the owners as there was no one there! It’s very expensive as well for what it is. The paperwork seems a bit obsessed with outlining potential extra charges. No breakfast facilities, and no other options in the town other than an Asda. Overall an unwelcoming experience.
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Stuart

Séjour de 1 nuit en juillet 2023

8/10 Bien

Karin

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Kathleen

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en juin 2023

2/10 Horrible

DONALD

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

8/10 Bien

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not as haunted as it looks
Ok, this place is called BONKLE HOUSE. That's almost enough in itself. This is a lovely old house. We were kind of hoping it would be haunted - I mean, it LOOKS haunted. But alas, it was not. What a lovely space! We really enjoyed staying here. The room was so much bigger than we expected. The shower was.... tall. But watch the step down. It's a doozy. One thing of note - some places it's listed that they have laundry on site. They do not. Oh well. I found a good laundromat down the street. The staff was so wonderful. Our neighbors had a very loud TV and they took care of it so quickly. Even offered to move our room if we wanted. The grounds were so lovely! I really recommend this place. Just don't fall out of the shower like I did.
Séjour de 4 nuits en mai 2023

8/10 Bien

Lee

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property does not look the photos, which were obviously years old. Theres fenced off areas and a load of bricks. Plus it was all locked up and looked a bit eerie. However once we got an answer and got to our room we were pleasantly surprised. Room was clean as was the bedding and towels. Bed comfy. Tv and a load of books in the room. Didnt have much to do with owners except check in and to get another set of towels. Hotel was quiet and we had a good sleep.
Séjour de 1 nuit en mars 2023

10/10 Excellent

jade

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yes!
Clean, tidy, comfortable
Séjour de 1 nuit en février 2023

10/10 Excellent

Daisy Solo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2022

8/10 Bien

andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nicely fitted room seemed fairly new
Séjour de 1 nuit en septembre 2022

2/10 Horrible

Ian

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Never stay at this hotel
This hotel is an absolute disgrace. Having booked through Hotels.com the guest was told the booking would not be honoured due a double booking which was apparently made a minute before ours. To add insult to injury, the hotel owner is now not responding to Hotel.com's contact attempts for a refund to be issued. So charged to stay somewhere who refused our booking. Unbelievable........but true !!!!!!!
Séjour de 1 nuit en septembre 2022

8/10 Bien

Natasha

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lovely stay, good value for money.
A quirky old Manor House with original features. Was not given info on breakfast availability, not sure if there was any, but there is a handy cafe down the road that opens at 9 anyway which did lovely breakfasts. They had a kettle with some tea/coffee/sugar/milk though. There were 3 of us staying but each time the room was serviced they took 3 towels and put in 2 which was a little frustrating. There was nice smelling hand soap, body was and shampoo (no conditioner) in the bathroom. Over all it was a nice stay close to a large Asda.
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

Keith

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Stay. Large clean rooms. Would stay again. Thanks to the staff at the hotel.
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Brenton

Séjour de 1 nuit en juin 2022

10/10 Excellent

Neil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Nice place old but charming, no meal facilities was my only let down.
Séjour de 2 nuits en mars 2022

8/10 Bien

Jimmy

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2022

6/10 Satisfaisant

Danny

Les points forts : Propreté et confort de la chambre
Good value
We stayed 2 nights on Christmas Eve and Christmas Day, so we could visit family. There was an option of a continental breakfast for just £5 each, according to the room information. Perhaps they weren’t offering that on public holidays, or maybe they just didn’t ask, but we always intended to have breakfast with the family, so I can’t comment on that. The house certainly has character, almost a bit spooky, and the very large room was clean and had tea and coffee facilities. The bed was comfortable, and there was a good shower but no bath. One thing I would check if you intend to leave any valuables in the room is the security. We had one key for both the front door and the room, which is absolutely fine. But does that mean that other guests have access to your room? Maybe the hotel manager can answer that in response to this review. So overall, the best thing was the value for money. The one thing that may have made it a bit better would have been a smiling welcome but given it was a good price, we were quite happy.
Séjour de 2 nuits en décembre 2021

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not bad. It is ok for a one night sleep over and reasonably priced!
Séjour de 1 nuit en décembre 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good room. No breakfast served by hotel.
No breakfast served. That was nor clear in the advert.
Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2021

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonkle House Sept 2021
Warm welcome, spacious, clean and comfortable.
Séjour de 1 nuit en septembre 2021

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dated hotel
Was pleasant stay
Séjour de 1 nuit en août 2021

8/10 Bien

william

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2021

10/10 Excellent

d

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2021

10/10 Excellent

Lisa

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020

8/10 Bien

Linda

Séjour de 1 nuit en septembre 2020

10/10 Excellent

Sue, WSM

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and tidy. Staff were friendly and helpful/////////////
Séjour de 1 nuit en juillet 2020

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is in good position with easy access , staff are very friendly , overall 4+ stars
Séjour de 1 nuit en avril 2020

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great hotel and wonderful value for money
A welcome surprise with an over-sized room, a large TV, very clean and quiet too. Staff were also very welcoming. Highly recommended if you are in the area
Séjour de 2 nuits en mars 2020

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bedroom was nice and clean bed was comfortable so would stay again in down that way
Séjour de 1 nuit en février 2020
Réponse de van Gogh le 20 févr. 2020
We thank you for staying with us. We appreciate your feedback.

10/10 Excellent

David, Livingston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very old house spotless, clean towels, absolute bargain at £35 per night.
Séjour de 1 nuit en février 2020
Réponse de van Gogh le 20 févr. 2020
We thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Raul Jose

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2019