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Beoordelingen van Horseshoe Hotel

3.5 out of 5
Horseshoe Hotel
Egton Bridge, Whitby, England

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 30 van 56 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 56 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 56 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 56 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 56 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for 1 night. Friendly staff and good menu choice. The food was excellent.
1 nacht verbleven in november 2023

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is beautiful and extremely well appointed with an excellent restaurant at very reasonable prices. It is definitely not pub grub but quality food and service. I would recommend to anyone especially if you have dogs as it is dog friendly. If i could find something to moan about it would be that the single bed was a little narrow for my taste but it wont stop me from staying there again i will just ask for a double bed

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hog roast was excellent!
1 nacht verbleven in augustus 2023

8/10 – Goed

Joe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

8/10 – Goed

Tessa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a lovely stay but it was a bit cold at times
1 nacht verbleven in december 2022

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stay
Overnight stay. Small bedroom, large bathroom. Ok evening meal, excellent breakfast. Very good farm shop.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Ben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great place
A great place to take a dog, they really love them, they don't just say yes to them and push them into the corner. The rooms nicely done and the food good.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

DIANNE

Positief: Netheid, personeel en service
Very friendly hotel with lots of nice things around great beer garden and farm shop with nice food and drink
1 nacht verbleven in augustus 2022

8/10 – Goed

Mr J P

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Morgan

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic setting great food
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
England Most beautiful
Tremendous location and very well set out for visitors and residents alike
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
an excellent place to stay especially for walkers
a lovely place to stay, room great, staff great, beer great, food excellent, and in a beautiful area. Breakfast in particular was superb. Very good for walkers on the coast to coast trail. Hope to go again.
1 nacht verbleven in april 2022

8/10 – Goed

Ian

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2022

8/10 – Goed

Sylvia

1 nacht verbleven in februari 2022

4/10 – Matig

Julie

Positief: Personeel en service, comfort kamer
Having been here many times before it is disappointing that it does not feel a warm and welcoming pub anymore. The restaurant is the only source of food where sometimes the option of lighter bites in the pub is ideal. The room was very small and dated, no space at all
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great country Inn
Great country pub in an idyllic setting down in the Esk valley inland from Whitby. A great outside seating area and outside bar, giving a great continental feel. Something that's missing this year. Outstanding food in the restaurant and food is served outside from a bbq van. All the staff are very friendly and helpful, a credit to Craig and Sandra. We enjoyed our two night stay here in the typical country inn rooms with lots of great little touches like cheese and bread in room along with chocolate and a coffee machine.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic place
1 nacht verbleven in mei 2021

8/10 – Goed

Benn, Leeds

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Good bits - The location is amazing, the hosts were really welcoming and the breakfast was great. The room however was not so much. Bad bits - There were cobwebs around the walls, the shower head holder had broken so you had to hold it. The walls were paper thin so you could hear next doors every move The mattress was thin and not very comfy, I slept with a spring in my spine!
1 nacht verbleven in september 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service
The hotel was in a lovely location. However the service was very poor. We were left waiting for our order to be taken at both dinner and breakfast. The wine we ordered was not the one we were given. The staff were very young and clearly not trained adequately. The owner had his back to the bar whilst he was writing an order for quite some time unaware of people waiting to order drinks. He subsequently forgot to make our dinner reservation. The breakfast and dinner were of a good standard and our room was very comfortable with a lovely view. We definitely got the feeling that the management was new and learning on the job.
1 nacht verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
You really have to stay at this hotel!
My husband had a lovely stay at the hotel. The owners were very welcoming. The food is delicious . The hotel is very cosy and friendly and has lovely walks in the area.
2 nachten verbleven in maart 2020

10/10 – Uitstekend

stephen

1 nacht verbleven in oktober 2019

2/10 – Ontzettend slecht

Colin

Negatief: Personeel en service
Warning - all they want is your money.
The most unfriendly, unyielding booking ever. I wasn't allowed to correct a mistake of date one minute after it occurred - and the booking was non-refundable! One minute! Furthermore the mistake wasn't even mine but the booking system's. I was charged for a date I did not enter and that I would never have been able to fulfil even if I had wanted to. I spotted the mistake immediately and was in effect told Bad Luck.
1 nacht verbleven in oktober 2019

8/10 – Goed

David Ellsworth

Positief: Personeel en service
1 nacht verbleven in augustus 2019

4/10 – Matig

Frank

Positief: Netheid
Negatief: Comfort kamer
Not what I expected
On your site it stated a double room but when we arrived it was a twin (two single beds only). When I tried explaining they were not prepared to listen at all so we gave up. While my car was in the car park the front was near an outside picnic table. The following morning it had scratches all over the front where it looks like it was being used as either a footrest or seat. Overall the place seemed nice but the above two things put me off wanting to go back to the same place.
1 nacht verbleven in augustus 2019

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A pleasant stay
Comfortable, unpretentious, friendly staff, excellent food. Old fashioned in the nicest possible way.
1 nacht verbleven in augustus 2019

8/10 – Goed

Janet

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super little Hotel
Really good little hotel in the countryside with train station near, 7 miles from Whitby. Great food in restaurant, clean comfortable room with tea/coffee/water facilities, nice shower. Would stay there again.
1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in augustus 2019

6/10 – Redelijk

Anita

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Room for 2, squeezed to make room for 4
After waiting in the lobby for about 10 minutes while we were studiously ignored by a person at the bar, we were given a key and told to go on up. This was a very nice room for a couple. Unfortunately, we were a family of 4 and had booked a family room. When we told the owner, there was quite a bit of confusion. I guess, someone else was given the room we were scheduled to use, so 2 cots were put into our room. We had sleeping place for 4, but nothing else. Could barely get between the beds to the bathroom, and nowhere to put a suitcase. The room was clean and, other than being crowded, was nice. Very quiet and pretty setting. Dinner was good. Expect to sit a.long time over dinner. Breakfast is fine.
1 nacht verbleven in juli 2019

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in april 2019

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great home cooked food Steak & Ale pie!!!
1 nacht verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a lovely 2 night stay at th Horseshoe Hotel , food was excellent, breakfast and evening meals. Room was very clean but a little dated, cosy bar area with good choice of beers and ales, And great live music on the Friday night .
2 nachten verbleven in december 2018

8/10 – Goed

Alan

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Alan
Room fine, Food excellent, lovely area if you Need to relax.
1 nacht verbleven in november 2018

10/10 – Uitstekend

Michael

Great village pub type hotel.
Overnight stay for quick look round the Dales on our way to Whitby. Really nice pub type hotel. Nice room excellent restaurant. Good breakfast. Nice location. Welcoming staff.
1 nacht verbleven in september 2018

10/10 – Uitstekend

Susan, Stockport

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hidden Gem
Stayed many times at Horseshoe under different management, pleased to say the present manager is doing an excellent job at this lovely traditional friendly Inn, not to mention the excellent food which was the best we have experienced in the surrounding areas. Thoroughly recommend the Horseshoe and can't wait to return.
2 nachten verbleven in augustus 2018

6/10 – Redelijk

GARY

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
More effort needed ?
I'll start out by saying that it must be difficult to maintain a property with 'olde worlde' charm like this one in keeping with the rural surroundings. Sadly, though, I think we took too much notice of the nice picture of the outside of the Horseshoe and the previous reviews - the interior left us feeling very unimpressed. We realised it wasn't to our liking when we walked into the hallway: the immediate sensation is one that this place needs an investment of brightness and style. For instance, why put lovely prints on a wall of a public room that's papered with massive flowers ? It just doesn't work. I'm sorry but, at £90, we really did not take to the bedroom (Room 5): magnolia supaglypta from the seventies, woodchip and old lino in the toilet, window frame that really needs replacing, piece of carpet for a headboard, one bedside lamp instead of two, new batteries needed in the TV remote, better placed electrics. On the plus side, it was great to watch the visitors to the bird table and to hear the Esk flowing through, but I think guests deserve more than that. Breakfast was good and well served. Lunch would have been, but chips can only be made from certain potato types: generous portions do not make up for overcooked, greasy, floppy chips. The white wine wasn't chilled. Sorry but, overall, not somewhere I'd want to stay again.
1 nacht verbleven in juli 2018

6/10 – Redelijk

Helen, Skipton

1 nacht verbleven in juli 2018

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful food and excellent service
2 nachten verbleven in juni 2018

8/10 – Goed

SusieB, East Yorkshire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A confortable hotel with a warm welcome
A homely village inn/hotel in rural North Yorkshire exceeded our expectations. A very comfortable bed and modern en-suite facilities ensured we had a good night's sleep. The breakfast was well cooked, well presented and plentiful. All the staff were welcoming, friendly and efficient. We only stayed one night after experiencing the NY Moors Pulman dining experience (recommended) but will return later in the year as the Horshoe is well located for walking or visiting places of interest near Whitby.
1 nacht verbleven in juni 2018

8/10 – Goed

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the location.
Wonderful location to stay. Everything we needed and friendly welcome.
1 nacht verbleven in mei 2018

6/10 – Redelijk

Greavsey

Positief: Netheid, personeel en service
We used this as an overnight journey break stop which is probably not it's usual use. Lovely location but not quite as good as we were expecting after being recommended. Small room but large bathroom, bar lacked atmosphere although early eve on a Sunday. Would have suited us to eat later than 1845 but not poss on Sundays. Bar tables were all very sticky. Nice enough breakfast. Overall ok but really nothing special.
1 nacht verbleven in mei 2018

10/10 – Uitstekend

malcolm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
horseshoe hotel break
amazing hotel, super friendly & excellent food

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and helpful staff.
Staff very friendly, taking time out to introduce our son to the chickens which was a special. Local area very picturesque, good hearty food served.
1 nacht verbleven in april 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really friendly
We arrived during a snowy weekend. All staff were really helpful and offered advice about roads. A fantastic breakfast. Thank you.
1 nacht verbleven in maart 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short 4day break
Excellent location,very friendly hotel serving great food/beer.a great choice for a short break.
4 nachten verbleven in maart 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant 1 night stay with my family
Me and my family (wife and 2 children) stayed the night before a train ride on the steam train tornado. It is in closed proximity to gosmont railway station. We arrived to stay the night prior. We arrived at 6pm and was welcomed. We had dinner at around 6:30. My meals were delicious. My children had fish bites and chips. The fish bites were made from actual pieces of fresh fish and homemade chips. My wife had peppercorn chicken and I had pork belly. All of which was really nice. The following day breakfast was also brill. I would stay here again and defintley recommend to family and friends.
1 nacht verbleven in maart 2018