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Beoordelingen van The Royal Hotel Stromness

3 out of 5
The Royal Hotel Stromness
55-57 Victoria St, Stromness, Scotland

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 27 van 49 beoordelingen" "
Gastenscore: 8 - Goed. 14 van 49 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 49 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 49 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 49 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

7,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tineke

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hospitality
3 nachten verbleven in mei 2023
Reactie van Karen op 13 mei 2023
Thank you so much :)

8/10 – Goed

Anne M

Reisde met partner
This is one of the few places to stay in the ferry port of Stromness, Mainland Orkney. The staff (and pretty much everyone on the island) are extremely friendly and helpful. The hotel is well-located close to the ferry to mainland Scotland. The rooms are clean and comfortable. The included breakfast is marvelous! The main drawbacks are that the building is old, so there is no parking and no elevator. The hotel is staffed only by the breakfast servers and then the bartender, so checking in is slightly confusing. The sister hotel, The Ferry Inn, responds promptly to any concerns however and is very helpful. I would definitely stay here again!
2 nachten verbleven in mei 2024
Reactie van Angela op 23 mei 2024
Thank you for the lovely review. We're so glad you enjoyed your stay with us and hopefully we will see you again soon. Best wishes from the Royal hotel and Ferry Inn team.

8/10 – Goed

Erin

Reisde met een groep
Positief: Netheid, voorzieningen
We only really saw staff at the hotel when we checked in and out. Otherwise it seemed relatively unattended. Noise from the pub carried upstairs into our room. The hotel has no lift, which I understand, but I sorted my search by places with lifts and it still came up. My friend has problems with stairs, so it was kind of inconvenient. Overall am OK stay, but next time I would stay in Kirkwall.
1 nacht verbleven in mei 2024
Reactie van Karen op 16 mei 2024
Hello, I am sorry that you thought that we had a lift. We are a small family hotel and staff are happy to help carry luggage upstairs for guests. I hope that this is helpful information for future guests.

10/10 – Uitstekend

Elena

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ottima struttura, personale preparato e che ci ha seguito ed assistito con professionalità. Camera bella, spaziosa, pulita, ottima biancheria. Bagno nuovo. Parcheggio a 400 metri gratuito. Colazione abbondante e ottima.
Reactie van Angela op 10 okt 2023
Thank you for the lovely review. We're so glad you enjoyed your stay with us and hopefully we will see you again soon. Best wishes from the Royal Hotel team.

10/10 – Uitstekend

Kelli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice host.
1 nacht verbleven in augustus 2023
Reactie van Angela op 18 sep 2023
Thank you. We hope to see you again soon.

8/10 – Goed

Alison

Positief: Netheid, personeel en service en voorzieningen
Great location on main street in heart of Stromness, very convenient for the bus to Kirkwall and hiring bike. The staff were very helpful and breakfast service was excellent. Unfortunately there was a problem with the lighting in the bathroom, which without a window for natural light was very dim.
3 nachten verbleven in augustus 2023
Reactie van Angela op 10 okt 2023
Thank you for the lovely review. We're so glad you enjoyed your stay with us and hopefully we will see you again soon. Best wishes from the Royal Hotel team.

8/10 – Goed

Catherine

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There’s a back bar that’s bright and comfortable (ask the bartender how to get through). The rooms were small but comfortable. The people were so friendly in this little town. Great food but everything closes early. Far fewer tourists here. It’s a great stop!
2 nachten verbleven in augustus 2023
Reactie van Angela op 23 aug 2023
Thank you for the lovely review Catherine. Hopefully we shall see you again soon. Best wishes, the Ferry Inn team

10/10 – Uitstekend

Guido

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Karen op 1 jun 2023
Thank you for this great review. It is very much appreciated :)

10/10 – Uitstekend

david kent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Had a large room with a king size bed. Great experience, helpful staff.
2 nachten verbleven in mei 2023
Reactie van Karen op 30 mei 2023
Thank you so much for this super review :)

10/10 – Uitstekend

Angela

1 nacht verbleven in mei 2023
Reactie van Angela op 14 jun 2023
Thank you, best wishes from the Royal team

10/10 – Uitstekend

Brenda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
4 nachten verbleven in april 2023
Reactie van Karen op 29 apr 2023
Thank you for this great review :)

10/10 – Uitstekend

Christopher

1 nacht verbleven in november 2022

10/10 – Uitstekend

Tammi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very welcoming check-in with Scott, who was also a lot of fun at the bar! Room was spacious and had everything we needed to enjoy exploring Orkney. Breakfast was so much food and wonderful service both mornings. We had dinner at the sister inn Ferry Inn and enjoyed owner Gareth's service numerous times as he seems to be everywhere! All around cheerful hospitality and a lot of laughs in our stay, making Royal Hotel a fun part of our Orkney experience!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Kerstin

1 nacht verbleven in september 2022

10/10 – Uitstekend

Laura

1 nacht verbleven in september 2022

8/10 – Goed

PAUL

Positief: Netheid, personeel en service en comfort kamer
Pleasurable Stay
Staff were friendly and helpful. Breakfasts were excellent. Our room was Ok but the shower in the bathroom was poor and let the room down. We had an enjoyable stay in Orkney. There is only limited parking outside the hotel so used nearby longstay parking. It is a pity that the hotel does not provide food in the evenings but the food at the sister hotel "The Ferry Inn " was good to excellent. We would stay again.
5 nachten verbleven in augustus 2022

4/10 – Matig

Jan

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Geräumiges sauberes Zimmer, schöne Aussicht, direkt im Ortskern gelegen, sehr gutes Frühstück und sehr freundliches und hilfsbereites Personal
1 nacht verbleven in juni 2022
Reactie van Owner op 20 aug 2022
Thank you :)

10/10 – Uitstekend

Deborah, West Roxbury

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent room and bed very comfortable. Helpful staff. Great stay all in all just wish the restaurant was open for dinner.
1 nacht verbleven in augustus 2022
Reactie van Owner op 20 aug 2022
Thank you :)

8/10 – Goed

Rachel

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Charming little hotel in Stromness. The staff were wonderful and very accommodating. The breakfast each morning was a huge plus before we set off to explore. Unfortunately for our family we booked during Shopping Week and were expecting a quiet stay, but instead got loud, rowdy nights as the only pub in town is at the hotel. If you are travelling in July make note of Shopping Week dates unless you are there for the party. 😊 Also, not many eating spots are open later at night so plan accordingly!!
2 nachten verbleven in juli 2022
Reactie van Owner op 4 aug 2022
Thank you for taking time to write this lovely review. To help other folk plan, Stromness Shopping Week 2023 is from Sunday 16 July - Saturday 23 July :)

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Exactly what you would expect form a small towm
Small hotel with big charm. The rooms are very old school but this was exactly the trip I wanted to experience.
2 nachten verbleven in mei 2022
Reactie van Owner op 4 aug 2022
Thank you :)

6/10 – Redelijk

LINDA

4 nachten verbleven in juli 2022

10/10 – Uitstekend

Theresa

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really enjoyed our stay, staff were very friendly and service was excellent. Lovely dining room and excellent breakfast. Beautiful bedroom with lots of space and facilities.
1 nacht verbleven in juni 2022
Reactie van Owner op 26 jun 2022
Many thanks for this super review :)

8/10 – Goed

Hartmut

Reisde met een groep
Positief: Netheid, personeel en service
Das Hotel ist ein wenig in die Jahre gekommen. Müsste von Aussen renoviert werden. Die Zimmer sind einfach, klein und sauber. Das Frühstück war sehr gut und das Personal sehr nett. Im Ort unbedingt vorher in einem Restaurant ein Tisch reservieren, die sind oft ausgebucht. Im Hotel ist eine nette Bar.
1 nacht verbleven in juni 2022
Reactie van Owner op 26 jun 2022
Thank you for this nice review :)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely Hitel located on main harbour walkway. Room was very quiet and well appointed. The cooked breakfast ... perfect !
2 nachten verbleven in juni 2022
Reactie van Owner op 15 jun 2022
Thank you for taking time to write this lovely review. Thank you so much :)

8/10 – Goed

Alastair

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022
Reactie van Owner op 15 jun 2022
thank you for reviewing us :)

10/10 – Uitstekend

Andrew, MINNEAPOLIS

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were all wonderful. Hotel is an old property, only 10 rooms, but updated nicely. Good workspace, excellent wi-fi, spacious room. Restaurant is closed, so dinner can be hard to come by after about 4pm, but those staying at the hotel get a free breakfast, with option including full Orcadian breakfast (meats--incl. bacon, sausage, haggis, black pudding), eggs, beans, tomato, and more. The bar is open until 10 or so, and you can get takeout and eat it in the hotel bar, if you'd like to have a beer with dinner.
3 nachten verbleven in mei 2022
Reactie van Owner op 15 jun 2022
Thank you for this lovely review :)

6/10 – Redelijk

Lorna

Reisde met partner
We had booked this property (Royal Hotel) but didn't actually stay there because of renos, they moved us to the Ferry Inn (newly renovated) Perhaps a sister hotel. Our stay there was lovely. Rooms were nice, comfortable and clean, staff was extremely helpful, the dining in the hotel was very nice, the breakfast, served with the booking was great. Definitely recommend as a place to stay in Stromness.
2 nachten verbleven in april 2022
Reactie van Karen op 28 apr 2022
Thank you :)

8/10 – Goed

MARGARET

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Nice rooms staff helpful but no restaurant or bar as staff celebrating Halloween in their sister hotel.
1 nacht verbleven in oktober 2021
Reactie van Owner op 3 nov 2021
Thanks for your nice review and understanding of our end of season staff party.

10/10 – Uitstekend

Carmel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable Hotel opposite ferry terminal
Very comfortable hotel Karen on reception fantastic
1 nacht verbleven in oktober 2021
Reactie van Owner op 7 okt 2021
Many thanks Carmel for this super review. It was lovely to meet you :)

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight stop in Stromness
Our room was very nice. The Hotel is situated down a narrow street parallel with the harbour. The restaurant was closed for the season, however, the Ferry Inn also under the same ownership was opened for evening meals.
1 nacht verbleven in september 2021
Reactie van Owner op 30 sep 2021
Many thanks for taking time to let us know that you enjoyed your recent stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2021
Reactie van Owner op 7 okt 2021
Thank you :0

10/10 – Uitstekend

Christina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk was very nice, helped us by carrying our luggage 2 flights of stairs. No elevator.
1 nacht verbleven in september 2021
Reactie van Owner op 30 sep 2021
thank you for taking time to review us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice stay in Stromness
Generally comfortable, and plenty of room in the bedroom and bathroom. Although it’s on the street, there is no noise from any traffic whatsoever at night. However there was some sound coming through from the room above, nothing major. It was a pity of the restaurant was closed at the time, but the ferry inn did us ever a good meal
1 nacht verbleven in september 2021
Reactie van Owner op 30 sep 2021
Thank you for taking time to review us.

10/10 – Uitstekend

Leah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The exterior is original however the rooms have been updated and were very luxurious. Parking is down the street about an 1/2 mile in the free long term parking. Plan dinner accordingly as there is limited options in the town. There is a CO-OP that has some options.
2 nachten verbleven in september 2021
Reactie van Owner op 11 sep 2021
Thank you so much for this super review :)

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nive virw from window
This hotel was very good, clean and comfortable. Post COVID meant restaurant was limited. Very friendly staff and good breakfast. Great evening meals were had at sister establishment, The Ferry Inn.
7 nachten verbleven in augustus 2021
Reactie van Owner op 7 okt 2021
thank you for giving us this lovely review :)

6/10 – Redelijk

Gennaro

Reisde met partner
Positief: Netheid, voorzieningen
Lovely central location of the hotel but walls are so paper thin we could hear the next room's occupant snore loudly one evening.
5 nachten verbleven in september 2021
Reactie van Owner op 11 sep 2021
Thank you for taking time to review your stay with us.

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent!
Excellent service, accommodation clean, warm and nicely decorated. Would return. Staff very friendly and welcoming. Thank you for a lovely stay!
1 nacht verbleven in september 2021
Reactie van Karen op 5 sep 2021
Hello Mary It is good to hear that you enjoyed your recent stay with us. Thank you so much for your kind words. It means a lot to us and all of the staff. Best wishes Karen

4/10 – Matig

Joyce

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn,t like the price, the size of the room which had sloping ceilings, no cleaning done, small tv, no parking.
3 nachten verbleven in augustus 2021
Reactie van Owner op 7 okt 2021
We are sorry that we didn't meet your expectations on this occasion.

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect base!
Hotel was spotless, comfortable and very well maintained. Staff very friendly and knowledgeable. Would highly recommend this hotel. Breakfast delicious. All in all a perfect base to explore lovely Orkney! 10 out of 10 from me!
3 nachten verbleven in augustus 2021
Reactie van Owner op 2 sep 2021
Thank you. It is good to hear that you enjoyed lovely Orkney and our lovely hotel :)

8/10 – Goed

Erika

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very well situated in the heart of Stromness. We stayed in the beautifully decorated and appointed family room. Unfortunately it was above the busy bar and so was rather noisy, particularly with people leaving at 11 o’ clock and talking loudly in the street outside. The car parking though free was about 200 metres from the hotel up a very steep hill. The breakfast though was excellent and the staff very friendly. We ate a number of times at their sister establishment, The Ferry Inn. The Royal’s tasting menu sounded delicious but was just too expensive for the three of us.
4 nachten verbleven in augustus 2021
Reactie van Owner op 25 aug 2021
Thank you for reviewing your stay with us :)

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service
We didn’t like anything about the property and they were not helpful to us Iwould not recommended them to any of our friends
3 nachten verbleven in augustus 2021
Reactie van Owner op 22 aug 2021
We are sorry that you feel this way. However, we have looked after thousands of other guests who have very much enjoyed staying, eating and drinking with us so we will not let this random negative review bring us down.

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021
Reactie van Owner op 8 aug 2021
Thank you for this super review :)

10/10 – Uitstekend

Alison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great small hotel with character
Very comfortable and clean with friendly service. Breakfast was excellent with good local produce from Stromness butchers. This small hotel also retained character with Orkneys connections to the Hudson Bay Company in Canada. Restaurant also looked fantastic but unfortunately closed on Sunday night when we stayed. Would definitely return.
1 nacht verbleven in juli 2021
Reactie van Owner op 21 jul 2021
Hello Alison Many thanks for letting us know that you enjoyed your recent stay with us at the Royal :)

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juni 2021
Reactie van Owner op 21 jul 2021
Thank you for reviewing us :)

10/10 – Uitstekend

Diane

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
lovely hotel
2 nachten verbleven in juni 2021
Reactie van Owner op 16 jun 2021
Thank you very much :)

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazingly large and immaculate room!
Great hotel and seems to be recently decorated. My room was very large and immaculate. I was very happy with it. The only niggle was it was immediately above the bar which resulted in some noise but, fortunately, due to the Covid restrictions it closed down before 11pm
3 nachten verbleven in juni 2021
Reactie van Owner op 12 jun 2021
Thank you for this lovely review :)

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Poor instructions on booking in. Nowhere was it indicated where guests had to report with the building locked. We actually booked into a sister venue - The Ferry Inn where we were able to retire after a 500 mile journey. The host, Karen was very helpful although we didn't get our early breakfast as requested! All in all, disappointing.
1 nacht verbleven in juni 2021
Reactie van Owner op 6 jun 2021
Hello I am sorry that your stay with us didn't match your expectations. You were one of the first guests to stay with us since we re-opened following many months of closure due to the pandemic. We will listen to your feedback and make improvements now that we are re-open again.