Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 547 van 1001 beoordelingen" "
10 - Uitstekend
547
Gastenscore: 8 - Goed. 247 van 1001 beoordelingen" "
8 - Goed
247
Gastenscore: 6 - Redelijk. 82 van 1001 beoordelingen" "
6 - Redelijk
82
Gastenscore: 4 - Matig. 51 van 1001 beoordelingen" "
4 - Matig
51
Gastenscore: 2 - Ontzettend slecht. 74 van 1001 beoordelingen" "
2 - Ontzettend slecht
74
8,6/10
Netheid
8,8/10
Personeel en service
8,0/10
Voorzieningen
8,6/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Geverifieerde reiziger
18 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Net hotel. Dame aan balie incheck super vriendelijk. Bij uitschenken andere dame ongeïnteresseerd met andere dingen bezig.
Geverifieerde reiziger
1 nacht verbleven in oktober 2022
Reactie van General Manager op 19 okt 2022
Dear Guest, Thank you for being our guest at Courtyard West Palm Beach. We are pleased to know you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. We appreciate all your feedback and look forward to having you as our guest again.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Zachary
Reisde met partner
28 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a nice quiet location but within 15 minutes to the airport or great restaurants and plenty of shopping. The hotel is very nice and clean, the room was great, they have the best beds in the business. The pool area lacked shade, no umbrellas for such a hot sunny area, but everything else was perfect.
Zachary
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Yamely, Miramar
Reisde met familie en kleine kinderen
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
Yamely
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Yamely, Thank you for taking the time to share that your stay at Courtyard West Palm Beach was perfect in every way. We are glad you liked our hospitality. We appreciate your fantastic feedback and hope we will be your home whenever you are in the area.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Angel
17 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everybody was very respectful and helpful
Angel
1 nacht verbleven in mei 2024
Reactie van General Manager op 17 mei 2024
Dear Angel, Thank you for being our guest at Courtyard West Palm Beach. We are pleased to know you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind remarks with them. We appreciate the review and look forward to having you as our guest again.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Rodney
11 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rodney
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Dear Rodney, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard West Palm Beach.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Magdala
6 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There’s nothing more to say, it was the best experience I’ve ever encountered.
Magdala
1 nacht verbleven in mei 2024
Reactie van General Manager op 7 mei 2024
Dear Magdala, On behalf of all of us at Courtyard West Palm Beach, thank you for the great review. We are pleased to know how much you enjoyed everything we offer and have exceeded your expectations. Thank you for choosing us for your visit to South Florida, and we look forward to accommodating you again soon.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Belkis
Zakenreiziger, Reisde met familie en kleine kinderen
5 mei 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
El mejor hotel que e visitado en esta temporada en limpieza y atención 😍
Belkis
1 nacht verbleven in mei 2024
Reactie van General Manager op 6 mei 2024
Dear Belkis, Thank you for the excellent review of Courtyard West Palm Beach. We are delighted to hear that you had an exceptional stay with us and that you appreciated our efforts to maintain high cleanliness standards and provide attentive service. Your kind words mean a lot to us, and we look forward to welcoming you back to our hotel in the future.Sincerely,Alison Brumer,General Manager
8/10 – Goed
Vasilios
4 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
Vasilios
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Dear Vasilos, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager
8/10 – Goed
Vasilios
3 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
Vasilios
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
Dear Vasilios, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager
2/10 – Ontzettend slecht
Matthew, Tampa
16 apr 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
Matthew
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 apr 2024
Dear Matthew, Thank you for choosing to stay with us and sharing your review. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Magan
13 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, easy check in and checkout.
Magan
1 nacht verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Magan, Thank you for being our guest at Courtyard West Palm Beach. We truly appreciate your feedback regarding our check-in and check-out service. It is wonderful to know that our team's efforts left a positive impression on your experience. We look forward to having you as our guest again.Sincerely,Alison BrumerGeneral Manager
8/10 – Goed
Alejandra
11 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Precios muy altos del menú, no es 24 horas , y la limpieza de las habitaciones puede ser mejor
Alejandra
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 apr 2024
Dear Alejandra, Thank you for being our guest at Courtyard West Palm Beach and for the kind rating. We genuinely regret the concern you outlined regarding our menu. We strive for the highest quality in every one of our menu items and this often comes at a premium price. We also consistently review our pricing to stay competitive with local area restaurants. Moreover, we apologize for any housekeeping issues with your room. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We appreciate the review and hope you will stay with us again soon when you are in town.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Elroy
Reisde met familie en kleine kinderen
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
Elroy
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Elroy, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard West Palm Beach. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Alison Brumer,General Manager
8/10 – Goed
Doug
Zakenreiziger, Reisde met partner
5 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would stay there again.
Doug
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Doug, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard West Palm Beach. We look forward to your return and wish you all the best with your future travels.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
shanta
3 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was pleasant and very helpful
shanta
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Dear Shanta, Thank you for choosing Courtyard West Palm Beach and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Marie-Line
Reisde met familie en kleine kinderen
1 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
Marie-Line
4 nachten verbleven in maart 2024
Reactie van General Manager op 12 apr 2024
Dear Ms. Line, Thank you for sharing your experience with other travelers. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts! We hope you choose Courtyard West Palm Beach any time your travels bring you back this way.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Christ
1 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all
Good costumer service
Christ
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Christ, Thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We hope you will consider Courtyard West Palm Beach your home away from home when your travels bring you back to the area.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Iain, Daytona Beach
27 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Iain
1 nacht verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Lain, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison Brumer,General Manager
8/10 – Goed
vanessa
24 mrt 2024
vanessa
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 apr 2024
Dear Vanessa, Thank you for your kind rating! We are glad you had such a positive experience during your time at Courtyard West Palm Beach, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Alexandrre, St-Albert
Reisde met partner
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, very clean, will come back for sure !
Alexandrre
7 nachten verbleven in december 2023
Reactie van General Manager op 19 mrt 2024
Dear Alexandrre, We are thrilled to hear that you had such a positive experience at Courtyard West Palm Beach during your stay! Thank you for your kind words about our staff and the cleanliness of our hotel. We are delighted to know that you plan to return in the future. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Tomika
Reisde met familie en kleine kinderen
18 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was wonderful the staff at the front desk was was nice and helpful and the room was clean and , the bed was super soft. I also liked how the hotel was 4 mins away from rapid water park.
Tomika
1 nacht verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Tomika, Thank you for sharing such wonderful feedback on your recent stay with Courtyard West Palm Beach. We are pleased to hear that you loved our well-maintained accommodations and found our front desk associates welcoming and helpful. Additionally, we are thrilled that our convenient location added to the enjoyment of your stay, with its proximity to Rapid Water Park being an additional highlight. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Scott
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Parking spots were too close someone scratched my rental car.
Scott
4 nachten verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
Dear Scott, Thank you for sharing your review with us. We are pleased to see your wonderful rating; however, we are sorry to hear about the incident with your car. Please know that we take accusations of this nature seriously, and we will share your message appropriately as we are committed to enhancing our services on all levels.Sincerely,Alison Brumer,General Manager
8/10 – Goed
Maria
Reisde met familie
17 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience and very accommodating to our family needs.
Maria
1 nacht verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Dear Maria, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our hospitality. We look forward to seeing you again soon, and we wish you all the best with your travels. Sincerely,Alison BrumerGeneral Manager
4/10 – Matig
Josette
Zakenreiziger
15 mrt 2024
Old & dirty surroundings… dirty bathroom floor with tub peeling of old paint… never going back
Josette
2 nachten verbleven in maart 2024
Reactie van General Manager op 17 mrt 2024
Dear Josette, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to South Florida.Sincerely,Alison Brumer,General Manager
8/10 – Goed
Stephen
14 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stephen
1 nacht verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Dear Stephen, Thank you for choosing Courtyard West Palm Beach. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Anthony, Arlington
Reisde met partner
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel was very clean and the staff very friendly. My only issue was the bad was worn out and was collapsed in the center, like a hole.
Anthony
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Anthony, Thank you for sharing your experience with us. We are pleased you found our well-maintained property and our associates pleasant. However, we are sorry that you found your mattress to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with Courtyard West Palm Beach again; we are confident you will have the exceptional stay you deserve.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Colleen
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Short stay. Had a positive experience!
Colleen
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Colleen, Thank you for sharing your recent stay with Courtyard West Palm Beach. We are thrilled to hear that your short stay was a positive experience! We appreciate your feedback and look forward to the opportunity to welcome you back for another positive experience in the future!Sincerely,Alison Brumer,General Manager
2/10 – Ontzettend slecht
Ada Perez
28 feb 2024
Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Ada Perez
4 nachten verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Dear Ms. Perez, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Jade
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My stay here was wonderful and I loved the balcony. I wished they would have had a room available with a fridge and microwave, but with having to book with them short notice it was everything I needed. It's a wonderful place to stay.
Jade
2 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Jade, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our well-assigned accommodations. We hope to see you again soon, and we wish you all the best with your travels.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Muriel
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is amazing, especially mikayla.
Muriel
1 nacht verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Dear Muriel, We appreciate your positive feedback on your stay at Courtyard by Marriott West Palm Beach! It is wonderful to hear that you found our staff, especially Mikayla, to be amazing. We strive to provide excellent service, and it is rewarding to know that our team has made a positive impression on your experience. Thank you for taking the time to acknowledge our staff, and we look forward to welcoming you back for another excellent stay in the future.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Lisa
Reisde met familie
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice quick stay after landing at airport at 12:30 am. Easy ride from airport. Very clean and perfect beds to get some rest.
Lisa
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 feb 2024
Dear Lisa, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay with us, despite it being brief. We appreciate your positive comments about the convenience of our shuttle services from the airport and the exceptional cleanliness of our accommodations. Our comfortable beds are also an important aspect of ensuring a restful experience for our guests, and we are glad that you found them to be of high quality. We hope to have the opportunity to host you again in the future for another comfortable stay. Safe travels!Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Yunizet
Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very nice. It was super clean and was very quiet. Definitely would stay here again.
Yunizet
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Dear Yunizet, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our relaxing rooms and exceptional hospitality. We hope to see you again soon, and we wish you all the best with your travels.Sincerely,Alison BrumerGeneral Manager
8/10 – Goed
Geverifieerde reiziger
16 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in januari 2024
Reactie van General Manager op 18 feb 2024
Dear Valued Guest, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard by Marriott West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Natasha
Reisde met een groep, Reisde met partner
14 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and a clean room with everything we needed for our stay. We will be back.
Natasha
2 nachten verbleven in februari 2024
Reactie van General Manager op 15 feb 2024
Dear Natasha, Thank you for your kind words! Providing exceptional service and ensuring our guests have a comfortable stay are our top priorities. We are thrilled to hear that you enjoyed your time with us and that our well-maintained accommodations met your needs. We are looking forward to welcoming you back to Courtyard by Marriott West Palm Beach on your next visit to West Palm Beach. Sincerely,Alison BrumerGeneral Manager
4/10 – Matig
Jocelyn
Reisde met een groep
13 feb 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The furniture in the room was old.
Dresser drawer fell out.
Uber-eats walking around hallways with delivery.
Rates too high for condition of property.
All Hallways smelled like deodorizer.
Staff friendly and accomodating.
Left hotel early and checked into new canopy Hilton for $30 more.
Jocelyn
3 nachten verbleven in februari 2024
Reactie van General Manager op 15 feb 2024
Dear Jocelyn, Thank you for choosing us for your visit to West Palm Beach. It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. Additionally, we appreciate your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area and season. Your feedback is essential as we continually focus on advancing our guest experience. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Guillermo, coral gables
Reisde met partner
12 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was not the nicest... porte cochere was new but rest of the building an older property (elevators, lobby, etc). Rooms and furnishings were adequate and staff super friendly. It met our needs and pricing was good.
Location conveniently close to expressway.
Guillermo
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Guillermo, We express our gratitude for sharing your experience at Courtyard by Marriott West Palm Beach with us. We are pleased to learn that you found our porte cochere to be in a new condition and that our staff provided super-friendly service. Your satisfaction with the rooms, furnishings, and reasonable pricing is truly heartening. Additionally, we are glad that our location close to the expressway was convenient for you. However, we acknowledge with regret that you were not satisfied with the current state of our property, and it did not meet our high standards. Your honest feedback is highly appreciated, and we will ensure to share it with our team to make improvements in the future. We value your opinion and hope that you will give us another opportunity to make a better impression next time.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Kendal
8 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice property very and staff was friendly and helpful
Kendal
2 nachten verbleven in februari 2024
Reactie van General Manager op 10 feb 2024
Dear Kendal, Your kind remarks about our beautiful property and devoted associates are greatly appreciated. Thank you for this delightful review of our hotel! It was a pleasure hosting you at Courtyard West Palm Beach, and we hope you are already planning another visit our way.Sincerely,Alison Brumer,General Manager
8/10 – Goed
Stephen
6 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable stay.
Very comfortable hotel, not much nearby as it is in a business park, but great if you are working nearby or overnight stop on a road trip. No microwave in room, but was able to use one in reception. Room service twice tried to come into room to tidy around 09:00a.m. Before we had checked out.
Stephen
1 nacht verbleven in februari 2024
Reactie van General Manager op 6 feb 2024
Dear Stephen, Thank you for sharing your experience. We are delighted to hear that you had a comfortable stay at Courtyard West Palm Beach. Your feedback is valuable, and we appreciate your understanding regarding the location in a business park. It's great to know that you found our hotel suitable for those working nearby or as an overnight stop during a road trip. However, we apologize for any inconvenience caused by the absence of a microwave in your room. We are pleased to hear that you were able to use the one in reception. Regarding the room service, we apologize for the early attempts to tidy up before your check-out. Your comments will be shared with our team to prevent such occurrences in the future. Thank you for choosing our hotel, and we hope to welcome you back for another comfortable stay in the future.Sincerely,Alison Brumer,General Manager
8/10 – Goed
Angela
4 feb 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Angela
1 nacht verbleven in december 2023
Reactie van General Manager op 6 feb 2024
Dear Angela, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard by Marriott West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison Brumer,General Manager
8/10 – Goed
ANA
3 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ANA
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 feb 2024
Dear Ana, Thank you for your nice rating and for letting us know that your stay at Courtyard West Palm Beach was a pleasant one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Sincerely,Alison Brumer,General Manager
10/10 – Uitstekend
Michael
29 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Michael
2 nachten verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Dear Michael, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard West Palm Beach; we hope to see you again soon. Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Todler
Reisde met een groep, Reisde met partner, Reisde met familie en kleine kinderen
25 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
Todler
2 nachten verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear Todler,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard by Marriott West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
LaFonda, Haines City
23 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this property. The parking lot was not cleaned. I got a flat tire by broken gloss in the parking lot. Inside was beautiful.
LaFonda
2 nachten verbleven in januari 2024
Reactie van General Manager op 25 jan 2024
Dear LaFonda,Thank you for taking the time to share your feedback and for giving us a 5-star rating. We are delighted to hear that you love our property and found the interior beautiful. However, we sincerely apologize for the inconvenience you experienced with the parking lot. It's regrettable to hear about the broken glass that led to a flat tire. Please rest assured that we take your concerns seriously, and we will address the issue promptly to ensure a safer environment for our guests. We appreciate your valuable feedback, and we look forward to the opportunity to welcome you back for an even more enjoyable stay.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Gaston
Reisde met partner, Reisde met familie
22 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was what we expected.
Gaston
1 nacht verbleven in januari 2024
Reactie van General Manager op 23 jan 2024
Dear Gaston, Thank you for the wonderful rating. We are thrilled we met your expectations for a fantastic stay at Courtyard West Palm Beach. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Alison BrumerGeneral Manager
2/10 – Ontzettend slecht
Kim
17 jan 2024
Kim
4 nachten verbleven in december 2023
Reactie van General Manager op 19 jan 2024
Dear Kim, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Mary
17 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was not feeling well upon arrival and the front desk clerk was very kind and understanding. Quick and effective during check-in.
Mary
3 nachten verbleven in januari 2024
Reactie van General Manager op 17 jan 2024
Dear Mary, Thank you so much for your kind review. We are glad that everything went well during your stay and that our quick check-in made added convenience to your visit. Thank you for choosing Courtyard West Palm Beach, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Cassandra
16 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great clean property.
Cassandra
1 nacht verbleven in december 2023
Reactie van General Manager op 18 jan 2024
Dear Cassandra, Thank you so much for your kind words about Courtyard West Palm Beach! We are thrilled to hear that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
denise
15 jan 2024
denise
Reactie van General Manager op 17 jan 2024
Dear Denise, It is wonderful to know you enjoyed everything about your time at Courtyard West Palm Beach and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Rolando, Niantic
15 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable bed and pillows
Rolando
1 nacht verbleven in januari 2024
Reactie van General Manager op 15 jan 2024
Dear Rolando, Thank you for sharing about the excellent experience you had with us at Courtyard West Palm Beach. It is always great to read how pleased our guests are with their accommodations. We strive to provide comfortable bedding, clean and quiet rooms, along with many valued amenities. Our housekeeping team has a great passion for what they do, and we will enjoy sharing your feedback with them. Thank you again, and we look forward to having the opportunity to have you back the next time you are in the West Palm Beach area.Sincerely,Alison BrumerGeneral Manager
10/10 – Uitstekend
Kenneth
13 jan 2024
Positief: Voorzieningen
Check-in is a breeze🌺
Kenneth
1 nacht verbleven in januari 2024
Reactie van General Manager op 13 jan 2024
Dear Kenneth, Thank you for your kind words! We are delighted to hear that you had such a positive experience with our check-in service. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Courtyard West Palm Beach.Sincerely,Alison BrumerGeneral Manager