Centre commercial Mall of Arabia

Avoid This Hotel at All Costs. I was trapped by a non-refundable booking, but warn others: there are far better alternatives at comparable prices. The Reality: My room was filthy and remained uncleaned for my entire 10-day stay. I used the same bedsheets throughout—completely unacceptable. The ancient AC unit was oppressively loud with a detached front panel and foul smell. Good job I bought my own air freshner. Bathroom fixtures hung loosely from the wall, and cold water was barely a trickle. The hotel advertised wifi in rooms but had none. When I asked staff, they only said "not available" in broken English with no updates or solutions. Breakfast was depressingly basic: no complimentary water, no proper hot drinks (just teabags), cold food, plastic-only plates and spoons, and no serving utensils. Staff showed zero concern for complaints. Only positives: Location and nearby shops are decent. Bottom Line: This hotel extracts revenue while providing minimum comfort. The filthy uncleaned room, broken plumbing, malfunctioning AC, false wifi advertising, and indifferent staff make it genuinely unliveable. Ten days of frustration—do not book. Cleanliness: 0/10 Staff: 0/10 Overall Rating: 1/10

Decent hotel