8/10
This property was fine. It matched the description well, and met my needs for a place to stay while in town for business. There were some hiccups: I entered the property and was immediately met with the chirp of a fire alarm with a dying battery. No worries, I found the unit in question and removed the battery. There were plenty of other fire alarms, so this was not a problem. The biggest issue was that the front door lock batter was dying also. This became evident the next morning after I returned from the gym at 6am and was locked out. Here's the problem: there was no way to reach anyone for assistance until the office opened at 9am. I received a message, not a call, from the office where they gave me access to the housekeeper key and all was fine. But, no apology, no call to see if there were any other issues. I think this is a big no-no in terms of customer service.There were some areas on the stairwell ceiling with badly chipping paint. Same story in the upstairs shower, the ceiling did not envoke confidence. And while the unit was air-conditioned, the house was not able to maintain a decent temperature and the AC ran nonstop, 24hrs.... this unit will eventually fail, and it's only June. The location is prime, but the neighborhood loop where it is located appears somewhat sketchy, though I had no issues. I stayed at a unit mere blocks from this house and had a much more enjoyable environment and experience. All said, for the money, this worked for me. It was ok.
Alan W.
Séjour de 4 nuits en juin 2025