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Beoordelingen van The Union Club of British Columbia

3 out of 5
The Union Club of British Columbia
805 Gordon Street, Victoria, BC

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 150 van 297 beoordelingen" "
Gastenscore: 8 - Goed. 97 van 297 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 297 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 297 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 297 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wayne

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Min op 13 mei 2024
We are pleased to see you enjoyed your stay and hope to see you again!

8/10 – Goed

Marilee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would have appreciated having a coffee machine in the room.
2 nachten verbleven in april 2024
Reactie van Grace op 4 mei 2024
Thank you for your review! We do have freshly brewed coffee and tea available for all guests in the reading room, but understand the convenience of a coffee machine in the room. We hope you enjoyed your stay otherwise!

4/10 – Matig

Joseph

Reisde met een groep, Reisde met familie
Negatief: Personeel en service, voorzieningen
Yes to rats, no to hats. So first off I would like to say this hotel has comfy beds and is in a perfect location. The stuffiness, and the fact they did not want us there, was off putting. I am not young, I am 43, but when I walked in the door I felt like a teenager breaking into my grandparents library. We followed the dress code, but it would shift slightly based on who we were. An example of that was that they specifically did not allow baseball caps. So I wore a jaunty newsboy hat. I was approached by staff, "We do not allow hats in the Union Club." Ok, then say that in your rules. "We do not allow hats", is much easier and clearer statement than saying we do not allow a specific hat. Then walks in a 70 , probably member, wearing a terrible and cheap looking tan ball cap. He walks in, sits down, no one says anything or approaches them. We saw a few examples of that. 70 guy walking in wearing all sweats, but we couldn't wear nice sneakers. Double standards, cause kids these days. Every time we walked in the wait staff, would look at us like we broke in and were not in the right place. Then would simply ignored us. Even when I was able to flag the waiter down he walked away before my wife could order a drink, which then we had to stop him to ask for her order. Definitely had an error that woman should better be seen. The drink was amazing though, best Old Fashioned I had on the trip. Exterminate the mice, you are a place with food. Traps aren't enough.
2 nachten verbleven in april 2024
Reactie van VIC op 15 apr 2024
Hi Joseph. Thank you for taking the time to send us a review. This is certainly not the atmosphere we strive to provide and I do apologize to both you and your wife that this was your experience. I have shared your comments with our staff and followed up on the issues that you have shared.

8/10 – Goed

Vinodh

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What did we like: 1) Located right in the Victoria downtown. If you arrive by Ferry, you can walk to the hotel. 2) Royal BC Museum, Legislative assembly of British Columbia, Fisherman's Wharf, Victoria Pier, Miniature World, Empress Hotel National Historic Site of Canada, Government Street and Victoria Bug Zoo are all walkable from the hotel. 3) The check-in time was 4 pm. We arrived at 10:15 am. We went to the hotel to ask them to hold our luggage. But they told us the room is ready and we can check-in if we want. So, we got our room keys at 10:15 am itself. 4) The lady at the reception was super nice and very helpful. Customer service was quite amazing. What didn't we like: 1) We paid $20 (Canadian dollars) per day for parking, but we got a parking spot in a public garage that is a few blocks away. The problem is, it is a gated parking lot and there is no attendant on the weekends. The hotel has only two key cards to go in or out of the garage that is a few blocks away. So, every time you have to take your car out or to park it during weekends, you have to go to the hotel and get the keycard from the reception and then bring it back immediately (because they have only 2 access cards). 2) There is no Microwave in the hotel room. 3) If you do not wear formal shoes and buttoned up shirts with a collar, you cannot use their on-premise restaurant or reading area. But they do have some shoes and shirts that you can borrow if you want to use these facilities.
2 nachten verbleven in maart 2024
Reactie van VIC op 3 apr 2024
We are so pleased that you enjoyed your stay! I have shared your comments with our team. We hope your travels bring you back to the city soon.

8/10 – Goed

Susan

1 nacht verbleven in maart 2024
Reactie van Grace op 15 apr 2024
We are pleased to see you enjoyed your stay and hope to see you again!

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great classic building, very friendly and helpful staff. Close to everything downtown. Will stay again
2 nachten verbleven in maart 2024
Reactie van Min op 12 mrt 2024
Good day Kevin,Thank you for your warm review. We are so glad that you enjoyed the stay with us and had a good experience. We look forward to welcoming you again.Have a great day.Sincerely,

10/10 – Uitstekend

JOHN

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
The parking was a hassle
3 nachten verbleven in maart 2024
Reactie van VIC op 7 mrt 2024
Thank you for your review. We are pleased you enjoyed your stay at the Inn. We realize the off-site park-ade is not ideal and do apologize that it was inconvenient.

10/10 – Uitstekend

Gayle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were amazing. The property is so quaint and the original artwork in common areas was impressive. I would recommend mentioning to guests that there is a dress code for the dining room. I was in town for a running race and had not brought anything other than jeans, a nice sweater and my Blundstones.
2 nachten verbleven in februari 2024
Reactie van VIC op 19 feb 2024
Thank you Gayle! We are so pleased you enjoyed your stay. I have shared your comments with our team.

10/10 – Uitstekend

Aaron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
What a nice place! Close to everything and not too expensive for where it is
1 nacht verbleven in februari 2024
Reactie van VIC op 19 feb 2024
Thank you for staying with us, Aaron! We are pleased that you had a great stay and hope to see you again.

10/10 – Uitstekend

Ariane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay. Great dining options and friendly staff. Property is very historical.
1 nacht verbleven in januari 2024
Reactie van VIC op 24 jan 2024
We are so pleased that you had a great stay. I have shared your kind review with the staff. We hope to see you again!

10/10 – Uitstekend

Ian

1 nacht verbleven in december 2023
Reactie van VIC op 3 jan 2024
We are so happy that you enjoyed your stay! Thank you.

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Vic op 21 nov 2023
Thank you for your review. We are so pleased that you enjoyed your stay and hope to see you again soon!

8/10 – Goed

Piers

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Vic op 2 sep 2023
Thank you for staying with us!

8/10 – Goed

Anne

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in augustus 2023
Reactie van Vic op 23 aug 2023
Thank you for staying with us and for leaving us a review.

6/10 – Redelijk

Edward

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Great liocation, but the room did not match the description or photos and was in need of a refresh. The common areas were nice, but the smell of fish from the resturant could be smelled throughout the common areas and first floor. Friendly staff, nice reading room.
3 nachten verbleven in augustus 2023
Reactie van Vic op 23 aug 2023
Thank you for takign the time to leave us a review. we were pleased you like the location. Every room at the inn is unique. I have shared your comments with our team.

10/10 – Uitstekend

Manish

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A clean and well kept property. Has preserved Victorian heritage and abound in classic style. Must have experience
1 nacht verbleven in augustus 2023
Reactie van Vic op 15 aug 2023
We are so pleased that you enjoyed your stay and our heritage building. We hope the rest of your trip was fantastic! Thank you for your review and for staying with us.

8/10 – Goed

John

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mice and expensive
Charming building but full if mice on 1st floor. Great coffee/tea service, reading room, library, and locker rooms. Big room but pricey on value.
1 nacht verbleven in juli 2023
Reactie van Vic op 30 jul 2023
Thank you for your review. We are pleased that you enjoyed the historic building and the Parliment View King room.

10/10 – Uitstekend

Mark

3 nachten verbleven in juli 2023
Reactie van Vic op 5 aug 2023
We are very happy that you had a great stay and we hope your travels bring you back to Victoria soon! Thank you for your review and for staying with us.

8/10 – Goed

Irene

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Like = Quiet property, friendly staff, location to harbor Dislike = stairs to get to the front door were a bit difficult with luggage.
2 nachten verbleven in juni 2023
Reactie van Vic op 14 jul 2023
We are please that you had a good stay. If you find yourself in Victoria again, we do have a ground level entrance to the elevator. Thank you for staying with us!

8/10 – Goed

carmel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Vic op 12 jul 2023
Thank you for your review!

10/10 – Uitstekend

Kate

1 nacht verbleven in juni 2023
Reactie van Vic op 8 jun 2023
Thank you for staying with us! We are very pleased you had a great stay.

10/10 – Uitstekend

Tony Hung

1 nacht verbleven in juni 2023
Reactie van Vic op 7 jun 2023
We are very happy that you enjoyed your stay. Thank you for your review!

10/10 – Uitstekend

Katherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So convenient to Harbour Air terminal and all of downtown area. In a safe location. Loved the hot coffee in the morning. Very comfortable accommodation and the staff were amazing. I will return.
2 nachten verbleven in juni 2023
Reactie van Vic op 7 jun 2023
Thank you for your lovely review! we are pleased that you had a great stay and have shared your comments with our team. Looking forward to welcoming you back the next time you are in the city.

10/10 – Uitstekend

Fred

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great pkace
1 nacht verbleven in juni 2023
Reactie van Vic op 4 jun 2023
We are very happy that you enjoyed your stay and hope to see you again!

10/10 – Uitstekend

DAVID

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has character.
4 nachten verbleven in april 2023
Reactie van Vic op 2 mei 2023
We appreciate your review and are happy you enjoyed your stay!

10/10 – Uitstekend

Dawn, Prince George

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful boutique hotel. Old world charm with new world amenities within or nearby. Take note of the stairs in the picture as the entrance is not clearly marked. The hotel staff were all amazing. I enjoyed riding in the oldest elevator in Victoria. Room/bed were clean and comfortable and the location is perfect. I would definitely stay again.
1 nacht verbleven in april 2023
Reactie van Vic op 2 mei 2023
Thank you for staying with us and for your lovely review! I have shared your comments with our team. We hope your travels bring you back to Victoria soon.

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Time warp in a good way. Club members were welcoming. Great location
2 nachten verbleven in april 2023
Reactie van Vic op 26 apr 2023
Thank you for your review- we are pleased that you enjoyed stay!

8/10 – Goed

Garry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A lovely little hideaway leaving one feeling very comfortable with fantastic service, friendly, respectful and very helpful staff.
4 nachten verbleven in april 2023
Reactie van Vic op 26 apr 2023
Thank you for your kind words about the staff. I have shared your comments with them. We hope to welcome you back another time!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the location and the front desk staff were very helpful with restaurant recommendations. Everyone there was professional and welcoming. Experience was first rate.
2 nachten verbleven in april 2023
Reactie van Vic op 21 apr 2023
Thank you for your kind words about the service from the staff! I have shared with the team. we appreciate you staying with us and hope to see you again.

10/10 – Uitstekend

Dorothy

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was so great. The staff were all incredibly friendly and helpful. The location was amazing along with the character with such an old hotel! Having the original elevator with metal grates and wooden door was so fun! We really enjoyed our stay!
3 nachten verbleven in april 2023
Reactie van Vic op 21 apr 2023
We are so pleased that you enjoyed your stay! I have shared your kind words with our staff. We hope your travels bring you back to the city again soon.

10/10 – Uitstekend

Bonnie, North Saanich

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet stay.
1 nacht verbleven in maart 2023
Reactie van Vic op 11 mrt 2023
Thank you for your review Bonnie! we are pleased that you had a nice stay and we hope your travels bring you back to Victoria soon.

10/10 – Uitstekend

kimberly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centrally located, great staff, and a really nice, comfortable room with a view!
1 nacht verbleven in februari 2023
Reactie van Vic op 24 feb 2023
Thank you for your kind words about our staff! We are pleased you enjoyed your stay.

10/10 – Uitstekend

Rick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Most hotels in this price range provide a couple of bottles of water - not here. No drinking glasses, only wine glasses. No alarm clock and the robes are really worn and frayed. Having said that, it's a beautiful property, staff is excellent and the location is great. My gripes are minor, just saying they could up their game a bit.
1 nacht verbleven in februari 2023
Reactie van Vic op 19 feb 2023
Thank you for your review Rick. The new robes have arrived and we hope to see you again!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not as expected
Thin walls, unaccompanied children, and no staff available to address it. It just wasn't a place to sleep. For place with rules that include a dress code, I expected a better experience. The room was also dirty and the walls had improperly patched holes and scapes everywhere.
1 nacht verbleven in december 2022
Reactie van Vic op 26 dec 2022
Thank you for taking the time to give us your feedback. We have addressed some of your concerns and apologize that your stay was not restful.

10/10 – Uitstekend

Mohammad

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Gary, Kelowna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was fine. The only downside was that .... the only parking available for guests is either on the street if you can find a paid spot or some distance away in a public parkade.
2 nachten verbleven in augustus 2022
Reactie van Vic op 15 sep 2022
Thank you for taking the time to leave us a review. We hope to see you again the next time your travels bring you to Victoria.

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great to stay in such a wonderful heritage property and a wonderful experience
2 nachten verbleven in augustus 2022
Reactie van Vic op 15 sep 2022
Thank you for your kind review. We are so pleased that you enjoyed your stay and we hope to see you again!

4/10 – Matig

Jason

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel is historic but with that comes the challenges of older buildings, no a/c, antiquated and tiny elevator, tiny room and small bathroom. Would have been good to know ahead of time that there is a strict dress code that goes with this being a private club. Parking was a couple of blocks away and only accessible in the evenings with a pass from the front desk.
1 nacht verbleven in juli 2022
Reactie van Vic op 3 aug 2022
Thank you for taking the time to leave a review.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great historic hotel. Beautiful inside and the patio dining was great.
1 nacht verbleven in juli 2022
Reactie van Vic op 26 jul 2022
Thank you for your kind review! We are so glad that you had a great stay. We hope to see you again.

6/10 – Redelijk

Judith

Reisde met partner
Positief: Netheid, personeel en service
Beautiful architecture. Property was obviously a grand inn/club in its day. Has become a little tired. Some of the furnishings were not to the standard one would expect, especially in the room. Staff was very nice and helpful.
1 nacht verbleven in juli 2022
Reactie van Vic op 17 jul 2022
Thank you for your kind words about our staff! We appreciate your review and will take a look at the furniture. We hope to see you again.

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unique club atmosphere. Rooms and finishings were a bit retro sort of old school, but very comfortable. The only small issue is that if you have a vehicle to park, the parkade is a couple of blocks away. It is very secure so no issues that way, just a bit of a walk to get there.
1 nacht verbleven in juli 2022
Reactie van Vic op 16 jul 2022
Thank you for your kind words. We are so pleased that you enjoyed your stay!

8/10 – Goed

Candace

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a big like staying at the Empress, but quieter. I loved that the windows opened fully. It is a very old world kind of place with an extensive art collection. The food in the dining room is quite good. It is a little odd not having coffee in the room as you have to wait until 7 am or go out. It is a membership club foremost and they are serious about the dress code. An interesting experience and I would stay here again.
4 nachten verbleven in juli 2022
Reactie van Vic op 15 jul 2022
Thank you very much for your kind review. We are so pleased that you enjoyed your stay with us.

8/10 – Goed

Dan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is classic Victorian style
1 nacht verbleven in juni 2022
Reactie van Vic op 18 jun 2022
Thank you staying with us! We are so glad you enjoyed our heritage building.

6/10 – Redelijk

Jocelyn

Positief: Netheid
Probably wouldn’t stay here again, room was lovely but no coffee maker in room, had to carry our luggage up stairs to get into the building, parking was off site.
1 nacht verbleven in mei 2022
Reactie van Vic op 18 jun 2022
We are glad you liked our room. Thank you for taking the time to let us know what we could do better to make your stay more comfortable.

6/10 – Redelijk

Richard

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Historic but smells
Hotel was beautifully decorated however the building and room smelt. The historic elevator was fun to use. The rooms were less than average and lacked many amenities of hotels.
1 nacht verbleven in mei 2022
Reactie van Vic op 18 mei 2022
Thank you for your review. We would love to discuss further with you.

10/10 – Uitstekend

Elvie

1 nacht verbleven in april 2022

6/10 – Redelijk

Rob

Zakenreiziger
Positief: Netheid, personeel en service
Needs room updating and in-room coffee makers would be nice. I appreciate the age of the building but the rooms and furniture are very dated.
1 nacht verbleven in april 2022
Reactie van Guest Services op 1 mei 2022
Thank you for sharing your thoughts with us! Because we are a heritage building, our furniture and décor is meant to maintain that feeling rather than modernize it, but it is very fair that that would not be to everyone's tastes! Your suggestion for in-room coffee rather than the coffee served to all our guests in our reading room has been passed on to management.

10/10 – Uitstekend

Corey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2022

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2022

8/10 – Goed

Kim

4 nachten verbleven in maart 2022
Reactie van Guest Services op 10 apr 2022
Thank you very much for your review! We hope you can stay with us again.