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Avis sur Cousins Country Inn

3 out of 5
Cousins Country Inn
2114 W. 6th St., The Dalles, OR

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 611 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 268 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 72 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 32 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1001." "

9,0/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

VERCHER

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien
Séjour de 1 nuit en juillet 2023

8/10 Bien

Mike

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kind of dated hotel
Séjour de 1 nuit en mai 2024

10/10 Excellent

Joshua, RIDGEFIELD

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cozy and clean with great service.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Erica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff at front desk. Quick and easy check in.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The person checking me in was very friendly and helpful. The property has an old west vibe and a restaurant. I would definitely stay again.
Séjour de 1 nuit en mai 2024
Réponse de Addie le 23 mai 2024
Thank you, Sandra! We're delighted our reception team made an impression and are thrilled you'd stay again - we look forward to welcoming you back!

6/10 Satisfaisant

melissa, cypress

Dated exterior; clean rooms
Séjour de 1 nuit en mai 2024
Réponse de Addie le 22 mai 2024
Thank you for your visit and your feedback, Melissa; we appreciate knowing what you enjoyed and what you'd like to see improved!

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff both in the lobby as well as the restaurant were cordial and polite. Made my stay enjoyable. Will definitely stay there again. The convenience of having a restaurant and saloon on site makes for an easy stay when in town for work.
Séjour de 2 nuits en mai 2024
Réponse de Addie le 22 mai 2024
We are delighted our team was among the highlights of your stay, and we'll be sure our restaurant team knows how much you appreciate them! Thank you, Manuel, we hope to welcome you again soon.

4/10 Médiocre

Joerg

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very musty smell in the room, old blankets, entrances at a 45 degree angle so you would run into a person exiting the neighbouring room. Bathroom had watermarks on ceing and tub corners, painting was not done well, carpet seemed old and dirty.
Séjour de 1 nuit en mai 2024
Réponse de Addie le 22 mai 2024
Thank you for your stay and your time sharing your experience, Joerg. We're concerned about the issues you noted and disheartened that we may have missed the chance to address them and recover your stay. Please know we'll follow up on the items in the room, and sincerely hope to welcome you again for a more enjoyable experience.

10/10 Excellent

Mona

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for the price
Séjour de 1 nuit en mai 2024

4/10 Médiocre

christopher

Voyage en couple
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
No conditioner, tv remote did no work and hot tub wasn't working
Séjour de 1 nuit en mai 2024
Réponse de Addie le 22 mai 2024
We're so sorry about the unexpected issue with the hot tub, and truly disheartened we missed the chance to address the conditioner and TV remote in your room. We appreciate your patience and your time in letting us know and will follow up with our team. We look forward to exceeding expectations at our next opportunity!

10/10 Excellent

Cris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Addie le 22 mai 2024
We're so pleased you enjoyed your visit!

6/10 Satisfaisant

Christine

Voyage en couple
It was a little small and stuffy and shower not clean looking.
Séjour de 1 nuit en mai 2024
Réponse de Addie le 17 mai 2024
Thank you, Christine! We hope we had a chance to address the shower or discuss alternative rooms for you and extend our apologies if not. When you're with us next, please reach out if anything is diminishing your stay - we'll do our best to resolve it and ensure a great visit! Thanks again.

10/10 Excellent

William, Toledo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Cristina le 17 mai 2024
We're delighted you enjoyed your visit; thank you, William!

8/10 Bien

Keli

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Addie le 16 mai 2024
Thank you, Keli; we're delighted you enjoyed your visit!

8/10 Bien

Collene

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, easily accessible to freeway. Great restaurant on the premises. Room was okay, but dated.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Cristina le 15 mai 2024
Great to see you enjoyed your stay, thank you Ray!

10/10 Excellent

Susan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Liked everything, restaurant was GREAT! Check in was quick and easy, room was large and comfortable
Séjour de 1 nuit en mai 2024
Réponse de Cristina le 7 mai 2024
Wonderful to hear your comments; thank you, Susan!

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Addie le 8 mai 2024
Great to see you enjoyed your visit; thank you, Carol!

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Country cousins was clean, quiet and had a very nice restaurant and bar right in the building. Great for an overnight stop.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carol

Séjour de 1 nuit en mai 2024
Réponse de Addie le 24 mai 2024
Thank you, Carol! Your rating is great to see and we're so pleased you enjoyed your visit; hope to welcome you again!

10/10 Excellent

Wendy

Séjour de 1 nuit en avril 2024
Réponse de Cristina le 17 mai 2024
Thank you, Wendy! We appreciate your visit and your rating and hope to welcome you again soon.

10/10 Excellent

Julianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Cristina le 26 avr. 2024
Thank you for your visit and your rating, Julianne; we hope to welcome you again!

10/10 Excellent

Cascade

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We send employees to the Dalles often for work. it is nice to know we have a place that they are safe and comfortable. It is a wonderful place for them to rest after a long hard day of work.
Séjour de 2 nuits en avril 2024
Réponse de Addie le 25 avr. 2024
Thank you, Cascade! This is such a wonderful compliment; we are delighted your crew feels safe and comfortable with us and we truly appreciate your continued confidence in our hospitality. We look forward to welcoming your employees whenever they are in town; thank you for choosing us!

10/10 Excellent

Forest

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great restaurant. Quiet. Hot tub was fire. Overall success. Two thumbs up.
Séjour de 2 nuits en avril 2024
Réponse de Addie le 23 avr. 2024
We're delighted you enjoyed all we have to offer, Forest; thank you for being our guest and for your great review!

8/10 Bien

Denise

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had extremely loud neighbors or the motel has very thin walls, probably both. Upstairs neighbors had a kid crying every hour, they also sounded like elephants, shook my room at times. I could hear someone snoring all night. Needless to stay I didnt ger much rest!! I even thought about driving home at one in the morning!! It was that bad!!
Séjour de 2 nuits en avril 2024
Réponse de Addie le 23 avr. 2024
Thank you for letting us know about this, Denise. We remain so disappointed we didn't provide a more restful stay for you! We appreciate you letting us know and look forward to ensuring a better experience the next time you're with us. Thanks again.

10/10 Excellent

Erin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! We'll be back.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was better than expected for the price. Got in late and there was no problems. I would for sure stay there again.
Séjour de 1 nuit en avril 2024
Réponse de Cristina le 19 avr. 2024
Thank you, Thomas! We are delighted we exceeded expectations and so pleased you'd return. There is no better compliment than a return visit, and we look forward to welcoming you back!

10/10 Excellent

Tamara

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great find! Very well kept and charming. Super comfortable bed that felt super clean. The best part is that it was built back when they actually cared about what they were building- so you won’t hear hardly anything through the walls, no doors slamming shut, TV noise, snoring…. It was booked full - and yet it was quiet. I hope you have the same experience!
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and cozy room for the family. Very Clean and quiet and close to everywhere we needed to go. We will definitely stay here again when traveling through the area.
Séjour de 1 nuit en avril 2024
Réponse de Cristina le 19 avr. 2024
We are so pleased you and your family enjoyed a cozy, quiet visit; thank you, Sean! Great to hear you'll be back, we look forward to our next chance to welcome you and wish you the best until then.

8/10 Bien

Jerome

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good place to stay.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Marsha, Omak

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this family style hotel. Nice room with comfortable beds. Very pet friendly. Had a great dinner and breakfast in their restaurant.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Richard

Séjour de 3 nuits en avril 2024
Réponse de Cristina le 7 mai 2024
We're delighted you enjoyed your visit; thank you, Richard!

10/10 Excellent

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Craig Randal

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly
Séjour de 1 nuit en avril 2024
Réponse de Addie le 16 avr. 2024
Thank you for your visit and your feedback, Craig! We appreciate your great rating and your compliments for our staff. We hope to welcome you again soon!

6/10 Satisfaisant

Wendy

Les points forts : Personnel et service
Les points faibles : Propreté
Negatives-The heating vents are very dirty, glob of black hair on the shower drain, wallpaper peeling back in bathroom and very poor lighting in main room. Positives-front desk Staff very nice and accommodating and very reasonably priced
Séjour de 1 nuit en avril 2024
Réponse de Addie le 16 avr. 2024
We're so pleased you found a good value with us and your compliments for our staff are wonderful to hear; yet we're disappointed to hear of the issues in your room. It sounds like we missed the chance to take care of them for you and we extend our sincere apology for the discomfort. We'll follow up with our team and look forward to providing a more impressive stay for you next time. Thank you, Wendy!

10/10 Excellent

Rori H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very friendly and room clean and comfortable
Séjour de 1 nuit en avril 2024

10/10 Excellent

Carlene

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It is a very nice place to stay
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jennifer, North Bend

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cousin’s is the only motel my family stays at in The Dalles. The motel, restaurant and staff are amazing.
Séjour de 1 nuit en avril 2024
Réponse de Addie le 13 avr. 2024
Your comments were so wonderful to read, Jennifer! Thank you for your loyalty and your compliments, we'll be sure everyone on our team sees your review! Thanks again - we look forward to your family's next visit!

6/10 Satisfaisant

Gregory

Séjour de 1 nuit en avril 2024
Réponse de Cristina le 7 mai 2024
We appreciate your visit and your rating, Gregory! If we missed the chance to address any issues during your stay, please accept our apology. We look forward to providing a more impressive experience at our next opportunity!

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable. Pleasant efficient staff
Séjour de 1 nuit en avril 2024

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Cristina le 10 avr. 2024
Great to see you enjoyed your time with us! Thank you, Sara!

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nothing terrible about Cousins. Room was okay, counter space good, bathroom good, bed comfortable. The AC / heating system is some Rube Goldberg set up. There were Venetian blinds not a blackout on the window, and the controls on the blinds didn’t work. I ate at the restaurant twice, fairly large portions of mediocre food was my impression. I wouldn’t eat there if I stayed again.
Séjour de 1 nuit en avril 2024
Réponse de Addie le 3 avr. 2024
Your fair and friendly feedback is appreciated, Martin; thank you for sharing. While we are happy you were pleased with your accommodations overall, our team is saddened to hear of the issues you experienced with our heating system and blinds. That our on-site restaurant fell short of expectations, as well, is very disappointing. If we didn’t have the chance to explore solutions or otherwise address your concerns during your visit, we are sincerely sorry. We hope you will come back so we have the opportunity to ensure you have a comfortable and delicious experience. Please do not hesitate to reach out and a member of staff will promptly seek resolution. Thank you for being our guest!

10/10 Excellent

Krishna

Séjour de 1 nuit en mars 2024
Réponse de Cristina le 23 avr. 2024
We're glad you enjoyed your visit! Thank you for staying with us and for sharing your rating, Krishna, we hope to welcome you again!

10/10 Excellent

KENNITH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Restaurant attached to the hotel with good food.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Jessica

Séjour de 1 nuit en mars 2024
Réponse de Addie le 18 avr. 2024
We're delighted you enjoyed your time with us, thank you, Jessica!

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The only downside we have is that we left a shirt in our room and tried to call 4 times and they didn't answer the phone at all. Luckily my brother lives in The Dalles and Iwas able to call him and he went and picked it up.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Kathleen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access from i84
Séjour de 1 nuit en mars 2024
Réponse de Addie le 26 mars 2024
Thank you for sharing your comments, Kathleen. We hope you come back for another conveniently located stay soon!

10/10 Excellent

Jorge Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy bueno
Séjour de 1 nuit en mars 2024

8/10 Bien

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bar and restaurant was great.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Mindijo, La Center

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay and the room was spacious. Location is nice and we always enjoy the restaurant.
Séjour de 2 nuits en mars 2024
Réponse de Addie le 20 mars 2024
Our team is thrilled to hear you enjoyed our roomy accommodations, convenient location, and delicious on-site restaurant. Thank you for sharing, Mindijo; we hope to see you again soon!