Thank you for taking the time to give us a review. Sorry about our garage being too short for your RV to go into and park. I hope you enjoyed your stay otherwise.

Chère Nathalie,Veuillez accepter nos plus sincères excuses pour les désagréments subis. Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires, car cela nous aide à identifier les possibilités d’amélioration et de recyclage afin de mieux vous servir, vous et les autres clients, à l’avenir.Sinceres salutationsTony SierraDirecteur Général

Dear Danielle, Merci pour votre avis. Je suis vraiment désolé pour l'expérience que vous avez vécue. Nous faisons de notre mieux pour dépasser les attentes de chaque client de notre hôtel et clairement dans ce cas, nous ne l'avons pas fait. Veuillez accepter mes plus sincères excuses. Je ne manquerai pas d'utiliser vos commentaires pour aider à résoudre ces problèmes avec mon personnel. Merci encore de rester avec nous et passez une bonne journée.Sincèrement,Tony SierraDirecteur général

Dear Jay,I apologize for your unpleasant experience at our hotel. This is not our normal standard at our hotel. Our goal is Guest Satisfaction, we care deeply about the happiness and satisfaction of our guests and we work very hard to make every guest feel like they found their second home. My hope is that you give us another opportunity. Best Regards,Tony SierraGeneral Manager

Dear Raywadee, Thank you very much for visiting with us and sharing this feedback. We sincerely apologize that our hotel failed to meet your expectations. We also would like to apologize for any inconveniences that you encountered as a guest of our hotel and truly hope that you will provide us with another opportunity in the future to restore your faith and confidence in our hotel. Thank you again for your comments and we wish you safe travels.Sincerely,Tony Sierra General ManagerHotel Management

Dear Warren,We are so very sorry to hear that you had such a disappointing stay with us. It's never our intent for any of our guests to leave unhappy, and we apologize that this was the case for you. We use the guest review as a training tool by using them to tell us where we have fallen short on guest satisfaction. We appreciate your feedback and again, apologize that your stay with us did not leave the positive impression we want all of our guests to depart with.Sincerely,Tony SierraGeneral Manager

Dear Chrystal,,Thank you for your feedback regarding your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your comment about our staffs promptness.However, we’re sorry we fell below your expectation regarding the accommodations. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.Sincerely, Tony SierraGeneral ManagerHotel Management

Dear Ed,I thank you for take the time to write a review about your time at the hotel. I apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services.I do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Tony Sierra General ManagerHotel Management

Dear oxalis, Thank you for taking the time to share your experience from your most recent travels to our hotel. I am so sorry to hear about the incident you had with the check in process. We have forwarded your concerns to our executive management team to ensure this does not happen in the future. We look forward to welcoming you back and providing a much better experience for you. Sincerely,Tony SierraGeneral ManagerHotel Management

Dear David, Thank you for taking the time to write about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Tony SierraGeneral Manager