Dear Philippe, Thanks for your feedback. Our location is just around 10 minutes for driving to downtown and we have bus station right in the front of the hotel so we think it will be not too hard to travel around the town. Please let our front desk know so we can provide more travel information to you. Thank you,

Dear Jeremie, We always love hearing from our guests. Thank you for letting us know the room situation which you stayed. We apologize for any inconvenience during your stay. As you know, you always can let our staff know to assist you right away when you stay with us.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Dear Guest, Greetings for the day! Thank you very much for taking the time to review our services. Every point mentioned by you is duly noted and we will work on improving our services.

Dear Guest,Greetings for the day!Thank you very much for taking the time to review our services. Looking forward to seeing you again.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Every point mentioned by you is duly noted and we will work on improving our services.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Dear Guest, Greetings for the day!!! Thank you very much for taking out the time to review our services.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Every point mentioned by you is duly noted and we will work on improving our services.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. We have duly noted your points and we will work on improving our services.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Every point mentioned by you is duly noted and we will work on improving our services.

Thank you for the high rating and time sharing your experience with us. We are looking forward to seeing you again.

Dear Guest,Greetings for the day!!!Thank you very much for taking out the time to review our services. Looking forward to see you again.

Thank you for the high rating and time taking to share your experience with us. We are looking forward to seeing you again.

Thank you for taking the time to share your experience with us. We are more than happy to accommodate you again. Have a wonderful day!

Thank you very much for taking out the time to review our services. It was a pleasure serving you and I am glad to know that your stay was comfortable. Looking forward to welcome you again in future. Thank you for the amazing feedback.

Hello Dear Guest, I am sorry to read you are disappointed by your stay with us. Housekeeping don't clean the rooms during the stay of the Guests due to Covid-19 restrictions. Guests are informed upon check-in to call the Front Desk in the morning and ask for anything they need, including clean bed sheets and towels: housekeeping will deliver all the items after lunch. I am sorry your coffee machine was not working properly: I wish you had contacted Front Desk and let us know: we would have sent someone to fix it or replace it. Kind Regards.

Hello Dear Guest, Thank you for your review and for rating us "5 out of 5"! I am glad you enjoyed your stay with us and had a good sleep. I hope you will come back soon: we are looking forward to welcoming you again! Kind Regards.

Hello Dear Guest, Thank you for your review and for rating us "5 out of 5"! I am glad you enjoyed your stay and found our price a good value for your money. I hope you will come back soon: we are looking forward to welcoming you again! Kind Regards.

Hello Dear Guest, Thank you for your great review. I am glad you enjoyed your stay with us in your nice and clean room and loved our convenient location, with stores, restaurants and coffee shops. And we are next door to the PNE! I hope you will be back soon: we are looking forward to welcoming you again! Kind Regards.

Hello Dear Guest, Thank you for your nice review and for rating us 5 out of 5. Please come back soon: we are looking forward to welcoming you again! Kind Regards.

Hello Dear Guest, Thank you for your review. I am glad you enjoyed your stay in your accessible room. Please come back soon: we are looking forward to welcoming you again! Kind Regards.

Hello Dear Guest, Thank you for the nice rating. I am glad you enjoyed your stay in your clean and spacious room. I am sorry the location was not up to your expectations: we are in a residential area with a lot of restaurants and coffee shops; we are next to the PNE, with a beautiful park and Playland, which is now open from Thursday to Sunday; we have a bus stop in front of the hotel, with buses running to and from downtown. I hope you will come back again soon: we are looking forward to your next visit. Kind Regards.

Hello Dear Guest, Thank you for your review and for giving us a nice rating. I am glad you enjoyed your stay with us! The hotel is old, but we keep it very clean and functional! I hope you will come back soon: we are looking forward to welcoming you again. Kind Regards.

Hello Dear Guest, Thank you for the nice rating! I am sorry our wi-fi was not up to your expectations: please consider it is a complimentary service and it is not meant to stream a movie or to do heavy downloads. Anyway, we are looking into options to improve it. Please come back soon: we are looking forward to welcoming you again! Kind Regards.

Dear Benoit, Thank you very much for giving us a nice rating! I am glad you enjoyed your stay with us and I hope to see you again soon! We are all looking forward to welcoming you! Kind Regards.

Hello Dear Guest, Thank you for your review and for letting us know you enjoyed your stay with us in every aspect. We are looking forward to welcoming you again soon! Kind Regards.

Dear Amy, It's great that you like our room and services. See you soon in another one. Thank you.

Dear XIN, Thanks for giving the feedback to us and let us know about the noise from the street. At the front desk, you also can ask us to have the earplugs otherwise you can ask for a room move in quiet area if it' s available.

Dear Alberto,We are sorry for the situation when you booked the room with us. Originally, the reservation was booked with different room type. You picked the one with no view and 2 queen beds. That is not accessible room and there was no comment from you that you need to have accessible room at all. In this case, if you booked with the accessible room, of course, we would have it for you. At checking in, we just know at that point you need accessible room. Our agent has informed you about the room and been flexible for you to cancel the reservation without penalty. Moreover, room was booked with third party, so you have to cancel through the third party too. We can't cancel it from our side. Even we cancel it, you still get charge from third party. And our agent was pretty clear with you about that. We are sorry that you didn't have good experience; however, to minimize the problem like this, in future, you always can give us a call to check if the room you book meet what you need. Thanks for your feedback.

Dear Nadia, Thank you so much for the review. We are glad that you like our renovated room and have great experience with us. We hope to host you more every time you go to Vancouver. Thank you.

Dear Daisy, Thanks for leaving us a positive review and it's great to know that you like our location. Additionally, we are so sorry for the noise from next door. You always can let our front desk know to assist you in this case. Anyway, thanks for let us know and see you in another trip.

Dear Kevin, We are glad that you enjoyed the stay. See you in another one.

Dear Sridevi, Thank you for 5 star review. We hope to see you in another trip to Vancouver.

Dear Anne, Thank you for 5 star review. We are glad that you enjoyed our room and felt it comfortable. At Atrium Inn Vancouver, we always tried our best to provide the best service to the guests. So we hope to welcome you again in another trip.

Hi Mark, It's awesome to see you here. We are so happy that you enjoyed our services. Thanks for your 5 star review gain. See you soon in the next bookings.

Dear Mark, Thanks for your feedback to us. At Atrium Inn, we have 24 hour front desk service. So, if you need any further assistance, please let us know right away so we can have maintenance come and check for you. We hope to see you again soon! Thanks for staying with us

Dear Adriana, Thank you so much for your heartfelt review! We are delighted to have you here, and your kind words mean the world to us. The entire team here sends you warmest wishes , and we want you to know that we love to have you and your family member! Guests like you inspire us to continually improve and provide the best service possible. We look forward to hosting you again whenever you return to Vancouver.

Dear Mary, Thanks for positive review. It's nice that you like our location. Hope you also enjoy our breakfast in the morning. Thank you.

Dear Lynne, It's great that you like our breakfast. Recently, we update the new items daily. So our inhouse guests have a chance to enjoy different options daily. Hope you can stay longer for that experience. Best regards,