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Diamond Hotel

2.0-sterrenaccommodatie
Hotel met een 24-uurs receptie in Torquay

Kies datums om prijzen te bekijken

Beoordelingen

6,4 op 10 –

Populaire voorzieningen

  • Receptie 24/7
  • Parkeerplaatsen beschikbaar
  • Gratis wifi

Over deze buurt

Kaart
27 Croft Road, Torquay, England, TQ2 5UD

Lokaal vervoer

  • Torquay Station - 14 min. wandelen
  • Exeter (EXT-Internationale luchthaven Exeter) - 43 min. rijden

Over deze accommodatie

Diamond Hotel

Hotel in Stadscentrum van Torquay
Diamond Hotel biedt onder andere een gratis continentaal ontbijt. Ga het net op via gratis wifi in de gemeenschappelijke delen.
Andere voordelen van dit hotel zijn:
  • Parkeerplaatsen ter plaatse, een 24-uurs receptie en meertalig personeel
  • Rookvrije accommodatie

Gelijkaardige accommodaties

Restaurant
Abbey Sands Hotel
  • Zwembad
  • Bubbelbad
  • Huisdiervriendelijk
  • Gratis wifi
8.2 van 10, Zeer goed, 871 beoordelingen
De prijs is € 45
inclusief belastingen en toeslagen
14 dec - 15 dec
Abbey Sands Hotel

Accommodatie-voorzieningen

Internet

  • Beschikbaar in sommige gemeenschappelijke ruimtes: gratis wifi

Parkeren en vervoer

  • Parkeerplekken ter plaatse (toeslag)

Voorzieningen

  • 24-uursreceptie

Gastendiensten

  • Meertalig personeel
  • Schoonmaakservice (wekelijks)

Toegankelijkheidsvoorzieningen

  • Geen lift

Meer

  • Rookvrije accommodatie

Beleid

Inchecken

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: 22.00 uur
Vroeg inchecken is onder voorbehoud van beschikbaarheid
Minimale leeftijd om in te checken: 18

Uitchecken

Uitchecken voor 10.00 uur

Speciale incheckinstructies

De portier of receptionist zal je bij aankomst in de accommodatie verwelkomen.

Toegang tot accommodatie

Bemande receptie

Huisdieren

Geen huisdieren toegelaten

Kinderen en extra bedden

Kinderen zijn welkom.

Betalingsmethoden

Belangrijke informatie

Algemene info

Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag worden aangerekend.
Tijdens het inchecken dien je in het geval van incidentele kosten mogelijk een geldig identiteitsbewijs voor te leggen en een borgsom in contanten, per bankkaart of kredietkaart te betalen.
Speciale verzoeken kunnen, indien mogelijk, bij check-in worden ingewilligd. Hiervoor kunnen extra kosten worden aangerekend. Speciale verzoeken kunnen niet worden gegarandeerd.
Deze accommodatie accepteert creditcards
Deze accommodatie wordt professioneel schoongemaakt
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de accommodatie. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Overige info

Er zijn geen liften in deze accommodatie
Het beleid van deze accommodatie staat bepaalde reserveringen voor groepsevenementen of groepsfeesten, waaronder vrijgezellenfeesten, niet toe.
Deze accommodatie verwelkomt gasten van elke seksuele geaardheid of geslachtsidentiteit (LHBTI+-vriendelijk)

Accommodatie ook bekend onder de naam

Richmond Hotel Torquay
Richmond Torquay
The Richmond Hotel Hotel
The Richmond Hotel Torquay
The Richmond Hotel Hotel Torquay

Veelgestelde vragen

Zijn huisdieren welkom bij Diamond Hotel?

Nee, assistentiedieren zijn niet welkom bij deze accommodatie.

Hoeveel berekent Diamond Hotel voor parkeren?

Tegen een toeslag zijn er parkeerplaatsen beschikbaar.

Hoe laat kan ik bij Diamond Hotel inchecken?

Inchecken kan vanaf: 15.00 uur; inchecken kan tot: 22.00 uur.

Tot hoe laat kan ik bij Diamond Hotel uitchecken?

Je dient om uiterlijk 10.00 uur uit te checken.

Waar staat Diamond Hotel?

Dit hotel ligt in Stadscentrum van Torquay, op 10 minuten wandelen van Riviera International Conference Centre, Torquay Marina en Princess Theatre. Ook Torre Abbey Sands en Torre Abbey liggen op een kwartiertje wandelen. Torquay Station ligt op 14 minuten wandelen en naar Station Torre is het 16 minuten wandelen.

Beoordelingen

Beoordelingen over Diamond Hotel

6,4

6,8

Netheid

8,4

Locatie

7,4

Personeel en service

4,4

Milieuvriendelijkheid

5,6

Staat van de accommodatie en faciliteiten
Gastenscore: 10 - Uitstekend. 63 van 313 beoordelingen
Gastenscore: 8 - Goed. 94 van 313 beoordelingen
Gastenscore: 6 - Redelijk. 51 van 313 beoordelingen
Gastenscore: 4 - Matig. 42 van 313 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 63 van 313 beoordelingen

Beoordelingen

6/10 – Redelijk

Lotte

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2018

2/10 – Ontzettend slecht

Rob

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
2 nachten verbleven in oktober 2025

4/10 – Matig

Paul

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
2 nachten verbleven in oktober 2025

2/10 – Ontzettend slecht

AnnMarie

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
11 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Donna

Reisde met partner
Horrible
1 nacht verbleven in oktober 2025

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
3 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Loyston

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2025

6/10 – Redelijk

Judy

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2025

8/10 – Goed

Robert, Edmonton

Reisde met partner
Positief: Netheid, personeel en service
Required a lot of up and down climbing to get around
4 nachten verbleven in september 2025

2/10 – Ontzettend slecht

Charlie

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
1 nacht verbleven in september 2025

4/10 – Matig

Lewis

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen
I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
2 nachten verbleven in augustus 2025

8/10 – Goed

sukhwinder

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Excellent service by Hotel Staff
1 nacht verbleven in augustus 2025

2/10 – Ontzettend slecht

Samantha

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
3 nachten verbleven in augustus 2025

4/10 – Matig

Ronald

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
2 nachten verbleven in augustus 2025

6/10 – Redelijk

Sam

Negatief: Netheid
Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
2 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Maureen

Work in progress

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
2 nachten verbleven in augustus 2025

4/10 – Matig

Heather

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
2 nachten verbleven in augustus 2025

2/10 – Ontzettend slecht

Daniel

Reisde met familie
1 nacht verbleven in augustus 2025

8/10 – Goed

Raju

Reisde met familie
Positief: Personeel en service, comfort kamer
Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
2 nachten verbleven in augustus 2025

4/10 – Matig

Bethan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2025

10/10 – Uitstekend

Claire

3 nachten verbleven in augustus 2025

10/10 – Uitstekend

Claire

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
3 nachten verbleven in augustus 2025

6/10 – Redelijk

Nick

1 nacht verbleven in augustus 2025

6/10 – Redelijk

Nick

1 nacht verbleven in augustus 2025

6/10 – Redelijk

Nick

Reisde met partner
Positief: Personeel en service
Great staff really helpful. However hotel is a bit shabby. No food or drink available . Shower a bit temperamental.
3 nachten verbleven in augustus 2025