4/10
Requested room on first floor when made res. The man at FD said none available. when I arrived at check time +15min.. Couldn't find my IHG account even with correct email and member number. I had to call poorly spoken person to get account fixed. Number and email were correct... couldn't log in with IHG.... very common with them. Then I found they had deleted all my "points". So, I'm mr Nobody with no points ! It's a small town but I'll go to a different place next trip!
Wm
Séjour de 1 nuit en juillet 2025