We - a Swiss family with a son (14) stayed 3 weeks - July 3 to 25, 2015 - in a rented appartment in Levels Furnished Living. We have really appreciated its location, equipment (e.g. kitchen) and cleaning services. The ratio quality/price is high. The pool and terrasse were appreciated as well. We definitely recommend this appart-hotel and will enjoy to return for a future visit in Vancouver.
Great location, friendly staff, clean rooms, well equipped kitchen, lovely pool and hot tub (plus gym, sauna and steam room - though we didn't use these!)
Staff make the hotel top notch. We love having a kitchenette, laundry and spacious units.
This is our second stay, and weâre booked for another one. Easily a great stay, location is convenient and close to shops and great dining.
Nice extra large suite, very good location. Our issue with this place was that we had a reservation for 4 people and everything was set up for 2. We had to call the front desk for blankets, pillows, towels, shampoo (and other amenities) for the 4 of us. We had to prepare the sofa bed for the other 2 people, too.
The property is clean and huge, dully functional. Location is great and nearby restaurants and walkable to train station. The only issue is lifts were broken and only 1 is working causing soem delays whole day with visitors traffic amd housekeeping carts.
The amenities are great at this property, especially the gym and pool area. I appreciate that itâs Vancouver so you canât expect very spacious rooms but the rooms here are smaller than usual for a Vancouver hotel. The cleanliness is also questionable as the curtains in my room had very suspicious stains on them 6 inches away from the bed. The customer service is also very slow. I had booked a room for three staff and only got towels for two. I called multiple times and it took over 1.5 hours to get it.
The staff make this property amazing. Very helpful and speedy. They upgraded our room to a townhouse, theres just 2 of us and our dog and its huge, 2 floors. We will definetly be back to stay next visit.
Had smells of body odour in bedroom. Called front desk then they told us to contact housekeeping. When talking to housekeeping made they us wait until housekeeping to come up to the room for 20 minutes to inspect. They said they smelled nothing and made us wait in the smelly room for over half an hour again to prepare another room being it was well past 4pm.
We thoroughly enjoyed our stay here. The entire staff were not only very professional but made us feel at home. The room was extremely clean and had every acccomodation we could want. Weâre so happy that we chose this hotel. : )