Dear Wilfried,Thank you so much for having put your trust in us and your wonderful and commendatory feedback!We are very proud having provided you a perfect stay experience and it would be a pleasure to welcome you hopefully soon again!With best regards,

Dear walter,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed the time with us.It would be a pleasure to welcome you hopefully soon again and till then we remain

Dear Anonymous, thank you for providing feedback about our hotel and giving us a 5 out of 5 rating. I am happy you enjoyed your stay with us and we hope to see you back with us again soon. Kind regards, Saskia ten Wolde, assitant front office manager

Dear Anonymous, thank you very much for taking your time to provide feedback. I am delighted to hear that you stay was perfect. It is with pleasure and pride of each and every team member to be at your service, ensuring you feel at home. Looking forward to being your host again in the near future. With best wishes Tomas Mojzis Assistant Front Office Manager

Dear Anita, thank you very much for taking your time to provide feedback. I am delighted to hear you had a perfect stay at the NH Collection Wien Zentrum. Our boutique hotel with 73 rooms is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg. The spacious rooms, in which the sleeping and sitting area is separated by a swiveling TV wall, feature a rain effect shower with vigorating amenities, complimentary Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection. In the morning then, the rich breakfast buffet offers a large variety of fresh and local produce, like honey from our own bees. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline. Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. I am looking forward to welcoming you back again soon. Best wishes, Christian Rothbauer General Manager

Dear guest, thank you very much for taking your time to provide feedback. I am delighted to hear you had a perfect stay at the NH Collection Wien Zentrum. Our boutique hotel is located on Mariahilfer Straße, one of Europe's largest shopping boulevards. Directly in front of the property is the entrace the subway U3, connecting you to anywhere in town as well as to the airport. If you arrive by car, the entrance to Atterseehausgarage is on Andreasgasse 6a. In the surrounding area you will also find many trendy bars and a vast variety of restaurants. On your way to the historic center, which is a comfortable stroll away, you will come across Spittelberg, Museumsquartier and Hofburg. The spacious rooms in which the sleeping and sitting area is separated by a swiveling TV wall, feature a rain effect shower, complimentary Nespresso machine and kettle with a selection of tea, as well as our custom made NH Sleep Better beds with pillow selection. In the morning then, the rich breakfast buffet offers a large variety of fresh and local produce. Egg dishes are individually made to your wishes. Enjoy a glass of fresh orange juice or champagne and start the new day with a breathtaking view over Vienna's skyline. Each and every employee is passionate about being a host, reassuring your city trip will be extraordinary. I am looking forward to welcoming you back again soon. Best wishes, Christian Rothbauer General Manager

Dear Adrian,we are glad that we could provide an extraordinary stay in our hotel and we are looking forward to welcome you back again soon.With best wishes

Dear Admira,thank you very much for taking your time to share your rating with us.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best wishes

Dear Maria,thank you very much for taking your time to provide feedback.We are glad that you enjoyed your stay with us and that you particularly mentioned the convenient location of our hotel.It was a pleasure for us to be your host and we are looking forward to welcome you back soon.With best wishes

Dear Karen Yumul De,thank you very much for taking your time to provide feedback.We highly appreciate your lovely comment about the location of the hotel and about the friendliness and high level of service provided by our employees.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best wishes

Dear Carlos,Thank you so much for your having put your trust in us and for sharing this wonderful feedback with us and other travelers around the world.We are very proud having provided you a perfect stay experience and it would be our pleasure to welcome you hopefully soon again!With best regards,

Sehr geehrte Frau Johanna,vielen Dank, dass Sie sich die Zeit genommen haben um Feedback zu geben.Wir sind froh, dass Sie die Sauberkeit und die Zimmer positiv hervorgehoben haben.Leider konnten wir die Blumen nicht wie gewünscht auf das Zimmer bringen, weil sich in Ihrem Zimmer ein Hund ohne Aufsicht befunden hat und aus diesem Grund ist dem Personal untersagt das Zimmer zu betreten.Unsere Rezeptionisten haben mehrmals versucht telefonisch die Dame zu erreichen, welche die Blumen bei uns bei der Rezeption hinterlassen hat, leider erfolglos.An dieser Stelle würden wir gerne festhalten, dass das Front Office Team stets das bestmögliche versucht um die Wünsche der Gäste zu erfüllen.Dies belegen auch viele positive Kommentare unserer Gäste auf verschiedenen Bewertungsportalen.Trotzdem hoffen wir, dass wir Sie wieder in unserem Hotel so bald wie möglich begrüßen dürfen.Mit besten Wünschen

Dear Mrs. Hannah,thank you very much for taking your time to provide feedback.We are glad that we could provide an extraordinary stay and we highly appreciate your lovely comment about the spacious rooms and the central location of the hotel.Hopefully we can welcome you back again soon.With best regards

Dear Nurgül,thank you very much for taking your time to provide feedback.We highly appreciate your lovely comment about the location, the cleanliness and the spacious rooms.It was a pleasure for us to be your host and hopefully we can welcome you back again soon.With best regards

Dear Mrs. Diana,thank you very much for taking your time to share your feedback with us.We are glad that we could provide an extraordinary stay and we highly appreciate that you particularly mentioned the spacious rooms and the location of the hotel.Hopefully we can welcome you back again soon.With best regards

Dear uest,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are glad to read that you enjoyed your time with us in general.We hope to have the chance to welcome you again one day and till then we remainwith best regards,

Dear Israel,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are glad to read that you enjoyed your time with us!Nevertheless we are feeling very sorry for not having been able to convince you of our personal service and we want to deeply apologize for the missed laundry service! Please rest ensured that your feedback will be discussed internally to avoid any comparable situation in the future and to provide you an extra-ordinary stay experience during a next possible visit of yours!Sincerely yours,

Dear Anders,thank you very much for taking your time to provide rating.We are glad that we could provide a nice stay in our hotel and we are looking forward to welcome you back again soon.With best wishes

Sehr geehrte Martina,vielen Dank, dass Sie sich die Zeit genommen haben um feedback zu geben.Es freut uns, dass Sie grundsätzlich einen angenehmen Aufenthalt bei uns verbracht haben und wir sind glücklich, dass wir Ihr Gastgeber sein dürften.Ihr konstruktives Feedback bezüglich der Dekoration und der Atmosphäre wird uns helfen sich weiterhin zu verbessern.Trotzdem hoffen wir, dass wir Sie wieder in unserem Hotel so bald wie möglich begrüßen dürfen.Mit besten Wünschen

Dear Mr. Stefano,thank you very much for your stay with us.The A/C and heating is a central regulated system and it depends on the temperature outside if the whole hotel is on cooling or heating mode.We regret the circumstances with the housekeeping and your feedback will help us to improve our high quality standards in the future.Hopefully we can welcome you back again soon.With best wishes

Dear Mrs. Marcela,thank you very much for taking your time to share your feedback with us.It was a pleasure for us to be your host and we are thankful for your lovely comment about the spacious rooms, the employees and the location of our hotel.We are looking forward to welcome you back again soon.With best wishes

Sehr geehrter Herr Sandro,an erster Stelle würden wir uns gerne bei Ihnen für Ihre Reservierung und Ihren Aufenthalt bedanken.Es freut uns, dass Sie die besonders günstige Lage des Hotels erwähnen.Ihre konstruktive Kritik über die Gänge wird uns helfen sich weiterhin zu verbessern.Es tut uns leid, dass wir Ihnen nicht die erwartete Freundlichkeit geboten haben die uns normalerweise auszeichnet.Wir werden das Personal weiter schulen und interne Schritte einleiten um wieder das erhoffte Niveau zu erreichen.Wir würden uns freuen, wenn Sie uns eine Chance geben würden sich zu verbessern und wir hoffen, dass wir Sie wieder in unserem Hotel begrüßen dürfen.Mit besten Wünschen

Dear Sharon,thank you very much for your ratings.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best regards

Dear Leolit,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are glad to read that we have been able to be your perfect starting point to explore the City of Vienna!Nevertheless we are feeling deeply sorry that we were not able to provide you the same impressions in other areas and we want to forward you our sincerest apology for the insufficient cleanliness and the weak internally communication in regard to your late check out request. As both situations do not comply with our service promises we fully do understand your disappointment and please rest ensured that your feedback will be discussed internally to avoid any comparable situation in the future.As well we are feeling sorry, that we were not able to match your expectations in regard of our breakfast buffet, but please do not hesitate to forward us any kind of products or items you might have missed to give us the chance to understand your feedback even better and to enrich our service & offer in the best possible way.It would be our pleasure to have the chance to welcome you again one day to proof you that we are able to provide you the service you are expecting and may expect from us at any time and to refute the now gained impressions.With best regards,

Dear José Luis,We want to thank you very much for having chosen our nh Collection Wien Zentrum for your stay in Vienna and we are glad to read that you enjoyed your time with us in general.Indeed, due to our location directly in the center of the City of Vienna and at the largest shopping street of Austria, Mariahilferstraße, the traffic & transport situation might be limited to provide the inhabitants and all tourists the best possible comfort to start exploring the City.It would be our pleasure to welcome you again and till then we remainwith best regards,

Dear Mikhael miki ,Thank you so much for your excellent rating, which makes us very proud!We are looking forward to welcoming you again and remain with best regards,

Liebe Fanny,wir möchten uns ganz herzlich für Ihren Aufenthalt in unserem Haus bedanken und freuen uns, dass wir Sie insbesondere von der gebotenen Lage überzeugen durften.Wir möchten uns an dieser Stelle für die verspätete Zimmer-Bereitsstellung bei Ihnen entschuldigen und können Ihre Enttäuschung hierüber in jedem Fall nachvollziehen.Wir würden uns allerdings sehr über einen weiteren Aufenthalt in unserem Haus freuen und verbleiben bis dahinmit herzlichen Grüßen

Dear Kyle,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that we were able to convince you of the provided location.Nevertheless we are feeling sorry for not having been able to match witch your expectations in regard to the A/C and we want to deeply apologize once again for the occurred malfunction of the water supply system in your room.We do understand your disappointment but we hope to have the chance to refute the now gained impressions during another stay of yours and to proof you that we are as well able to provide a perfect stay experience.With best regards,

Dear Annabella,thank you very much for taking your time to provide feedback.It was a pleasure for us to be your host and we are glad that you particularly mentioned the spacious rooms.Your descripted feedback about the service is wondering as the general feedback is very good.Therefore we would like to improve and please do not hesitate to contact us again via email with more details about the lack of service. You can use my name as reference.Nevertheless we hope that we can welcome you back again soon.With best regards

Dear Sharon,thank you very much for your rating.It was a pleasure for us to be your host and hopefully we can welcome you back again soon.With best regards

Dear Ting Wai,Thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed the time with us and we want to thank you for having taken part in our environmental awareness program "Green Stay".As well please rest ensured that we will share your commendatory feedback about the received service with each and every team member and with Nadine in particular.We want to forward you as well our sincerest apology for the insufficient cleanliness you had to detect but we hope to have the chance to welcome you soon again!With best regards,

Dear Carlos,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are happy to read that you enjoyed your time at us in general.It would be our pleasure to welcome you again and till then we remainwith best regards,

Dear Justin,First of all we want to thank you very much for having chosen our hotel for your stay in Vienna but we are feeling sorry for not having been able to match with your expectations this time!Please be kindly informed that we are available 24/7 for your during your stay so please do not hesitate to contact us in case you are facing any kind of insufficient cleanliness or insects to give us the chance to have closer look onto the situation to remedy the unwelcome and not to our quality promise corresponding situation immediately!It would be our pleasure to welcome you again one day to refute the now gained impressions and to proof you that we are able to deliver the extra-ordinary service for which we are generally known for.With best regards,

Dear Ayako,We want to thank you very much for having chosen our hotel for your stay in Vienna and we are very happy to read that you enjoyed your time with us.It would be our pleasure to welcome you hopefully soon again and we remainwith best regards,

Dear Stefanie,we are glad that we could provide a very nice stay in our hotel and we are looking forward tow welcome you back again soon.With best regardsTomas MojzisRooms Division Manager

Dear Mr. Benjamin,thank you very much for taking your time to provide feedback.We highly appreciate that your particularly mentioned the spacious rooms.Your constructive feedback about the hallways and corridors will help us to improve.It was a pleasure for us to be your host and we are looking forward to welcome you back again soon.With best regards

Dear Amir Reza,thank you very much for taking your time to provide feedback.We are glad that we could provide an extraordinary stay and we highly appreciate your feedback.With best regards

Lieber Ahmed,wir bedauern sehr, Ihren Erwartung nicht gerecht geworden zu sein, würden Sie aber dennoch gerne um ein ausführlicheres Feedback bitten, damit wir Ihre Meinung besser nachvollziehen und bestenfalls entsprechende Maßnahmen setzen können, da Ihre Bewertung in keiner Weise dem allgemein erhaltenen Feedback über unser Haus und dem gebotenen Service entspricht.Wir freuen uns von Ihnen zu hören und verbleiben bis dahinmit herzlichen Grüßen

Dear Riold,thank you for your feedback.We are glad that we could provide an extraordinary stay and it would be a pleasure for us to be your host again.With best regards

Sehr geehrter Herr Florian,vielen Dank, dass Sie sich die Zeit genommen haben um uns zu bewerten.Wir bedauern, dass wir Ihre Erwartungen nicht erfüllt haben und dass Sie nicht den NH Standard und Qualität erhalten haben die Sie gewohnt sind.Nichtsdestotrotz würden wir Sie gerne wieder bei uns im Hotel begrüßen und wir hoffen, dass Sie uns nochmal eine Chance geben werden sich zu verbessern.Mit besten Grüßen

Dear Bettina,thank you for your feedback.We are glad that we could provide an extraordinary stay and it would be a pleasure for us to be your host again.With best regards

Dear Maria Gabriela Pico,Thank you so much for your perfect rating, which makes us very proud!It is a pleasure to see that you enjoyed staying with us and we hope to have the chance to welcome you soon again!With best regards,

Dear Nissan,Thank you so much for having chosen our hotel for your stay in Vienna.We are very proud having provided you a nice stay experience by having convinced you of our hospitality service in particular and it would be our pleasure to welcome you soon again!With best regards,

Dear janet,Thank you so much for your excellent feedback!We are very proud that you enjoyed staying with us and it would be our pleasure to welcome you (soon) again!With best regards,

Sehr geehrter Herr Florian,vielen Dank, dass Sie sich die Zeit genommen haben um ein Feedback zu geben.Wir sind froh, dass wir Ihnen einen schönen Aufenthalt bereiten konnten und bedanken uns herzlichst für Ihre Reservierung in unserem Hotel.Wir hoffen, dass wir Sie bald wieder in unserem Hotel begrüßen dürfen.Mit besten Wünschen

Dear Susana,thank you very much for taking your time to share your feedback.We are glad to read about your extraordinary stay in our hotel and we appreciate a lot your lovely comment about the hotel location, the comfort in the room and the equipment and especially the nice words about our employees and Peter.We will forward your comment to him and he will be very happy for sure.It was a pleasure for us to be your host and hopefully we can welcome you back again soon.With best wishes

Dear Mahmut Ayberk,thank you very much for taking your time to provide feedback.We are glad that we could provide a very nice stay in our hotel and we are looking forward to welcome you back again soon.With best wishes

Dear Nikita,thank you very much for taking your time to provide feedback.We are feeling deeply sorry that you gained you the impression to be treated in an unwelcome way. As a feedback like this does not comply with our high service standards and our hospitality service for which we were generally known and appreciated for, please rest ensured that the described situation will be analyzed internally and necessary steps taken accordingly.Please accept our sincerely apologize regarding not provided cleaning service on one day. This is for sure not the high quality standard which we are trying to achieve every day.The A/C is working with a central system and it will be turned on only if a certain temperature is reached outside during a certain period of time.The bed sheets are changed every third day or upon request and the towels only if they are not hanging as we are a sustainable company and trying to avoid to pollute the environment unnecessary.As we can do it better for sure, we hope you will give us a chance to improve and that we can welcome you back again in our hotel to be your host.With best wishes