Thank you Drew for your great review, we hope to see you back soon!!

Thank you Drew for your review, we hope to see you back soon!

Thank you Juan for your great review, we hope to see you back soon!!

Thank you Miroslaw for your kind review, we are glad you had a great time, hoping to see you back soon!

Thank you Melissa for your kind review, it was our pleasure to have you here!We are glad you enjoyed your stay, hoping to see you soon again!!

Gracias Digna por tu amable comentario, esperamos verte pronto de vuelta!!

Thank you very much Alexander for your review, we are glad you enjoyed your time with us!Hope to see you back soon!!

Thank you very much, we hope to see you soon!!It was our pleasure to have you here!

Thank you for your kind review, we hope to see you back soon!!

Muchas gracias Marco por tus comentarios, nos sirven mucho para seguir mejorando nuestro servicio e instalaciones.Nos da mucho gusto que hayas tenido una estancia agradable con nosotros, esperamos vertw pronto de vuelta!

Thank you very much Hussein, it was our pleassure to have you around! we hope to see you back soon!

Gracias Rafael por su comentario, nos ayuda mucho a mejorar nuestro servicio y a seguir trabajando para brindarles la mejor atención!

Muchas Gracias Brianna por tu comentario y por el tiempo que tomaste en hacerlo, es de mucho ayuda para nosotros! Esperamos verlos pronto nuevamente!

Dear Zachary, we are really sorry that your experience was not as you expected, we'll keep in mind all your observations since this is really important for us to keep improving our facilities and our service!Thank you for choosing us as your destination!Kind regards!

Muchas gracias Josselin por tu comentario, agradecemos mucho su visita y esperamos verlos pronto de vuelta con nosotros!!

Than you Christine for your kind review, we are glad you had a great experience, and we hope to see you back soon!! It was our pleasure!

Thank you very much Lindsey for you kind review, we are really glad you had a great experience at our property, we are hoping to see you back soon!Kind regards!!

Thank you Hai Au for your review, we are very sorry that your experience wasn't what you expected, all your comments are very helpful for us in order to keep improving our services and facilities, to bring you the best experience!Kind regards!

Muchas gracias Silvia por tu comentario, es un placer haberlos tenido con nosotros! esperamos verlos pronto de vuelta!!!

Thanks for taking the time to give us a review! All your comments are important for us! Hope see you here soon.

Dear Michael thank you for your review, it was our pleasure to have you here! we hope to see you back soon!!

Muchas gracias Jean-Louis por su amable comentario, nos da mucho gusto que hayan disfrutado su estancia con nosotros! esperamos verlos de vuelta muy pronto!

Dear Fredrik, thank you very much for you kind review, we are glad you had a great experience with us, and we are happy you are back again with us! it is our pleasure to have you here! We hope to see you back any time you want! in this paradise!

Dear Ronnesha, we are very sorry to read about your experience at our property. Starting from April we had a major change on administration and staff, and also we are finishing the makeover of the hole property. We are improving all the facilities but more important to us, the service to our guests!Please let us know if you are coming to Tulum so we can offer you some drinks on behalf of the team and show you all the new improvements!We thank you for coming, and hope to meet you soon!

Dear Justin, we are sorry your experience at our hotel wasnt what you expected.Starting from April, we had major changes on Administration and staff, and also we are working on the makeover of the hole property.On behalf of the Alquimia Team we offer you an apology and hope to meet you soon! Thank you for choosing us!

Hello Rupen! We are so glad that you had an amazing time with us! Hope you can visit us another time. We are always at your service.

Estimado Edgar, lamentamos que tu experiencia no haya sido lo que esperabas, a partir de abril hicimos cambio de personal y de Administración; así mismo nos encontramos en remodelación para mejorar todas las instalaciones y áreas del hotel; si te encuentras en Tulum en un futuro próximo te invitamos a dar una vuelta y conocer lo nuevo que estamos ofreciendo a nuestros huéspedes, nos encantaría invitarte un trago y mostrarte! Esperemos puedas darnos otra oportunidad! Saludos cordiales de parte del nuevo equipo de Hotel Alquimia

Buenas tardes, lamentamos que su estadía no fue lo que esperaba. Le comento que en este momento nuestras instalaciones se encuentran en perfecto estado y esperemos que en un futuro pueda visitarnos de nuevo para que así pueda ver dicha mejora. Estaremos siempre a su servicio.

Good afternoon, We are very happy that you had a wonderful time with us! We will be always at your service and we will be so excited to have you again in the future. Thank you very much!

Good afternoon, We are very sorry that your stay wasn't what you expected. At the moment, the installations are in perfect conditions and we hope you can make a reservations with us again in the future, so you can see all the improvements. The restaurant and bar will be open all year. We are always at your service.

Dear Dean, we are sorry to read you had this experience, starting from April 2022 we had a major change at Administration and staff and also we are finising with the makeover of the hole property, we are making a lot of improvements on the facilities but more important in our service as our guests are the most important thing to us!Thank you for your review and we hope to meet you soon!