Appartementen in Ugny

'We had to follow up with the host for check-in instructions upon arrival, which caused an unexpected delay. The initial communication was also confusing, and there was a discrepancy regarding the cleaning fee compared to what was shown in the booking. Unfortunately, it took several attempts to get clarification, and the response times were slow. After eventually settling the issue, we received the check-in details. The process was frustrating and far from smooth. That said, the apartment...

'SCAMMER ALERT I arrived at this property after traveling for 5 hours to Luxembourg to have no check in instructions or have any ability to contact the host. The number and contact they provided were disconnected and I asked residents at the apartment complex about the rental unit and they shared they did not know who the owner was and that others had issues before. EXPEDIA did right by me and put me into another hotel and helped with my expenses. USE EXPEDIA, but do NOT book this location. '

'The host is not capable to communicate'

'Kommunikation war mühsam, trotz schriftlicher Kommunikation via Hotels.com-Chat wurden wir von einer Mitarbeiterin zwecks CheckIn angerufen um einen Termin zu vereinbaren. Dieser muss 30min vor Ankunft erneut telefonisch bestätigt werden. Nur um dann zu erfahren, dass der Schlüssel in der Box deponiert ist. Informationen betreffend Checkout haben wir 6Stunden nach Checkout-Termin erhalten.. Bad, insbesondere Dusche sind stark verkalckt ansonsten sauber. Zentrale Lage in Dudelange.'

'Heerlijke paar dagen gehad in Livange, hele vriendelijke mensen van wie het appartement is. Rustige buurt en mooi en schoon appartement'

'Tout c’est très bien passé: le message de hôte est clair, l’arrivée simple à l’horaire libre. Tout est parfaitement propre. Petite attention agréable de la part du hôte : bouteille du vin au réfrigérateur. Saune et spa comme sur l’annonce, bien propres. L’aménagement sympathique. Vraiment bien pensé en détailles pour passer un agréable moment en couple. Bravo et 5 étoiles sans hésiter !'