B&B in Tramhalte Linde

'They cancelled my booking, i only found out after i traversed Brussels to the property. To cancel, they messaged on WhatsApp from a french number (we are in Belgium) . They told me an unknown company name and said booking cancelled - they didn’t explain who they are so I didn’t know what it was about and assumed it was a scam. they would not reply to me when i asked for explanation. I had to chase them for a refund through the app in the end. It feels like a scam '