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Beoordelingen van The Bridge Hotel and Spa

4 out of 5
The Bridge Hotel and Spa
Walshord, Wetherby, England

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 70 van 250 beoordelingen" "
Gastenscore: 8 - Goed. 106 van 250 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 250 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 250 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 250 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

8,2/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Susan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and tidy. Restaurant food was good and several choices offered.
2 nachten verbleven in april 2024

8/10 – Goed

Keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Meals, whilst excellent in the main,a few items were only lukewarm.
1 nacht verbleven in april 2024

8/10 – Goed

Darran

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here before for business. Lovely staff, great food.
1 nacht verbleven in februari 2024

8/10 – Goed

Nick

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Easy and convenient for one night on route to Scotland. The staff are friendly and welcoming and checking in was quick and easy. The room was clean but the television didn’t work. When arriving at 22.00 on a Sunday didn’t think it was worth looking into. But did say on checking out. Breakfast was good and again staff very helpful.
1 nacht verbleven in februari 2024

8/10 – Goed

Brenda

Reisde met familie
1 nacht verbleven in februari 2024

8/10 – Goed

ELIZABETH

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lynsay

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it lovely stay fab little place to meet in the middle of north east to north west great stay loved it
1 nacht verbleven in december 2023

10/10 – Uitstekend

David

1 nacht verbleven in december 2023

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

8/10 – Goed

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel that’s well placed close to the A1 and a good location for exploring the area.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Helen

1 nacht verbleven in november 2023

8/10 – Goed

Rob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was in an ideal location for York, Harrogate and the start of the Dale's. In my opinion the food was not up to scratch for a 4Star Hotel, not very hot and veg were very watery. Staff were lovely.
2 nachten verbleven in november 2023

6/10 – Redelijk

Robert

Zakenreiziger
Room in need of refresh, broken tile rusty radiator intermittent hot water. Breakfast Luke warm
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Alexandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Okay stay
Hotel looked lovely but the beds were really lumpy and the bottom sheet wasn't fitted and wasn't large enough to tuck under the mattress so came off when we were sleeping. The carvery was lovely in the evening. The breakfast was fairly standard buffet choice but I would have liked more choice of fresh fruit. Staff were friendly.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Paul

1 nacht verbleven in september 2023

8/10 – Goed

Elliot

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

Judith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

4/10 – Matig

Malcolm

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Dissapointing for 4 stars
Not impressed with the service, room, staff or available food
3 nachten verbleven in september 2023

10/10 – Uitstekend

lynne

3 nachten verbleven in september 2023

8/10 – Goed

Lisa

Reisde met familie
Positief: Netheid, personeel en service
Good but not for disabled
The hotel AND spa did not cater for limited mobility. An 85 and 91 year old had extreme difficulty climbing stairs to room and spa and no alternative or assistance was offered. However, other than that everything was good. All staff were lovely and evening meal and breakfast were good.
1 nacht verbleven in augustus 2023

8/10 – Goed

David

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Helen

1 nacht verbleven in augustus 2023

4/10 – Matig

Cliff

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Arrived 16th July – Departed 20th July – 4 nights stay. 1st night:- There was a constant humming/vibration noise in our room, no. 15. At 22.30 hrs I went down to reception and complained. The person I spoke to said it had something to do with the boilers and that it would go off shortly. It didn’t go off until 23.30 hrs and came back on at 06.00 hrs the next day. Went down to reception and asked them to move us because of the noise. This they did without hesitation. 2nd night:- We were moved to room 20, far away from the original noise/vibration. However, after 22.00 hrs that night we periodically had a tapping / scrapping noise emanating from the water pipes running through our room. This noise started on and off 4 times through the night. 3rd & 4Th nights we were again disturbed by the same problem from the pipes. Did not have one good night’s sleep the whole stay. Also, the one light in the bathroom was so dim, that it wasn’t possible to shave properly and the extraction fan didn’t work either.

8/10 – Goed

Glen

1 nacht verbleven in juli 2023

8/10 – Goed

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Usual excellent standard. Menu needs attention!
We have stayed at The Bridge several times and never been disappointed with the service, friendliness of all staff and the hotel itself. The only downside this time was the menu - not the food as this was up to the usual high standard, but the actual printed menu! The font was so small and barely contrasted with the background colour making it very difficult to read - especially in the low lighting of the restaurant. My husband is allergic to cheese so it is imperative that he is able to read the contents of the dishes on offer. However, the restaurant staff were very helpful in this matter and we enjoyed a lovely meal.
1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Simon

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
2 nachten verbleven in juli 2023

6/10 – Redelijk

Nikita

1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Mary

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Smells unpleasant
Hotel very tired. Carpets smelt bad - gym locker rooms spring to mind. Bathroom in room stank of mould and had black mould around rim of bath. Bed so soft that it dipped heavily in middle. Did not stay as aromas so unpleasant. Staff member on duty was charming and full refund received. It was an expensive hotel for what it was. Uninviting.
1 nacht verbleven in juni 2023

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel overall. Excellent food & service. Really great entertainment team Only disappointment was not being allocated a room with a sea view for three adults as booked and paid for. The hotel reception manager made out that she had given us an upgrade to a more spacious room for three adults. This was in another building away from the main hotel. When I said we booked and paid for a sea view and would therefore like that she reluctantly checked again but said no sea view rooms were available. She tried to make out that what we had booked was not suitable for three adults but it is clearly available to book. Shame as it was the only negative!
1 nacht verbleven in juni 2023

8/10 – Goed

John

1 nacht verbleven in mei 2023

8/10 – Goed

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, will visit again.
This is our third visit to the hotel, we liked it so much that we purchased 2 gift vouchers to give as presents for our 2 sons and their partners. On our last visit (early May 2023] we were upgraded to a suite, very nice, thank you. On our last 2 visits we used a hotel offer where a package was offered of 3 hour Spa, evening carvery, afternoon tea and breakfast. If we are being picky, our only minor complaint was for the carvery vegetables, they were over cooked and the Yorkshire puddings chewy. The staff were all friendly and helpful. Once again thank you for a very pleasant stay.
1 nacht verbleven in mei 2023

4/10 – Matig

Suzanne

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Richard

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Alex

1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Mark

1 nacht verbleven in januari 2023

8/10 – Goed

Steve

Zakenreiziger
Positief: Netheid, personeel en service
Not bad, hotel and decor is a bit dated. £17 burger was horrendously overpriced for what it was.
1 nacht verbleven in januari 2023

10/10 – Uitstekend

Paul

1 nacht verbleven in december 2022

10/10 – Uitstekend

Shaun

1 nacht verbleven in november 2022

6/10 – Redelijk

Pauline

1 nacht verbleven in november 2022

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good value accommodation with the added benefit of being able to use the spa for the afternoon.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Andrew

1 nacht verbleven in oktober 2022

8/10 – Goed

Janette

1 nacht verbleven in oktober 2022

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
From the outside the hotel looks lovely, dinner service was good and food tasty. However, waited 15 minutes for check-in and had communicated with hotel before regarding an upgrade and heard nothing back. The room was tired, loads of cobwebs so didn't look like it had been dusted effectively. Two-night stay and I requested clean towels twice but never received them. The bed was incredibly soft, to the point where you just sunk into it in a bad way. The pillows were completely the opposite and hard as a rock. When we went to take a shower, if the person in the room next to you was using the bathroom facilities, you had no water or water pressure - this was not pleasurable experience.
2 nachten verbleven in oktober 2022

8/10 – Goed

S Jane

Positief: Netheid, personeel en service en comfort kamer
Pleasant stay.
Good staffing, hotel comfortable, good parking. Noisy room (36), next door to the spa, constant loud talking. Wrong showerhead in shower and not changed as requested. Good food and service in restaurant, though we thought a bit expensive.
3 nachten verbleven in september 2022

6/10 – Redelijk

Chalene

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, comfort kamer
A hotel to be avoided
Restaurant service very slow and food not that good. Plumbing noisy amd hot water supply poor.
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Awfully rude staff, would never return.
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Awful service
Rude, confrontational staff over a room that had been cancelled the previous day. Not what you expect as a paying guest after a long day travelling. Appalled!
1 nacht verbleven in september 2022

4/10 – Matig

Aimee

Reisde met familie
Negatief: Personeel en service
Arrived late after a full day of travelling and was met with a rude, hostile
1 nacht verbleven in september 2022