2/10 – Ontzettend slecht
Valery R.
5 okt 2025
Positief: Netheid
The apartment itself was clean - yet dated. The picture in advertisement needs to be updated to reflect the current condition. We booked 2 months in advance but arrived to be in the middle of a construction zone as all the other apartments were being renovated and the arrival of the construction team became our alarm clock at 8a each morning. The light on the staircase was out and when I reported it, I was told the by our contact at Cocoonr that they were not responsible but would let the building manager know - the light was never fixed - so I had to use my cellphone flashlight to see my way up/down the staircase which was challenging as I have a disability and I use a cane - and made sure I was indoors before 8p to keep from falling up/down the dark staircase. The final straw was when the construction team knocked on the door to look around the apartment - I assumed because they were planning renovations there as soon as we left. We left Les Cordeliers after that because we did not feel safe with so many construction workers coming in/out daily and having the two other doors to the building being left wide open while they they worked througout the entire building. We asked Cocoonr to place us in a different accommodation - we were told nothing was available, so we moved ourselves which even after being credited for our early departure for the nights we did not stay, it still cost us an additional 100 over what we had originally paid for the VRBO accommodation.
Valery R.
10 nachten verbleven in september 2025
